Internal organisational structures Flashcards
What are the 5 main roles of staff that make up layers
Directors
Senior managers
Supervisors
Operational staff
Support staff
Span on control
Number of workers who report to one manager
Chain of command
A flow of information power and authority in a business
Delegation
Task is given to a subordinate employee in the hierarchy
Subordinate
Employee who is lower in rank than the manager
Director role
Make strategic decisions
Responsibility to run the business successfully
Senior manager role
Top level of business
Organise the carrying out of the directors strategy
Supervisor role
In charge of employees on shift
Authorised to do discipline rewards and other activities to do with employees
Operational staff role
Aren’t responsible for other staff
Do day to day tasks for the business
Support staff
Carry out a specific role which helps a business to run
What is a hierarchical structure and flat
Hierarchical have more layers than a flat structure between directors and operational staff
Advantages flat structure
Fewer layers so communication is fast
Staff have greater responsibility to more opportunities
Disadvantages flat structure
Staff can be over stretched or over worked
Wide span of control so managers have too many staff to manage
Advantages hierarchical structure
Lots of layers so more promotion opportunities
Small span of control so know staff well
Disadvantages hierarchical structure
More expensive as more managers
Communication may be slow
