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Introduction to Communications > Topic 4: Nonverbal Communication > Flashcards

Topic 4: Nonverbal Communication Flashcards

1
Q

The process of using wordless messages to generate meaning.

A

Nonverbal Communication

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2
Q

Nonverbal communication works in conjunction with the words that we utter in six ways. List the six ways.

A 
To repeat
To emphasize
To complement
To contradict
To substitute
To regulate
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3
Q

The same message is sent both verbally and nonverbally.

A

Repetition

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4
Q

The use of nonverbal cues to strengthen verbal messages.

A

Emphasis

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5
Q

Nonverbal and verbal codes add meaning to each other and expand the meaning of either message alone.

A

Complementation

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6
Q

Verbal and nonverbal messages conflict.

A

Contradiction

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7
Q

Nonverbal codes are used instead of verbal codes.

A

Substitution

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8
Q

Nonverbal codes are used to monitor and control interactions with others.

A

Regulation

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9
Q

Codes of communication consisting of symbols that are not words, including nonword vocalizations.

A

Nonverbal Codes

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10
Q

The study of bodily movements, including posture, gestures, and facial expressions.

A

Kinesics

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11
Q

Nonverbal movements that substitute for words and phrases.

A

Emblems

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12
Q

Nonverbal movements that accompany or reinforce verbal messages.

A

Illustrators

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13
Q

Nonverbal movements of the face and body used to show emotion.

A

Affect Displays

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14
Q

Nonverbal movements that control the flow or pace of communication.

A

Regulators

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15
Q

Nonverbal movements that you might perform fully in private but only partially in public.

A

Adaptors

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16
Q

The study of the human use of space and distance.

A

Proxemics

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17
Q

Also called temporal communication; the way people organize and use time and the messages that are created because of their organization and use of it.

A

Chronemics

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18
Q

The use of touch in communication.

A

Tactile Communication

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19
Q

The nonword sounds and nonword characteristics of language, such as pitch, volume, rate, and quality.

A

Paralinguistic Features

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20
Q

All of the oral aspects of sound except words themselves.

A

Vocal Cues

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21
Q

The highness or lowness of the speaker’s voice.

A

Pitch

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22
Q

The pace of your speech.

A

Rate

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23
Q

The variety or changes in pitch.

A

Inflection

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24
Q

Also called object language; the study of the human use of clothing and other artifacts as nonverbal codes.

A

Objectics

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25
Q

Ornaments or adornments you display that hold communicative potential.

A

Artifacts

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26
Q

What is included in nonverbal communication?

a. only vocalized cues
b. only nonvocalized cues
c. nonword vocalizations as well as nonvocalized cues
d. vocallized words

A

c. nonword vocalizations as well as nonvocalized cues

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27
Q

Nonverbal codes work together with vocalized words to

a. repeat and emphasize
b. complement and regulate
c. contradict and substitute
d. all of the above

A

d. all of the above

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28
Q

On of the difficulties of interpreting nonverbal codes is

a. one code may communicate several different meanings
b. no two nonverbal codes communicate the same meaning
c. each nonverbal cue has only one perceived meaning
d. observers can easily distinguish meaning from specific nonverbal cues

A

a. one code may communicate several different meanings

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29
Q

Bodily movement, facial expression, the use of time, and vocal cues, among other actions, are examples of

a. kinesics
b. complementation
c. nonverbal codes
d. adaptors

A

c. nonverbal codes

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30
Q

When interpreting nonverbal communication, it is important to consider

a. context
b. only observed behavior
c. gut instinct
d. “reading” people

A

a. context

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31
Q

Pointing to your wrist while asking for the time is an example of a(n)

a. adaptor
b. illustrator
c. regulator
d. emblem

A

b. illustrator

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32
Q

Compared to those who are unattractive, physically attractive people

a. are treated differently as children
b. generally have more success socially
c. are more likely to succeed at work
d. all of the above

A

d. all of the above

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33
Q

With regards to chronemics, Americans of high status

a. are granted the opportunity of arriving late
b. are always on time
c. work on several tasks at one time
d. view privacy as important

A

a. are granted the opportunity of arriving late

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34
Q

In relation to gender and tactile communication, which of the following is true?

a. Females and their daughters touch each other the least.
b. Men value touch more than women do
c. Women are touched more than men.
d. Females touch others more often than males touch others.

A

c. Women are touched more than men.

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35
Q

Which of the following provide physical and psychological protection, permit personal expression, and communicate age, gender, socioeconomic class and personality?

a. vocal cues
b. affect displays
c. illustrators
d. artifacts

A

b. affect displays

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36
Q

If a message is ambiguous, the nonverbal message can give clues about the __________.

a. 93%
b. meaning
c. nonverbal message
d. reinforcing

A

b. meaning

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37
Q

When a message is conflicting, the __________ is more likely to be believed.

a. 93%
b. meaning
c. nonverbal message
d. reinforcing

A

c. nonverbal message

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38
Q

Nonverbal communication contributes __________ of the impact of a message.

a. 93%
b. meaning
c. nonverbal message
d. reinforcing

A

a. 93%

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39
Q

Chronemics is the study of _______.

A

Time

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40
Q

The term for the territory we reserve around ourselves ________.

A

Personal space

41
Q

The distance at which we conduct formal business ________.

A

Social Distance

42
Q

The study of the way we use space __________.

43
Q

Objects that communicate prestige ___________.

44
Q

The distance at which we communicate with close friends or family _________.

A

Intimate Distance

45
Q

Facial expression is the most important source of nonverbal communication.
True/False

46
Q

Eye behavior is the second most important source of nonverbal communication.
True/False

47
Q

All facial expressions are learned.

True/False

48
Q

Several parts of the eye can change, which creates complex eye behavior.
True/False

49
Q

How we position our body and use our hands and arms is called body language.
True/False

50
Q

Rules for nonverbal behavior are often culturally determined.
True/False

51
Q

Research has answered most questions about our sense of smell.
True/False

52
Q

125 to 150 words per minute is the average __________ of speech among speakers in the U.S.

a. paralanguage
b. rate of speech
c. pitch

A

b. rate of speech

53
Q

The characteristics of a person’s voice that helps communicate meaning are called __________.

a. paralanguage
b. rate of speech
c. pitch

A

a. paralanguage

54
Q

How high or how low a person’s voice is on a musical scale is called __________

a. paralanguage
b. rate of speech
c. pitch

55
Q

In this lesson, misleading communication or lying was referred to as __________.

a. fluency
b. deception

A

b. deception

56
Q

Sounds, such as “um,” “uh,” and “like,” that we use when we speak is a measure of our vocal __________.

a. fluency
b. deception

A

a. fluency

57
Q

Communication without words.

A

Nonverbal Communication

58
Q

The territory surrounding a person’s physical body or the space people reserve for themselves.

A

Personal Space

59
Q

The study of the influence of space on human communication.

60
Q

The culturally determined distance two people should stay apart from each other when they communicate.

A

Interpersonal Distance

61
Q

The distance at which a person is comfortable interacting with people who are family or who are close friends.

A

Intimate Distance

62
Q

The distance at which a person is comfortable interacting with people at informal social events.

A

Personal Distance

63
Q

The distance at which a person is comfortable transacting business or engaging in formal social situations.

A

Social Distance

64
Q

The distance away from people at which a person delivers a speech or makes a formal presentation.

A

Public Distance

65
Q

The study of how a person’s view of time affects communication.

A

Chronemics

66
Q

Objects that communicate a person’s social or economic standing to others.

A

Status Symbols

67
Q

A change that registers on a person’s face in response to internal or external stimuli.

A

Facial Expression

68
Q

Changes in the eye or the areas around the eye that communicate nonverbal messages.

A

Eye Behavior

69
Q

Posture and positioning of the body and use of the arms and hands to communicate nonverbally.

A

Body Language

70
Q

An attempt to mislead or to deceive

71
Q

The clarity with which you form a sound or a letter.

A

Enunciation

72
Q

A measurement of the skill with which a person speaks.

73
Q

The placement of a person’s voice on a musical scale.

74
Q

The correctness with which you pronounce a word

A

Pronunciation

75
Q

The vocal effect that communicates meaning.

A

Paralanguage

76
Q

The speed at which a person talks

A

Rate of speech

77
Q

The least touching occurs between fathers and sons.

True/False

78
Q

Proxemics is the study of pronunciation and articulation in nonverbal communication.
True/False

79
Q

With nonverbal communication you need to assess the other person’s unique behavior and consider the context to make a better interpretation.
True/False

80
Q

When I wave “hello” to someone in the distance, I am using a nonverbal cue called an illustrator.
True/False

81
Q

People are objectively aware of their own and each of their partner’s physical attractiveness.
True/False

82
Q

The study of nonverbal communication includes symbols that are not words as well as nonword sounds that convey meaning.
True/False

83
Q

Male children receive more touching from their mothers than do female children.
True/False

84
Q

Tattoos are perceived similarly for both men and women.

True/False

85
Q

Kinesics is the study of posture, movement, gestures, and facial expression.
True/False

86
Q

The amount of touching that takes place between people varies depending on the nation in which they live.
True/False

87
Q

A nonverbal move that controls communication, such as starting to move away from a person, is an example of a nonverbal cue called an adaptor.
True/False

88
Q

According to Hall’s categories, standing four to twelve feet from another is called public distance.
True/False

89
Q

Men claim more space for themselves than small people and women.
True/False

90
Q

Vocal cues have no persuasive effect; nor do they convey information about the speaker’s character.
True/False

91
Q

When communicating with an American, it is important to keep in mind that a greater emphasis is placed on nonverbal messages as compared to verbal messages.
True/False

92
Q

A woman who wears an engagement ring, a sorority pin, and an expensive gold bracelet is communicating nonverbally through artifacts.
True/False

93
Q

Our use of time can be an indication of personality, status, or culture.
True/False

94
Q

Paralinguistic features of vocal cues are called “nonverbal” even though they include nonword sounds.
True/False

95
Q

Audiences who can see the speaker’s nonverbal behavior understand more of the message than audiences who cannot.
True/False

96
Q

Appropriate distance is culturally determined.

True/False

97
Q

In nonverbal communication we use a variety of cues to communicate the same meaning.
True/False

98
Q

In nonverbal communication we use the same cue to communicate a number of different meanings.
True/False

99
Q

People who view their work as fast-paced tend to have less job satisfaction.
True/False

Introduction to Communications (14 decks)

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