Topic 4: Nonverbal Communication Flashcards
The process of using wordless messages to generate meaning.
Nonverbal Communication
Nonverbal communication works in conjunction with the words that we utter in six ways. List the six ways.
To repeat To emphasize To complement To contradict To substitute To regulate
The same message is sent both verbally and nonverbally.
Repetition
The use of nonverbal cues to strengthen verbal messages.
Emphasis
Nonverbal and verbal codes add meaning to each other and expand the meaning of either message alone.
Complementation
Verbal and nonverbal messages conflict.
Contradiction
Nonverbal codes are used instead of verbal codes.
Substitution
Nonverbal codes are used to monitor and control interactions with others.
Regulation
Codes of communication consisting of symbols that are not words, including nonword vocalizations.
Nonverbal Codes
The study of bodily movements, including posture, gestures, and facial expressions.
Kinesics
Nonverbal movements that substitute for words and phrases.
Emblems
Nonverbal movements that accompany or reinforce verbal messages.
Illustrators
Nonverbal movements of the face and body used to show emotion.
Affect Displays
Nonverbal movements that control the flow or pace of communication.
Regulators
Nonverbal movements that you might perform fully in private but only partially in public.
Adaptors
The study of the human use of space and distance.
Proxemics
Also called temporal communication; the way people organize and use time and the messages that are created because of their organization and use of it.
Chronemics
The use of touch in communication.
Tactile Communication
The nonword sounds and nonword characteristics of language, such as pitch, volume, rate, and quality.
Paralinguistic Features
All of the oral aspects of sound except words themselves.
Vocal Cues
The highness or lowness of the speaker’s voice.
Pitch
The pace of your speech.
Rate
The variety or changes in pitch.
Inflection
Also called object language; the study of the human use of clothing and other artifacts as nonverbal codes.
Objectics
Ornaments or adornments you display that hold communicative potential.
Artifacts
What is included in nonverbal communication?
a. only vocalized cues
b. only nonvocalized cues
c. nonword vocalizations as well as nonvocalized cues
d. vocallized words
c. nonword vocalizations as well as nonvocalized cues
Nonverbal codes work together with vocalized words to
a. repeat and emphasize
b. complement and regulate
c. contradict and substitute
d. all of the above
d. all of the above
On of the difficulties of interpreting nonverbal codes is
a. one code may communicate several different meanings
b. no two nonverbal codes communicate the same meaning
c. each nonverbal cue has only one perceived meaning
d. observers can easily distinguish meaning from specific nonverbal cues
a. one code may communicate several different meanings
Bodily movement, facial expression, the use of time, and vocal cues, among other actions, are examples of
a. kinesics
b. complementation
c. nonverbal codes
d. adaptors
c. nonverbal codes
When interpreting nonverbal communication, it is important to consider
a. context
b. only observed behavior
c. gut instinct
d. “reading” people
a. context
Pointing to your wrist while asking for the time is an example of a(n)
a. adaptor
b. illustrator
c. regulator
d. emblem
b. illustrator
Compared to those who are unattractive, physically attractive people
a. are treated differently as children
b. generally have more success socially
c. are more likely to succeed at work
d. all of the above
d. all of the above
With regards to chronemics, Americans of high status
a. are granted the opportunity of arriving late
b. are always on time
c. work on several tasks at one time
d. view privacy as important
a. are granted the opportunity of arriving late
In relation to gender and tactile communication, which of the following is true?
a. Females and their daughters touch each other the least.
b. Men value touch more than women do
c. Women are touched more than men.
d. Females touch others more often than males touch others.
c. Women are touched more than men.
Which of the following provide physical and psychological protection, permit personal expression, and communicate age, gender, socioeconomic class and personality?
a. vocal cues
b. affect displays
c. illustrators
d. artifacts
b. affect displays
If a message is ambiguous, the nonverbal message can give clues about the __________.
a. 93%
b. meaning
c. nonverbal message
d. reinforcing
b. meaning
When a message is conflicting, the __________ is more likely to be believed.
a. 93%
b. meaning
c. nonverbal message
d. reinforcing
c. nonverbal message
Nonverbal communication contributes __________ of the impact of a message.
a. 93%
b. meaning
c. nonverbal message
d. reinforcing
a. 93%
Chronemics is the study of _______.
Time