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Intro To HRM > Topic 1 > Flashcards

Topic 1 Flashcards

1
Q

Types of compensation

A

Direct (salary, hourly rate, bonus, etc ) & indirect compensation (services, benefits, training)

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2
Q

4 Implicit HR objectives

A
  1. Improve production
  2. Improve quality of work life
  3. Ensure legal compliance
  4. Ensure ethical behavior
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3
Q

HR managers contribution toward productivity improvements

A

Work organization and design

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4
Q

Moral Philosophy

A

The principles, rules, and values that individuals use on deciding what is right or wrong

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5
Q

Creating culture where ethical behavior is encouraged

A

(1) Creating a positive work environment
(2) Hiring ethical individuals
(3) Providing ethical training
(4) Labeling and modeling ethical behavior
(5) Creating a well-defined code of ethics
(6) Establishing an open-door policy

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6
Q

Trends that influence the work environment

A

(1) Increased competition
(2) The costs and benefits associated with HR utilization
(3) Productivity changes (resulting from changes in technology, capital investment, the 2008-2014 recession, capital utilization, outsourcing, and government policies)
(4) The increasing pace and complexity of social, cultural, legal, demographic, and educational changes
(5) The symptoms of dysfunction in the workplace
(6)Societal trends of the 21st century

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7
Q

Culture

A

represents the organization’s value system.

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8
Q

Who shapes an organization’s culture?

A

Top management’s values shape the organizational culture and strategy.

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9
Q

Business and industry knowledge an HR professional needs to posess

A

(1) strategic planning; (2) financial statements; (3) sales, marketing, and production techniques; (4) knowledge of how to use tools such as data processing and management information systems.

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10
Q

HR Generalist

A

usually provide guidance, support management, and serve as a source of help and information on human resource matters

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11
Q

HR Specialist

A

responsible for specific human resource management functions within the organization

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12
Q

Purpose of SWOT analysis

A

a tool allows managers to assess the firm’s internal abilities and vulnerabilities to the external environment.

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13
Q

The expectations of the HR department regarding change

A

Have the necessary skills to facilitate organizational change and maintain organizational flexibility and adaptability

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14
Q

Tactical work vs Strategic Work

A

The work HR professionals do every day such as responding to manager request, ensuring legal compliance, answering questions regarding policies.

Focuses on the future and on the improvements and innovations needed to create an exceptional company.

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15
Q

Technology

A

Which internal factor refers to the firm’s equipment and knowledge?

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16
Q

The two categories for ethical theories

A

Consequentialist and deontological

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17
Q

What is the focus of deontological theory?

A

Uses rules to distinguish right from wrong. Requires disregarding the possible consequences of our actions when determining what is right and what is wrong.

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18
Q

consequentialist theory

A

judges whether or not something is right by what its consequences are.

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19
Q

What should be the first step in any HR change initiative?

A

Securing top management support

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20
Q

Planning function of HRM

A

planning and synchronizing HR needs with the strategic mission of the firm

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21
Q

Staffing function of HRM

A

recruiting job applicants and then selecting the most appropriate applicants for the available job
`

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22
Q

Performance appraisals

A

evaluating an employee’s job performance

23
Q

use training and development activities

A

How does HRM enhance human potential?

24
Q

physical and pyschological

A

HRM’s work on improving the workplace environment focuses on what two environments?

25
Q

providing conditions that will make it attractive for employees to stay

A

What must management be aware of in order to maintain effective work relationships?

26
Q

develop and implement policies with international applicability

A

What impact has globalization had on HR practices?

27
Q

work organization and design

A

How can HR managers make a significant contribution toward productivity improvements?

28
Q

Improve the quality of work life and how employees’ attitudes regarding their work shifted

A

By providing opportunities for autonomity and chances to make a greater contribution. Greater level of involement with their work

29
Q

Emphasizes the rights of employees

A

Why is it important that HR mangers and personnel be familiar with the laws and regulations?

30
Q

How can HR professionals create a culture where ethical behavior is encouraged?

A

creating a positive work environment, hiring ethical individuals, provide ethical training, labeling and modeling ethical behavior, creating a well defined code of ethics, establishing an open door policy, providing and employee assistance program

31
Q

Define the term “business ethics.”

A

the values and principles used to evaluate whether the collective behaviors of members of an organization is appropriate

32
Q

What are the six major trends have been identified as influencing the work environment?

A

increased competition, costs and benefits associated with HR utilization, productivity changes, the increasing pace and complexity of social, cultural, legal, demographic and educational changes, symptoms of disfuction in the workplace, societal trends of the 21st century

33
Q

Define “culture” and identify who shapes an organization’s culture.

A

organization’s value system. Human Resourses

34
Q

technology

A

equipment and knowledge used to produce goods and services

35
Q

fewer managers and smaller management hierarchy

A

How does technology influence an organization’s structure?

36
Q

Organizational size

A

Determines how to pay and evaluate employees, classify jobs, and determine career paths

37
Q

Economical influences HR activities

A

unemployment, competitiveness, wages, and desirability for training

38
Q

SWOT

A

strengths, weaknesses, opportunities, threats

39
Q

Purpose of a SWOT analysis

A

establish the level of understanding needed for a successful plan

40
Q

HR competencies

A

provide transformational leadership, collaborate and resolve stratigic challenges with the firm, encourage real employee involvement, empower and facilitate learning as well as change and decision making, design process and performance systems, maintain a global business perspective

41
Q

Knowledge an HR professional possess

A

strategic planning, indepth understanding of fincancial statements, familirity with sales, marketing, production techniques, and how to use modern tools such as data processing, and management information systems

42
Q

to advise their firms on productivity and other issues

A

Why is it important for an HR professional to have an understanding of the economy?

43
Q

diagnose and solve problems

A

Why is it important for an HR professional to have analytical abilities?

44
Q

Why is the ability to influence others a critical characteristic of an HR professional?

A

being accepted by different groups especially top management and able to influcence decision makers without having formal authority while being able to sell and defend a position

45
Q

propensity for action

A

by being proactive in approaching people to discover problems that already exist

46
Q

engagement

A

being intimately involved in structural changes of the organization

47
Q

political awareness

A

integrating all resources and relaying employees and collegues in support of the organization’s strategy to change the organizaiton’s culture

48
Q

customer focused

A

to balance acquiring services from external environment as well as management and employees

49
Q

HR generalist.

A

often responsible for all human resource management functions within an organization

50
Q

HR specialist.

A

responsible for specific human recourse management functions within an organization

51
Q

Why is it important that the HR managers be at the top of the organizational hierarchy?

A

allows HR to play a crtical role in policy formation and provides the power for fair and consistant implementation of HR policy

52
Q

expectation of HR regarding change

A

to provide up to date application of current techniques and developments within the field

53
Q

How HR department helps line mangers

A

by provided information about and interpreting legislation and court decisions as well as health and safety standards

Intro To HRM (9 decks)

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