Topic 7 Flashcards

1
Q

Forced Distribution Appraisal

A

A performance-evaluation method in which a superior must assign only a certain proportion of subordinates to each of several categories with respect to each other. A common forced-distribution scale may be divided into five categories, with a fixed percentage of all subordinates in a group falling within each of these categories.

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2
Q

Narrative Essay Appraisal

A

Evaluation method in which the rater describes the employee’s strengths and weaknesses and suggests methods for improving performance.

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3
Q

Paired Comparison Appraisal

A

A performance-evaluation method in which each employee is compared to every other incumbent, two at a time on a single standard, to determine which is “better.”

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4
Q

Peer Appraisal

A

Assessment of an employee’s performance or future success by his or her work colleagues. Often considered an effective tool when teamwork and participation are part of the organizational culture.

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5
Q

Straight Ranking Appraisal

A

A performance-evaluation method in which a superior lists the subordinates in order, from best to worst, usually on the basis of overall performance.

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6
Q

What Actions May Improve Performance?

A

Compensation; letting workers design their own jobs; goal setting

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7
Q

What Is Alternative Ranking?

A

Performance appraisal method in which the first step is to put the best subordinate at the head of the list and the worst subordinate at the bottom, usually on the basis of overall performance; then the superior selects the best and worst from the remaining subordinates, repeating until all are ranked

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8
Q

What Is Construct Validity?

A

How well a test measures what it claims to measure; measures a complicated psychological trait or skill such as intelligence or personality

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9
Q

What Is Content Validity?

A

The extent to which an assessment is relevant to the content of the job

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10
Q

What Is Empirical Validity?

A

Describes how closely scores on a test correlate with behavior as measured in other contexts (evidence or proof of predicting success).

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11
Q

What Is Paired Comparisons?

A

Performance appraisal method that compares each employee to another, two at a time on a single standard, to determine which is better; then, a rank order can be obtained by counting the number of times each individual is selected as the better of a pair. The subordinate with the most favorable comparisons is thus ranked in the first place. The subordinate with the second-greatest number of favorable comparisons is ranked second

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12
Q

What Is Straight Ranking?

A

Performance appraisal method in which a superior lists the subordinates in order from best to worst, usually on the basis of overall performance

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13
Q

What Is a Narrative Essay?

A

Type of performance appraisal in which the supervisor writes notes and examples of critical performance incidents (positive and negative) during the appraisal period.

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14
Q

What Is a Peer-appraisal?

A

Peer appraisals allow teammates to offer feedback on the performance of those with whom they work; these appear valuable when superiors lack access to some aspects of the subordinate’s performance. Peer appraisal can be very useful for self-managed teams, when teamwork and participation are part of the organizational culture.

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15
Q

What Is the Drawback to Peer Appraisals?

A

The validity of peer appraisals is reduced somewhat if the organizational reward system is highly competitive and based on performance, and if there is a low level of trust among subordinates.

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16
Q

What Is the Forced Distribution Method?

A

Forced-ranking system that aligns people in preset “buckets” (such as the top 20 percent, the middle 70 percent, and the low-performing 10 percent; 10/80/10; or even just into thirds)

17
Q

What Is the Relationship Between Performance Appraisal Systems and Compensation and Training and Development?

A

Performance appraisal (part of performance management) drives salary increases as well placement decisions

18
Q

What Three Factors Make a Performance Appraisal Instrument Valid or Invalid?

A

Incomplete or inaccurate information, poor communication (lack of clarity), and rating errors

19
Q

What Uses of Performance Appraisal Are Considered Administrative Actions?

A
  1. Promotion 2. Wage and salary decisions 3. Validation of employee selection approaches 4. Evaluation of training effectivenes
20
Q

What Uses of Performance Appraisal Are Considered Developmental Actions?

A
  1. Feedback for performance improvement 2. Identification of training needs 3. Career planning