Topic 4: Nonverbal Communication Flashcards
1
Q
The process of using wordless messages to generate meaning.
A
Nonverbal Communication
2
Q
Nonverbal communication works in conjunction with the words that we utter in six ways. List the six ways.
A
To repeat To emphasize To complement To contradict To substitute To regulate
3
Q
The same message is sent both verbally and nonverbally.
A
Repetition
4
Q
The use of nonverbal cues to strengthen verbal messages.
A
Emphasis
5
Q
Nonverbal and verbal codes add meaning to each other and expand the meaning of either message alone.
A
Complementation
6
Q
Verbal and nonverbal messages conflict.
A
Contradiction
7
Q
Nonverbal codes are used instead of verbal codes.
A
Substitution
8
Q
Nonverbal codes are used to monitor and control interactions with others.
A
Regulation
9
Q
Codes of communication consisting of symbols that are not words, including nonword vocalizations.
A
Nonverbal Codes
10
Q
The study of bodily movements, including posture, gestures, and facial expressions.
A
Kinesics
11
Q
Nonverbal movements that substitute for words and phrases.
A
Emblems
12
Q
Nonverbal movements that accompany or reinforce verbal messages.
A
Illustrators
13
Q
Nonverbal movements of the face and body used to show emotion.
A
Affect Displays
14
Q
Nonverbal movements that control the flow or pace of communication.
A
Regulators
15
Q
Nonverbal movements that you might perform fully in private but only partially in public.
A
Adaptors
16
Q
The study of the human use of space and distance.
A
Proxemics
17
Q
Also called temporal communication; the way people organize and use time and the messages that are created because of their organization and use of it.
A
Chronemics
18
Q
The use of touch in communication.
A
Tactile Communication
19
Q
The nonword sounds and nonword characteristics of language, such as pitch, volume, rate, and quality.
A
Paralinguistic Features
20
Q
All of the oral aspects of sound except words themselves.
A
Vocal Cues
21
Q
The highness or lowness of the speaker’s voice.
A
Pitch
22
Q
The pace of your speech.
A
Rate
23
Q
The variety or changes in pitch.
A
Inflection
24
Q
Also called object language; the study of the human use of clothing and other artifacts as nonverbal codes.
A
Objectics
25
Ornaments or adornments you display that hold communicative potential.
Artifacts
26
What is included in nonverbal communication?
a. only vocalized cues
b. only nonvocalized cues
c. nonword vocalizations as well as nonvocalized cues
d. vocallized words
c. nonword vocalizations as well as nonvocalized cues
27
Nonverbal codes work together with vocalized words to
a. repeat and emphasize
b. complement and regulate
c. contradict and substitute
d. all of the above
d. all of the above
28
On of the difficulties of interpreting nonverbal codes is
a. one code may communicate several different meanings
b. no two nonverbal codes communicate the same meaning
c. each nonverbal cue has only one perceived meaning
d. observers can easily distinguish meaning from specific nonverbal cues
a. one code may communicate several different meanings
29
Bodily movement, facial expression, the use of time, and vocal cues, among other actions, are examples of
a. kinesics
b. complementation
c. nonverbal codes
d. adaptors
c. nonverbal codes
30
When interpreting nonverbal communication, it is important to consider
a. context
b. only observed behavior
c. gut instinct
d. "reading" people
a. context
31
Pointing to your wrist while asking for the time is an example of a(n)
a. adaptor
b. illustrator
c. regulator
d. emblem
b. illustrator
32
Compared to those who are unattractive, physically attractive people
a. are treated differently as children
b. generally have more success socially
c. are more likely to succeed at work
d. all of the above
d. all of the above
33
With regards to chronemics, Americans of high status
a. are granted the opportunity of arriving late
b. are always on time
c. work on several tasks at one time
d. view privacy as important
a. are granted the opportunity of arriving late
34
In relation to gender and tactile communication, which of the following is true?
a. Females and their daughters touch each other the least.
b. Men value touch more than women do
c. Women are touched more than men.
d. Females touch others more often than males touch others.
c. Women are touched more than men.
35
Which of the following provide physical and psychological protection, permit personal expression, and communicate age, gender, socioeconomic class and personality?
a. vocal cues
b. affect displays
c. illustrators
d. artifacts
b. affect displays
36
If a message is ambiguous, the nonverbal message can give clues about the __________.
a. 93%
b. meaning
c. nonverbal message
d. reinforcing
b. meaning
37
When a message is conflicting, the __________ is more likely to be believed.
a. 93%
b. meaning
c. nonverbal message
d. reinforcing
c. nonverbal message
38
Nonverbal communication contributes __________ of the impact of a message.
a. 93%
b. meaning
c. nonverbal message
d. reinforcing
a. 93%
39
Chronemics is the study of _______.
Time
40
The term for the territory we reserve around ourselves ________.
Personal space
41
The distance at which we conduct formal business ________.
Social Distance
42
The study of the way we use space __________.
Proxemics
43
Objects that communicate prestige ___________.
Symbols
44
The distance at which we communicate with close friends or family _________.
Intimate Distance
45
Facial expression is the most important source of nonverbal communication.
True/False
True
46
Eye behavior is the second most important source of nonverbal communication.
True/False
False
47
All facial expressions are learned.
| True/False
False
48
Several parts of the eye can change, which creates complex eye behavior.
True/False
False
49
How we position our body and use our hands and arms is called body language.
True/False
True
50
Rules for nonverbal behavior are often culturally determined.
True/False
True
51
Research has answered most questions about our sense of smell.
True/False
False
52
125 to 150 words per minute is the average __________ of speech among speakers in the U.S.
a. paralanguage
b. rate of speech
c. pitch
b. rate of speech
53
The characteristics of a person's voice that helps communicate meaning are called __________.
a. paralanguage
b. rate of speech
c. pitch
a. paralanguage
54
How high or how low a person's voice is on a musical scale is called __________
a. paralanguage
b. rate of speech
c. pitch
c. pitch
55
In this lesson, misleading communication or lying was referred to as __________.
a. fluency
b. deception
b. deception
56
Sounds, such as "um," "uh," and "like," that we use when we speak is a measure of our vocal __________.
a. fluency
b. deception
a. fluency
57
Communication without words.
Nonverbal Communication
58
The territory surrounding a person's physical body or the space people reserve for themselves.
Personal Space
59
The study of the influence of space on human communication.
Proxemics
60
The culturally determined distance two people should stay apart from each other when they communicate.
Interpersonal Distance
61
The distance at which a person is comfortable interacting with people who are family or who are close friends.
Intimate Distance
62
The distance at which a person is comfortable interacting with people at informal social events.
Personal Distance
63
The distance at which a person is comfortable transacting business or engaging in formal social situations.
Social Distance
64
The distance away from people at which a person delivers a speech or makes a formal presentation.
Public Distance
65
The study of how a person's view of time affects communication.
Chronemics
66
Objects that communicate a person's social or economic standing to others.
Status Symbols
67
A change that registers on a person's face in response to internal or external stimuli.
Facial Expression
68
Changes in the eye or the areas around the eye that communicate nonverbal messages.
Eye Behavior
69
Posture and positioning of the body and use of the arms and hands to communicate nonverbally.
Body Language
70
An attempt to mislead or to deceive
Deception
71
The clarity with which you form a sound or a letter.
Enunciation
72
A measurement of the skill with which a person speaks.
Fluency
73
The placement of a person's voice on a musical scale.
Pitch
74
The correctness with which you pronounce a word
Pronunciation
75
The vocal effect that communicates meaning.
Paralanguage
76
The speed at which a person talks
Rate of speech
77
The least touching occurs between fathers and sons.
| True/False
True
78
Proxemics is the study of pronunciation and articulation in nonverbal communication.
True/False
False
79
With nonverbal communication you need to assess the other person's unique behavior and consider the context to make a better interpretation.
True/False
True
80
When I wave "hello" to someone in the distance, I am using a nonverbal cue called an illustrator.
True/False
False
81
People are objectively aware of their own and each of their partner's physical attractiveness.
True/False
True
82
The study of nonverbal communication includes symbols that are not words as well as nonword sounds that convey meaning.
True/False
True
83
Male children receive more touching from their mothers than do female children.
True/False
False
84
Tattoos are perceived similarly for both men and women.
| True/False
False
85
Kinesics is the study of posture, movement, gestures, and facial expression.
True/False
True
86
The amount of touching that takes place between people varies depending on the nation in which they live.
True/False
True
87
A nonverbal move that controls communication, such as starting to move away from a person, is an example of a nonverbal cue called an adaptor.
True/False
False
88
According to Hall's categories, standing four to twelve feet from another is called public distance.
True/False
False
89
Men claim more space for themselves than small people and women.
True/False
True
90
Vocal cues have no persuasive effect; nor do they convey information about the speaker's character.
True/False
False
91
When communicating with an American, it is important to keep in mind that a greater emphasis is placed on nonverbal messages as compared to verbal messages.
True/False
False
92
A woman who wears an engagement ring, a sorority pin, and an expensive gold bracelet is communicating nonverbally through artifacts.
True/False
True
93
Our use of time can be an indication of personality, status, or culture.
True/False
True
94
Paralinguistic features of vocal cues are called "nonverbal" even though they include nonword sounds.
True/False
True
95
Audiences who can see the speaker's nonverbal behavior understand more of the message than audiences who cannot.
True/False
True
96
Appropriate distance is culturally determined.
| True/False
True
97
In nonverbal communication we use a variety of cues to communicate the same meaning.
True/False
True
98
In nonverbal communication we use the same cue to communicate a number of different meanings.
True/False
True
99
People who view their work as fast-paced tend to have less job satisfaction.
True/False
False
