Topic 6

Question 1

factors influencing communication for PWHL

Answer 1

-residual hearing
-effectiveness of assistive device
-speechreading skills
-how well they use communication strategies

Question 2

Typical communication rules

Answer 2

-appropriate turn taking
-topic manitenance
-particpating in topic choice
-agreeing to share interests
-provide enough info/content but not too much
-ensure that all get a chance to talk
-

Question 3

challenges in communication that PWHL face:

Answer 3

-disruption in turn taking
-superficial content (surface level)
-frequently asking for clarity
-inappropriately shifting topics
-not enough info being given
-adapted speaking and listening style+ adapted conversational style

Question 4

Facilitative strategies

Answer 4

overcoming difficulties in communication by:

-instructional strategy (talker)
-message tailoring strategy (message)
-constructionist strategy (environment)
-anticipatory/ adaptive strategy (listener)

Question 5

conversational styles

Answer 5

-passive
-aggressive
-passive aggressive
-assertive

Question 6

communication behaviours

Answer 6

-interactive= assertive style and cooperate in interaction
-noninteractive= passive style and don’t enhance/contribute to conversation

-dominating-aggressive style, take control, dont give others chance to speak interrupt

Question 7

Name 3 different repair strategies used by PWHL

Answer 7

-use a repair strategy
-bluff
-disregard what was said

Question 8

What does assessment of communication difficulties and conversational fluency include:

Answer 8

• determinig the communication demands on the individual everyday
• determining the impact of HL on daily activities

-identify settings where communication problems will most likely arise

• determine how effectively people use communication strategies in various settings
• what is the person’s job responsibilities

-what social activites person likes to engage in

Question 9

HWhat is conversational fluency?

Answer 9

time spent repairing breakdowns
time spent in silence
speaking time
sharing of topics and ideas

Question 10

Name considerations for conversational fluency

Answer 10

-it depends on communication partner, setting, situation, topic
-conversational difficulties don’t always arise in conversation (not all the time)
-single measure doesn’t accurately capture conversational fluency (high/low) or how hearing impaired someone is

Question 11

Procedures used to measure conversational fluency

Answer 11

-interviews
questionnaires
daily log
group discussion
structured conversation
unstructured conversation

Question 12

communication program for adults that teach strategies using:

Answer 12

-formal instruction
-guided learning
-real-world practice
-including a communication partner

Question 13

training program for children (5 steps):

Answer 13

-understand basic communication processes
-understand basic communication breakdowns
-message formulation
-introduce repair strategies
-practice using repair strategies