Training

Question 1

What is the importance of training a workforce

Answer 1

Increased productivity
Dealing with changes in technology
Increased motivation
Staff retention
Good customer service
Production of high quality products

Question 2

Types of training

Answer 2

Induction training
On the job training
Off the job training

Question 3

Induction training

Answer 3

Given to employees when they first start job. Familiarize them with role, settle into job and become more productive sooner.

Question 4

On-the-job training

Answer 4

Training given in the workplace usually by another more experienced employee. May teach colleagues some essential skills and knowledge in formal or less formal settings.
New employees may shadow colleagues or training providers by computer software.

Question 5

Off the job training

Answer 5

Outside employees workplace. Provides very specialist skills and knowledge with no existing employee possesses.

Question 6

Advantages of on the job training

Answer 6

Provides the precise skills and knowledge needed by businesses employees
Relative,y cheap and cost effective way to improve productivity
Employees remain in workplace - saves time, avoid travel and hotel expenses

Question 7

Disadvantages of on the job training

Answer 7

If business provides trainers it can temporarily lose the services of those employees for period of training
Doesn’t generate new ideas and less effective then off the job

Question 8

Advantages of off the job training

Answer 8

Brings fresh and new ideas to the business and provides the most up to date knowledge and skills
Valued by employees, esp if it leads to formal questions. Improve levels of motivation

Question 9

Disadvantages of off the job training

Answer 9

Costly - may not be cost effective of employee performance doesn’t improve significantly
It can be a risky choice as employees may leave the business soon after their new skills may be attractive to other employers