Topic 6

Question 1

employee training

Answer 1

activities or actions directed toward employees’ improvement on the current job.

Question 2

employee development

Answer 2

Activities or actions that help an employee prepare for future jobs.

Question 3

What are the 5 steps of the ADDIE model?

Answer 3

Analysis, Design, Development, Implementation, and Evaluation

Question 4

Is the ADDIE model a continuous cycle or a linear series of steps? Provide your rationale.

Answer 4

a continuous cycle wherein the results of evaluation from one training program become part of the assessment of needs for the next program

Question 5

needs assessment goals

Answer 5

to determine whether a training need exists, where in the organization this need exists, and the precise nature of the required training

Question 6

upper-level management - needs analysis

Answer 6

input on the vision of the organization and how this relates to future needs for talent. They can also assess current organizational effectiveness in broad terms

Question 7

middle-level -needs analysis

Answer 7

advise on the resources available for training, the nature of specific performance problems they see in their assigned areas of responsibility, and the categories of employees they see as targets for potential training programs

Question 8

training managers/instructional designers- needs analysis?

Answer 8

need to assess whether potential training programs are aligned with business strategy, but they will be particularly focused on how the needs assessment and analysis will assist them in the design, development, and conduct of the actual program.

Question 9

SME -needs analysis

Answer 9

being involved in the needs assessment makes it more likely that job incumbents will be motivated to participate in any subsequent training program that might be designed.

Question 10

three levels of needs assessment associated with the ADDIE model

Answer 10

Organization analysis, task analysis, and person analysis

Question 11

to look at a company’s long-term vision and future direction

Answer 11

What is the primary purpose of an organizational level needs assessment?

Question 12

skills and knowledge necessary to do particular tasks are examined

Answer 12

What is the primary purpose of a task level needs assessment?

Question 13

individual employees and how well they perform their jobs

Answer 13

What is the primary purpose of a person level needs assessment?

Question 14

design blueprint

Answer 14

goals, objectives, and evaluation tasks that must be developed and sequenced.

Question 15

What information is learned during “pilot program?”

Answer 15

facilitators and training managers can evaluate the sequencing of content, assess the effectiveness of chosen learning activities, assess the time allotted, determine if the physical space and layout are appropriate, and test the various assumptions about program design, development, and implementation

Question 16

evaluation phase

Answer 16

First, they must determine if a change took place in the behaviors, knowledge, skills, attitudes, or motivation level of training program participants. Second, evaluators must demonstrate that the observed changes were a result of the training program rather than being caused by some other factor (maturation, management edict, change in the environment, new technology, etc.).

Question 17

The importance of transfer of training

Answer 17

Training serves no purpose if it is not used back on the job

Question 18

What 3 factors are critical for transfer of training to occur?

Answer 18

1. Ensuring that conditions in the training program are identical to those in the job, 2. Teaching principles for applying the behaviors learned in the training program to the job situation, 3. Using the contract plan

Question 19

Why would an organization choose to use on-the-job training?

Answer 19

An employee’s work station is the best location for teaching an employee how to perform a specific task, especially when the equipment and materials needed for training cannot be moved. On-site training tends to maximize the transfer of training,

Question 20

What are the advantages and disadvantages of on-site training?

Answer 20

numerous distractions and ongoing job pressures; can usually only train one employee at a time

Question 21

What are the advantages of off-site training?

Answer 21

forces trainees to leave their work stations and focus on the training content

Question 22

training

Answer 22

Organizations should use _______________ to correct skill deficiencies.

Question 23

task

Answer 23

__________ level needs assessment looks for current or potential gaps when compared to workforce capabilities.

Question 24

pilot program

Answer 24

A _______allows facilitators and training managers to evaluate the sequencing of content and assess the effectiveness of chosen learning activities.

Question 25

SME (subject matter experts)

Answer 25

__________ is an expert on the nature of the tasks that need to be performed more effectively and can provide information on the knowledge, skills, and abilities necessary to perform these tasks.

Question 26

design

Answer 26

The _________ phase determines what the outcomes of the training should be through the creation of learning objectives.

Question 27

contract plan

Answer 27

In order to have a positive transfer of training, it is important to have conditions in training identical to the job position, teach principles for applying the learned behaviors in a job situation, and a _______________.

Question 28

on-the-job

Answer 28

_____________ training is used by organizations because it provides a “hands-on” learning experience.

Question 29

ADDIE

Answer 29

The __________ is a framework that many instructional designers use to develop courses.

Question 30

formative

Answer 30

The two types of data that are typically gathered during the evaluation phase are ________ and summative.

Question 31

off-site

Answer 31

___________ training forces trainees to leave their work stations and focus on the training content.