Training Flashcards
Induction training
Training aimed at introducing new employees to a business and its procedures
Induction training checklist
How to get round building, meet and greet (managers and colleagues), how to answer the phone
What should induction training focus on?
Things that will reduce employee anxiety
What will effective induction training allow employees to do?
Become productive more quickly
On the job training
Employees receiving tanning while remaining in the workplace. Can involve demonstrating and coaching.
Advantages of on the job training
Generally cost effective - doesn’t have to pay external training + travel costs
Get to know the team quicker as training alongside colleagues
Disadvantages of on the job training
Quality of training dependent on ability of transient, time available (if rushing + ineffective at training quality reduced))
Potential disruption to production - provided by employee so less work being done
Bad habits can be passed on
Off the job training
Employees taken away from workplace to be trained
Advantages of off the job
Wider range of skills or qualifications acquired - not limited by knowledge of employee
Can be more confident when starting a job because already trained + know what to do
Disadvantage of off the job
More expensive + transport and accommodation likely to be required
May still need induction training as not specific to business if new
What is training needs analysis?
The process of identifying the gap between urgent knowledge/ skills and required knowledge/ skills so that training can be created to help staff do their job.
What will TNA be used to evaluate?
Wether the gap between urgent and requires had been closed and if the money and time put into it was worthwhile.
What factors need to be taken into account in a TNA?
1) who needs training
2) what the gap is
3) how much it will cost
4) if it will be on or off the job
What is the importance of carrying out and implementing the findings of TNA?
- higher productivity
- save costs in LT by employing right skills
- greater employee confidence + motivation —> feel valued
- prioritises training need
- greater employee retention
Apprenticeships (training method)
A long term development programme for orders to learn job skills while they re through a mixture of on-the-Jon training and study. They lead to some kind of qualification.
