Topic 1 Flashcards
Types of compensation
Direct (salary, hourly rate, bonus, etc ) & indirect compensation (services, benefits, training)
4 Implicit HR objectives
- Improve production
- Improve quality of work life
- Ensure legal compliance
- Ensure ethical behavior
HR managers contribution toward productivity improvements
Work organization and design
Moral Philosophy
The principles, rules, and values that individuals use on deciding what is right or wrong
Creating culture where ethical behavior is encouraged
(1) Creating a positive work environment
(2) Hiring ethical individuals
(3) Providing ethical training
(4) Labeling and modeling ethical behavior
(5) Creating a well-defined code of ethics
(6) Establishing an open-door policy
Trends that influence the work environment
(1) Increased competition
(2) The costs and benefits associated with HR utilization
(3) Productivity changes (resulting from changes in technology, capital investment, the 2008-2014 recession, capital utilization, outsourcing, and government policies)
(4) The increasing pace and complexity of social, cultural, legal, demographic, and educational changes
(5) The symptoms of dysfunction in the workplace
(6)Societal trends of the 21st century
Culture
represents the organization’s value system.
Who shapes an organization’s culture?
Top management’s values shape the organizational culture and strategy.
Business and industry knowledge an HR professional needs to posess
(1) strategic planning; (2) financial statements; (3) sales, marketing, and production techniques; (4) knowledge of how to use tools such as data processing and management information systems.
HR Generalist
usually provide guidance, support management, and serve as a source of help and information on human resource matters
HR Specialist
responsible for specific human resource management functions within the organization
Purpose of SWOT analysis
a tool allows managers to assess the firm’s internal abilities and vulnerabilities to the external environment.
The expectations of the HR department regarding change
Have the necessary skills to facilitate organizational change and maintain organizational flexibility and adaptability
Tactical work vs Strategic Work
The work HR professionals do every day such as responding to manager request, ensuring legal compliance, answering questions regarding policies.
Focuses on the future and on the improvements and innovations needed to create an exceptional company.
Technology
Which internal factor refers to the firm’s equipment and knowledge?
The two categories for ethical theories
Consequentialist and deontological
What is the focus of deontological theory?
Uses rules to distinguish right from wrong. Requires disregarding the possible consequences of our actions when determining what is right and what is wrong.
consequentialist theory
judges whether or not something is right by what its consequences are.
What should be the first step in any HR change initiative?
Securing top management support
Planning function of HRM
planning and synchronizing HR needs with the strategic mission of the firm
Staffing function of HRM
recruiting job applicants and then selecting the most appropriate applicants for the available job
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Performance appraisals
evaluating an employee’s job performance
use training and development activities
How does HRM enhance human potential?
physical and pyschological
HRM’s work on improving the workplace environment focuses on what two environments?
providing conditions that will make it attractive for employees to stay
What must management be aware of in order to maintain effective work relationships?
develop and implement policies with international applicability
What impact has globalization had on HR practices?
work organization and design
How can HR managers make a significant contribution toward productivity improvements?
Improve the quality of work life and how employees’ attitudes regarding their work shifted
By providing opportunities for autonomity and chances to make a greater contribution. Greater level of involement with their work
Emphasizes the rights of employees
Why is it important that HR mangers and personnel be familiar with the laws and regulations?
How can HR professionals create a culture where ethical behavior is encouraged?
creating a positive work environment, hiring ethical individuals, provide ethical training, labeling and modeling ethical behavior, creating a well defined code of ethics, establishing an open door policy, providing and employee assistance program
Define the term “business ethics.”
the values and principles used to evaluate whether the collective behaviors of members of an organization is appropriate
What are the six major trends have been identified as influencing the work environment?
increased competition, costs and benefits associated with HR utilization, productivity changes, the increasing pace and complexity of social, cultural, legal, demographic and educational changes, symptoms of disfuction in the workplace, societal trends of the 21st century
Define “culture” and identify who shapes an organization’s culture.
organization’s value system. Human Resourses
technology
equipment and knowledge used to produce goods and services
fewer managers and smaller management hierarchy
How does technology influence an organization’s structure?
Organizational size
Determines how to pay and evaluate employees, classify jobs, and determine career paths
Economical influences HR activities
unemployment, competitiveness, wages, and desirability for training
SWOT
strengths, weaknesses, opportunities, threats
Purpose of a SWOT analysis
establish the level of understanding needed for a successful plan
HR competencies
provide transformational leadership, collaborate and resolve stratigic challenges with the firm, encourage real employee involvement, empower and facilitate learning as well as change and decision making, design process and performance systems, maintain a global business perspective
Knowledge an HR professional possess
strategic planning, indepth understanding of fincancial statements, familirity with sales, marketing, production techniques, and how to use modern tools such as data processing, and management information systems
to advise their firms on productivity and other issues
Why is it important for an HR professional to have an understanding of the economy?
diagnose and solve problems
Why is it important for an HR professional to have analytical abilities?
Why is the ability to influence others a critical characteristic of an HR professional?
being accepted by different groups especially top management and able to influcence decision makers without having formal authority while being able to sell and defend a position
propensity for action
by being proactive in approaching people to discover problems that already exist
engagement
being intimately involved in structural changes of the organization
political awareness
integrating all resources and relaying employees and collegues in support of the organization’s strategy to change the organizaiton’s culture
customer focused
to balance acquiring services from external environment as well as management and employees
HR generalist.
often responsible for all human resource management functions within an organization
HR specialist.
responsible for specific human recourse management functions within an organization
Why is it important that the HR managers be at the top of the organizational hierarchy?
allows HR to play a crtical role in policy formation and provides the power for fair and consistant implementation of HR policy
expectation of HR regarding change
to provide up to date application of current techniques and developments within the field
How HR department helps line mangers
by provided information about and interpreting legislation and court decisions as well as health and safety standards
