Diversity Management

Question 1

What is diversity in the workplace?

Answer 1

The difference or unlikeness in the workplace. Races, ethnicities, age, gender, cultural beliefs and values.

Question 2

What is diversity management?

Answer 2

The process of managing employees differences and similarities so that individual can achieve maximum personal growth and can contribute positively to organisational goals.

Question 3

Diversity is categorised into three dimensions. Name them.

Answer 3

1) demographic (gender, age, ethnicity)
2) psychological (values, beliefs, knowledge)
3) organisational (occupation, tenure, hierachy)

Question 4

Diversity can be observed in three attribute categories:

Answer 4

Observable (gender, age)
Non-observable (values)
Functional (knowledge, skills)

Question 5

What does affirmative action mean?

Answer 5

A program that an organisation undertakes with the aim of achieving equal opportunity for disadvantaged/minority groups

Question 6

What is human rights legislation?

Answer 6

Designed to consider the right of people, especially the most vulnerable in society to moral protection

Question 7

What is Equal Employment Opportunity?

Answer 7

Giving people a fair chance to succeed by avoiding discrimination based on unrelated factors

Question 8

What is discrimination?

Answer 8

Unfair treatment of a person based on prejudice. Direct,, indirect and structural

Question 9

What are the three types of discrimination?

Answer 9

Direct, indirect and structural (systematic)

Question 10

What is direct discrimination?

Answer 10

Direct, where an irrelevant criterion used to exclude a person/group

Question 11

What is indirect discrimination?

Answer 11

Where a neutral practice advantages an individual or group

Question 12

What is structural discrimination?

Answer 12

Results from interaction of historical decisions, policies and social attitudes

Question 13

What are the legal requirements of diversity management in the workplace?

Answer 13

Adherence to anti-discrimination legislation.

Question 14

Anti-discrimination legislation says that it is illegal to discriminate against someone based on the following characteristics:

Answer 14

Age,
Gender
Race
Impairment
Marital/parental status
Religious beliefs

Question 15

What is organisational culture?

Answer 15

An organisational identity that facilitates commitment and shapes employee behaviour.

Question 16

What is organisational climate?

Answer 16

Interpersonal perceptions and interactions about the work culture/environment

Question 17

What is a low context culture?

Answer 17

Less structured. Lead by values. Sense of autonomy. HR manager is a “friend”

Question 18

What is a high-context culture?

Answer 18

Obedience to authority. Highly structured and led from the top. HR manager is an expert authority figure.