Topic 7 Flashcards
performance appraisal data
a process that helps individuals within the organization understand what needs to be achieved, and then motivates and trains them to accomplish those goals
A job analysis role in performance appraisals
If a formal job analysis has not been conducted to establish the validity of the PA form, and thus the job-relatedness of an evaluation criterion, the company may be accused of discrimination.
When are peer appraisals useful?
for self-managed teams, when teamwork and participation are part of the organizational culture
In what circumstances is the validity of peer appraisals reduced?
if the organizational reward system is highly competitive and based on performance, and if there is a low level of trust among subordinates.
What information is learned from appraisal by subordinates?
make superiors more aware of their impact on subordinates
fast and objective
What are two advantages of using computer monitoring as a data source for performance appraisal?
straight ranking method
a superior lists the subordinates in order from best to worst, usually on the basis of overall performance
alternative ranking method
The first step is to put the best subordinate at the head of the list and the worst subordinate at the bottom, usually on the basis of overall performance. The superior then selects the best and worst from the remaining subordinates. The middle position on the list is the last to be filled. Alternative ranking approaches can be used quite efficiently not only by a single supervisor, but by the subordinates themselves.
paired comparison method
comparing each employee to another incumbent, two at a time on a single standard, to determine which is better
quantity and quality of performance
What is the output of any of the ranking methods?
forced distribution performance appraisal method
must assign only a certain proportion of subordinates to each of several categories with respect to each other.
narrative essay performance review
the rater can describe the employee’s strengths and weaknesses and suggest methods for improving performance
conventional rating forms (extensively used by organizations)
They are relatively easy to develop and permit quantitative results that allow comparisons across employees and departments
What are three factors that affect the validity and reliability of an organization’s performance appraisal process?
empirical, content, and construct