performance management Flashcards

1
Q

errors in the performance review process

A
halo effects
validity issues
reliability
acceptability
specificity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

appraisel methods

A

trait method
behavioral method
comparative method
results method

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

types of appraisels

A
graphic rating scale
essay appraisal
checklist
critical incident appraisal
work standards approach
ranking method system
management by objectives (MBO's)
behavioral anchored rating scale (BARS)
360 degree scale
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

7 elements of effective performance management

A
  1. goal setting
  2. continuous feedback
  3. evaluation and feedback
  4. competency evaluation and development.
  5. career planning and development
  6. outcomes management
  7. cultures process and systems
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

4 performance management steps

A
  1. setting goals and expectations with employees
  2. performance monitoring
    - providing resources
    -providing regular feedback
    -providing coaching
    - providing training
    3 performance appraisal
  3. reward
    -improvement plan
How well did you know this?
1
Not at all
2
3
4
5
Perfectly