communication Flashcards
1
Q
What are some barriers to communication
A
Noise
Personalities
Distance
Jargon- technical language in one department may not be understood by people in other departments
2
Q
What can insufficient communication lead to
A
Inefficiency
Demotiviation of staff
3
Q
What can excessive communication lead to
A
Inefficiency
People trying to pass on the same message
Demotivated
4
Q
Why is effective communication important
A
Different areas of the business work well together
Everyone in the business knows what they should be doing and why
5
Q
Effects of poor communication
A
Poor performance
Damaged work relationships
Increased costs
High staff turnover
Lower productivity
