performance management Flashcards
1
Q
errors in the performance review process
A
halo effects validity issues reliability acceptability specificity
2
Q
appraisel methods
A
trait method
behavioral method
comparative method
results method
3
Q
types of appraisels
A
graphic rating scale essay appraisal checklist critical incident appraisal work standards approach ranking method system management by objectives (MBO's) behavioral anchored rating scale (BARS) 360 degree scale
4
Q
7 elements of effective performance management
A
- goal setting
- continuous feedback
- evaluation and feedback
- competency evaluation and development.
- career planning and development
- outcomes management
- cultures process and systems
5
Q
4 performance management steps
A
- setting goals and expectations with employees
- performance monitoring
- providing resources
-providing regular feedback
-providing coaching
- providing training
3 performance appraisal - reward
-improvement plan