Diversity Management Flashcards

1
Q

What is diversity in the workplace?

A

The difference or unlikeness in the workplace. Races, ethnicities, age, gender, cultural beliefs and values.

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2
Q

What is diversity management?

A

The process of managing employees differences and similarities so that individual can achieve maximum personal growth and can contribute positively to organisational goals.

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3
Q

Diversity is categorised into three dimensions. Name them.

A

1) demographic (gender, age, ethnicity)
2) psychological (values, beliefs, knowledge)
3) organisational (occupation, tenure, hierachy)

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4
Q

Diversity can be observed in three attribute categories:

A

Observable (gender, age)
Non-observable (values)
Functional (knowledge, skills)

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5
Q

What does affirmative action mean?

A

A program that an organisation undertakes with the aim of achieving equal opportunity for disadvantaged/minority groups

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6
Q

What is human rights legislation?

A

Designed to consider the right of people, especially the most vulnerable in society to moral protection

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7
Q

What is Equal Employment Opportunity?

A

Giving people a fair chance to succeed by avoiding discrimination based on unrelated factors

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8
Q

What is discrimination?

A

Unfair treatment of a person based on prejudice. Direct,, indirect and structural

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9
Q

What are the three types of discrimination?

A

Direct, indirect and structural (systematic)

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10
Q

What is direct discrimination?

A

Direct, where an irrelevant criterion used to exclude a person/group

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11
Q

What is indirect discrimination?

A

Where a neutral practice advantages an individual or group

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12
Q

What is structural discrimination?

A

Results from interaction of historical decisions, policies and social attitudes

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13
Q

What are the legal requirements of diversity management in the workplace?

A

Adherence to anti-discrimination legislation.

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14
Q

Anti-discrimination legislation says that it is illegal to discriminate against someone based on the following characteristics:

A
Age,
Gender
Race
Impairment
Marital/parental status
Religious beliefs
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15
Q

What is organisational culture?

A

An organisational identity that facilitates commitment and shapes employee behaviour.

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16
Q

What is organisational climate?

A

Interpersonal perceptions and interactions about the work culture/environment

17
Q

What is a low context culture?

A

Less structured. Lead by values. Sense of autonomy. HR manager is a “friend”

18
Q

What is a high-context culture?

A

Obedience to authority. Highly structured and led from the top. HR manager is an expert authority figure.