training and development Flashcards
1
Q
employee training and development
A
process of helping employees develop personal and organizational knowledge skills and abilities
2
Q
4 steps of effective employee training
A
orientation, welcome people into organization.
To reduce start up costs - reduce anxiety - reduce employee turnover - save time for mentors - set expectations
in-House training
mentor
external training
3
Q
8 types of training
A
technical training quality training skills training soft skills training professional training team training managerial training safety training
4
Q
training delivery methods
A
On-the-job coaching mentoring/coaching brownbag lunches web based training job shadowing job swapping vestibule training
5
Q
ABCD model
A
Audience
Behavioral
condition
degree of accuracy
