Topic 1: Process of Communication Flashcards
Communication is considered a process of using messages to generate meaning because it is:
a. an activity or exchange instead of an unchanging product
b. a tangible object
c. something with a beginning, middle and end
d. static
a. an activity or exchange instead of an unchanging product
Understanding another person’s messages does not occur unless
a. the speaker uses nonverbal messages
b. common meanings for words, phrases, and nonverbal codes are elicited
c. the listener asks questions
d. both parties use verbal and nonverbal symbols
b. common meanings for words, phrases, and nonverbal codes are elicited
People, messages, codes, channels, feedback, encoding, decoding and noise are components of:
a. audience
b. meaning
c. communication
d. context
c. communication
Which communication principle considers variables such as verbal, nonverbal, and behavioral aspects, channel used, and audience characteristics?
a. Communication has a content and relational dimension
b. Communication begins with the self
c. Communication involves others
d. Communication is complicated
d. Communication is complicated
The term dyadic communication refers to the context in which people in a group communicate with each other.
True/False
False
An increased quantity of communication promotes more harmony and understanding.
True/False
False
There are more opportunities for feedback in the dyadic context than in the small group context.
True/False
True
The word communication comes from a Latin term meaning “to speak with understanding”.
True/False
False
The context of communication requires the most prestructuring of the message in public communication.
True/False
True
Using your computer to check the voice mail for your office telephone is an example of media convergence.
True/False
False
Encoding is assigning meaning to an idea or thought.
True/False
False
The message that is sent to another person or group of people can be both verbal and nonverbal.
True/False
True
According to the book, the most intimate context of human communication is interpersonal communication.
True/False
False
Intrapersonal communication is communication ________, and interpersonal communication is communication ___________.
a. between two or more people; within the self
b. between two or more people; with a large number of people
c. within the self; between two or more people
d. within the self; within a small group of people
c. within the self; between two or more people
A main difference between public communication and mass communication is that
a. mass communication is unstable
b. public communication is mediated by television
c. public communication allows for feedback from the listeners
d. mass communication is generally informal and public communication is formal.
c. public communication allows for feedback from the listeners
Which of the following terms is defined as the ability to effectively exchange meaning through a common system of symbols, signs or behavior?
a. dyadic communication
b. communication competence
c. message
d. feedback
b. communication competence
Ethical standards within the communication discipline have been created by the:
a. National Communication Association
b. American Communication Association
c. Communication Administration
d. Public Speaking Administration
a. National Communication Association
According to the test, studying communication is essential because it can:
a. improve the way you see yourself and the way you see others.
b. teach you important life skills
c. help you succeed professionally
d. all of the above
d. all of the above
When you respond to a speaker with a verbal or nonverbal cue, you are:
a. giving feedback
b. not communicating
c. an example of noise
d. using a metaphor
a. giving feedback
The mode by which a message moves from source to receiver is called feedback.
True/False
False
Communication plays a minor role in fulfilling the purposes of a democratic society.
True/False
False
Communication is best understood as a dialogic process.
True/False
True
The process of understanding and sharing meaning within the self is called interpersonal communication.
True/False
False
Your perceptions shape your speaking and your listening.
True/False
True
Communication changes in different contexts.
True/False
True
Communication is the process of using messages to generate meaning.
True/False
True
An increased quantity of communication promotes more harmony and understanding.
True/False
False
Having a local newspaper start placing video about news events on its website is an example of media convergence.
True/False
True
Communication is the simple transmission of information from one person to another.
True/False
False
Communication is a process.
True/False
True
When we communicate, the message we send is always the message the other person receives.
True/False
False
When we communicate, we share only information with others.
True/False
False
Communication is constantly changing.
True/False
True
Enjoyment is a positive benefit of effective communication.
True/False
True
Communication can be considered effective when meaning is shared.
True/False
True
The means by which we attempt to share meaning. An activity, an exchange, or a set of behaviors not an unchanging product.
Communication Process
The significance of an idea or a feeling we are trying to communication
Meaning
View of communication as a two-way process in which one person sends a message and another person receives it and responds
Interactive Communication Model
The ongoing process of successfully transferring meaning
Communication
__________ is the response to a message.
Feedback
The means by which a message is transmitted or the path the communication follows is called the __________.
Channel or medium
The __________ is the content a communicator intends to share.
Message
__________ is defined as any obstacle that prevents a message from being communicated.
Interference or Noise
The parties who share messages with each other are called __________.
Senders-Receivers
Communication context in which three or more people interact with one another
Small-group communication
Communication transmitted through print or electronic media, such as radio, TV, or newspapers
Mass communication
Formal and informal communication that affects the functioning of a business or organization
Organizational communication
Face-to-face communication that focuses on questions and answers
Interviewing
The ongoing process of successfully transferring meaning.
Communication
The significance of an idea or a feeling we are trying to communicate.
Meaning
The means by which a message is transmitted or the path the communication follows as it travels between senders and receivers.
Channel
The ongoing process of successfully transferring meaning. The process of using messages to generate meaning.
Communication
The significance of an idea or a feeling we are trying to communicate.
Meaning
The means by which we attempt to share meaning.
Communication Process
The simultaneous sending and receiving of messages.
Transaction
A historical view of communication as a one-way process in which one person sends a message and another person receives it.
Linear Communication Model
A historical view of communication as a two-way process in which one person sends a message and another person receives it and responds.
Interactive Communication Model
A contemporary view of communication in which we are senders and receivers of communication all the time and we influence others and create relationships through our communications.
Transactional Communication Model
The parties who share messages with each other as they communicate.
Sender-Receivers
The content a communicator intends to share. The verbal and nonverbal form of the idea, thought or feeling that one person wishes to communicate to another person or group of people. The content of the interaction.
Message
The means by which a message is transmitted or the path the communication follows as it travels between senders and receivers.
Channel
The response to a message. The receiver’s verbal and nonverbal response to the source’s message.
Feedback
Any obstacle that prevents a message from being communicated. Any interference in the encoding and decoding process that reduces the clarity of a message.
Noise
Communication between individuals who belong to different racial, ethnic, or socioeconomic groups.
Intercultural communication
Communication between two people. The process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening.
Interpersonal communication
Communication from a few people to large numbers of people simultaneously using specialized communication media, such as television, radio, a magazine article, newspaper, and so on. Always has some transmission system (mediator) between the sender and receiver.
Mass communication
The formal and informal communication that affects the functioning of an organization.
Organizational communication
Communication with larger groups in which face-to-face contact cannot be maintained. The process of using messages to generate meanings in a situation in which a single source transmits a message to a number of receivers, who give nonverbal and, sometimes, question-and-answer feedback.
Public communication
Communication between 3 and 15 individuals who freely interact with one another and share a common goal.
Small-group communication
A sign that has a specific meaning or that represents something else.
Symbol
The type of situation or the context in which communication takes place.
Setting
The simultaneous sending and receiving of messages
Transaction
A ___ initiates a message
Source
A __________ is the intended target of the message.
Receiver
A systematic arrangement of symbols used to create meaning in the mind of another person or persons.
Code
_______ ________ consists of symbols and their grammatical arrangement.
Verbal codes
_________ ______ consist of all symbols that are not words, including bodily movements, use of space and time, clothing and other adornments, and sounds other than words.
Nonverbal codes
The process of translating an idea or a thought into a code.
Encoding
The process of assigning meaning to that idea or thought.
Decoding
The act of taking part in a conversation, discussion, or negotiation.
Dialogue
The _____ of the message describes the behavior that is expected, while the ______ _______ suggests how it should be interpreted.
Content; Relational message
A set of circumstances or a situation.
Context
The process of using messages to generate meaning within the self. Communication that occurs within your own mind.
Intrapersonal Communication
Two person communication, such as interviews, talks with a parent, spouse or child; and interactions among strangers, acquaintances, and friends
Dyadic Communication
The process of using messages to generate meaning in a small group of people
Small group communication
Focuses on the way that technological systems, including voice, data and video now share modes of communication and they are changing to perform similar tasks.
Technological Convergence
A means to understanding and experiencing one thing in terms of another.
Metaphors
The ability to effectively exchange meaning through a common system of symbols, signs or behavior
Communication competence.
A set of moral principles or values
Ethics
The understanding of the message
Meaning
The way that broadcasting, publishing, and digital communication are now congregating, and in some instances becoming one.
Media Convergence
Symbols and their grammatical arrangement, such as languages.
Verbal Codes
