performance management

Question 1

errors in the performance review process

Answer 1

halo effects
validity issues
reliability
acceptability
specificity

Question 2

appraisel methods

Answer 2

trait method
behavioral method
comparative method
results method

Question 3

types of appraisels

Answer 3

graphic rating scale
essay appraisal
checklist
critical incident appraisal
work standards approach
ranking method system
management by objectives (MBO's)
behavioral anchored rating scale (BARS)
360 degree scale

Question 4

7 elements of effective performance management

Answer 4

1. goal setting
2. continuous feedback
3. evaluation and feedback
4. competency evaluation and development.
5. career planning and development
6. outcomes management
7. cultures process and systems

Question 5

4 performance management steps

Answer 5

1. setting goals and expectations with employees
2. performance monitoring
   - providing resources
   -providing regular feedback
   -providing coaching
   - providing training
   3 performance appraisal
3. reward
   -improvement plan