Training and development Flashcards

1
Q

Reasons for training and development

A

Enable employees to do their job well
Employees are up to date
Identify any gaps in ways roles are being performed

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2
Q

Performance review

A

Discussion between employee and supervisor about their job
Formal and documented
Sets put new targets and training

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3
Q

Ongoing training

A

Keeping up with changes
Keeping up with changes in technology
Staying ahead for competitors
Identify staff weakness

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4
Q

Methods of informal training

A

Reading news articles
Talking to colleagues
Talking to other employees
Observing colleagues

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5
Q

Formal training

A

More expensive but normally higher quality
Set plan with learning objectives and a schedule

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6
Q

Informal training

A

Done on the job- show how then practise
Quick and cheap
Bad working practise may be passed on

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