Topic 1 Flashcards

1
Q

Business Ethics

A

The values and principles that are used to evaluate whether the collective behavior of an organization’s members is appropriate.

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2
Q

Consequentialist Theories

A

A consequentialist theory of ethics evaluates the rightness or wrongness of an action based on the consequences of that action.

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3
Q

Culture

A

A culture represents an organization’s value system. It includes factors such as employees’ willingness to work, their ethics, how the organization thinks they should be treated, and so on.

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4
Q

Deontological Theories

A

Deontological theories of ethics evaluate the rightness or wrongness of an action based on how well that action conforms to some rule or principle, regardless of the consequences.

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5
Q

External Environment

A

The factors that organizations and their managers have no control over, such as legislation, changes in technology, competition, and so on.

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6
Q

For What Does the Acronym SWOT Stand?

A

Strengths, Weaknesses, Opportunities, and Threats

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7
Q

HR

A

Abbreviation for Human Resources, often referring to the department charged with overseeing an organization’s personnel or human resources.

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8
Q

HR Generalists

A

HR generalists usually provide guidance to employees, support management, and serve as a source of help and information on human resource matters.

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9
Q

HR Is Influenced By What Four Internal Environment Factors?

A
  1. Culture; shaped by top management values 2. Technology; refers to the firm’s equipment and knowledge 3. Organizational structure 4. Organizational size
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10
Q

HR Specialists

A

HR specialists are responsible for specific human resource management functions within an organization, such as recruiting, training, or compensation.

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11
Q

HRM

A

Abbreviation for Human Resource Management

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12
Q

Human Resource Management

A

Human resource management, or HRM, is responsible for the recruitment, selection, training, and motivation of the organization’s employees. Therefore, HRM is concerned with the fundamental task of defining and analyzing jobs in organizations.

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13
Q

Internal Environment

A

Factors that organizations control as they interact in the global marketplace, such as culture, product development, and strategy.

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14
Q

Millennials

A

People born between 1980 and 2000, considered to value being recognized for their individual contributions within a team. They generally seek work that is productive and meaningful; leading-edge, innovative technology that supports information sharing; the ability to receive continuing education; the opportunity to voice opinions on workplace situations; and workplace flexibility in scheduling, attire, and work arrangements. They are especially resistant to authority due to cynicism regarding managerial decisions.

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15
Q

Moral Philosophy

A

The principles, rules, and values that individuals use in deciding what is right or wrong.

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16
Q

Quality of Work Life

A

The quality of life experienced by employees in their work environments.

17
Q

SWOT Analysis

A

SWOT is an acronym for strengths, weaknesses, opportunities, and threats. The SWOT analysis provides the firm actionable direction for competing in the marketplace.

18
Q

Strategy

A

A strategy is the plan an organization has to compete in a marketplace. A strategy can consist of products and services, employees, and the organization’s goals, among other things.

19
Q

Strengths

A

Strengths are a company’s core competencies, abilities, and capacities that give it an advantage when meeting the needs of target customers.

20
Q

Technology

A

Technology is the equipment and knowledge used to produce goods and services. The exact meaning of technology varies widely among industries and fields.

21
Q

Threats

A

Threats are conditions, trends, or barriers in the external environment that hinder firm performance.

22
Q

Weaknesses

A

Weaknesses are the limitations a firm faces when seeking to deliver value to customers.

23
Q

What Are Business Ethics?

A

The values and principles that are used to evaluate whether the collective behavior of members of an organization is right or wrong

24
Q

What Are the Eight Characteristics of a Strong HR Professional?

A
  1. Knowledge of the business and industry (business acumen) 2. Greater understanding of economic phenomena 3. Analytical abilities 4. Leadership and influence 5. Propensity for action 6. Engagement 7. Political awareness 8. Customer focus
25
Q

What Are the Five Functional Areas of HR That a Generalist Should Know?

A
  1. Training and development 2. Compensation and benefits 3. Employee and labor relations 4. Recruiting and selecting employees 5. Health, safety, and security
26
Q

What Are the Four Implicit HR Objectives?

A
  1. Improve productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical behavior
27
Q

What Are the Six Competencies of a Solid HR Professional?

A
  1. Provide transformational leadership 2. Collaborate and resolve strategic challenges within the firm 3. Encourage real employee involvement 4. Empower and facilitate learning as well as change and decision-making 5. Design process and performance systems 6. Maintain a global business perspective
28
Q

What Are the Six Major Trends That Represent the Major Events That Influence the Growth and Importance of HRM?

A
  1. Increased competition 2. The costs and benefits associated with HR utilization 3. Productivity changes 4. The increasing pace and complexity of social, cultural, legal, demographic, and educational changes 5. The symptoms of dysfunction in the workplace 6. Societal trends of the 21st century
29
Q

What Is Ethics?

A

The moral principles and values that an individual uses to decide whether an action is right or wrong

30
Q

What Is the Difference Between An HR Generalist and An HR Specialist?

A

An HR generalist usually provides guidance, support, management, and serves as a source of help and information on human resource matters. HR specialists are responsible for specific human resource management functions within the organization

31
Q

Why Are Ethics Important in Human Resource Administration?

A

HR professionals play a central role in creating and sustaining a positive work environment; it is important that they consistently engage in ethical behavior (in other words, they must be role models)

32
Q

Why Would a Company Conduct a SWOT Analysis?

A

A SWOT analysis allows leadership to assess the firm’s internal abilities and vulnerabilities to the external environment