Topic 1: Process of Communication

Question 1

Communication is considered a process of using messages to generate meaning because it is:

a. an activity or exchange instead of an unchanging product
b. a tangible object
c. something with a beginning, middle and end
d. static

Answer 1

a. an activity or exchange instead of an unchanging product

Question 2

Understanding another person’s messages does not occur unless

a. the speaker uses nonverbal messages
b. common meanings for words, phrases, and nonverbal codes are elicited
c. the listener asks questions
d. both parties use verbal and nonverbal symbols

Answer 2

b. common meanings for words, phrases, and nonverbal codes are elicited

Question 3

People, messages, codes, channels, feedback, encoding, decoding and noise are components of:

a. audience
b. meaning
c. communication
d. context

Answer 3

c. communication

Question 4

Which communication principle considers variables such as verbal, nonverbal, and behavioral aspects, channel used, and audience characteristics?

a. Communication has a content and relational dimension
b. Communication begins with the self
c. Communication involves others
d. Communication is complicated

Answer 4

d. Communication is complicated

Question 5

The term dyadic communication refers to the context in which people in a group communicate with each other.
True/False

Answer 5

False

Question 6

An increased quantity of communication promotes more harmony and understanding.
True/False

Answer 6

False

Question 7

There are more opportunities for feedback in the dyadic context than in the small group context.
True/False

Answer 7

True

Question 8

The word communication comes from a Latin term meaning “to speak with understanding”.
True/False

Answer 8

False

Question 9

The context of communication requires the most prestructuring of the message in public communication.
True/False

Answer 9

True

Question 10

Using your computer to check the voice mail for your office telephone is an example of media convergence.
True/False

Answer 10

False

Question 11

Encoding is assigning meaning to an idea or thought.

True/False

Answer 11

False

Question 12

The message that is sent to another person or group of people can be both verbal and nonverbal.
True/False

Answer 12

True

Question 13

According to the book, the most intimate context of human communication is interpersonal communication.
True/False

Answer 13

False

Question 14

Intrapersonal communication is communication ________, and interpersonal communication is communication ___________.

a. between two or more people; within the self
b. between two or more people; with a large number of people
c. within the self; between two or more people
d. within the self; within a small group of people

Answer 14

c. within the self; between two or more people

Question 15

A main difference between public communication and mass communication is that

a. mass communication is unstable
b. public communication is mediated by television
c. public communication allows for feedback from the listeners
d. mass communication is generally informal and public communication is formal.

Answer 15

c. public communication allows for feedback from the listeners

Question 16

Which of the following terms is defined as the ability to effectively exchange meaning through a common system of symbols, signs or behavior?

a. dyadic communication
b. communication competence
c. message
d. feedback

Answer 16

b. communication competence

Question 17

Ethical standards within the communication discipline have been created by the:

a. National Communication Association
b. American Communication Association
c. Communication Administration
d. Public Speaking Administration

Answer 17

a. National Communication Association

Question 18

According to the test, studying communication is essential because it can:

a. improve the way you see yourself and the way you see others.
b. teach you important life skills
c. help you succeed professionally
d. all of the above

Answer 18

d. all of the above

Question 19

When you respond to a speaker with a verbal or nonverbal cue, you are:

a. giving feedback
b. not communicating
c. an example of noise
d. using a metaphor

Answer 19

a. giving feedback

Question 20

The mode by which a message moves from source to receiver is called feedback.
True/False

Answer 20

False

Question 21

Communication plays a minor role in fulfilling the purposes of a democratic society.
True/False

Answer 21

False

Question 22

Communication is best understood as a dialogic process.

True/False

Answer 22

True

Question 23

The process of understanding and sharing meaning within the self is called interpersonal communication.
True/False

Answer 23

False

Question 24

Your perceptions shape your speaking and your listening.

True/False

Answer 24

True

Question 25

Communication changes in different contexts. | True/False

Answer 25

True

Question 26

Communication is the process of using messages to generate meaning. True/False

Answer 26

True

Question 27

An increased quantity of communication promotes more harmony and understanding. True/False

Answer 27

False

Question 28

Having a local newspaper start placing video about news events on its website is an example of media convergence. True/False

Answer 28

True

Question 29

Communication is the simple transmission of information from one person to another. True/False

Answer 29

False

Question 30

Communication is a process. | True/False

Answer 30

True

Question 31

When we communicate, the message we send is always the message the other person receives. True/False

Answer 31

False

Question 32

When we communicate, we share only information with others. | True/False

Answer 32

False

Question 33

Communication is constantly changing. | True/False

Answer 33

True

Question 34

Enjoyment is a positive benefit of effective communication. | True/False

Answer 34

True

Question 35

Communication can be considered effective when meaning is shared. True/False

Answer 35

True

Question 36

The means by which we attempt to share meaning. An activity, an exchange, or a set of behaviors not an unchanging product.

Answer 36

Communication Process

Question 37

The significance of an idea or a feeling we are trying to communication

Answer 37

Meaning

Question 38

View of communication as a two-way process in which one person sends a message and another person receives it and responds

Answer 38

Interactive Communication Model

Question 39

The ongoing process of successfully transferring meaning

Answer 39

Communication

Question 40

__________ is the response to a message.

Answer 40

Feedback

Question 41

The means by which a message is transmitted or the path the communication follows is called the __________.

Answer 41

Channel or medium

Question 42

The __________ is the content a communicator intends to share.

Answer 42

Message

Question 43

__________ is defined as any obstacle that prevents a message from being communicated.

Answer 43

Interference or Noise

Question 44

The parties who share messages with each other are called __________.

Answer 44

Senders-Receivers

Question 45

Communication context in which three or more people interact with one another

Answer 45

Small-group communication

Question 46

Communication transmitted through print or electronic media, such as radio, TV, or newspapers

Answer 46

Mass communication

Question 47

Formal and informal communication that affects the functioning of a business or organization

Answer 47

Organizational communication

Question 48

Face-to-face communication that focuses on questions and answers

Answer 48

Interviewing

Question 49

The ongoing process of successfully transferring meaning.

Answer 49

Communication

Question 50

The significance of an idea or a feeling we are trying to communicate.

Answer 50

Meaning

Question 51

The means by which a message is transmitted or the path the communication follows as it travels between senders and receivers.

Answer 51

Channel

Question 52

The ongoing process of successfully transferring meaning. The process of using messages to generate meaning.

Answer 52

Communication

Question 53

The significance of an idea or a feeling we are trying to communicate.

Answer 53

Meaning

Question 54

The means by which we attempt to share meaning.

Answer 54

Communication Process

Question 55

The simultaneous sending and receiving of messages.

Answer 55

Transaction

Question 56

A historical view of communication as a one-way process in which one person sends a message and another person receives it.

Answer 56

Linear Communication Model

Question 57

A historical view of communication as a two-way process in which one person sends a message and another person receives it and responds.

Answer 57

Interactive Communication Model

Question 58

A contemporary view of communication in which we are senders and receivers of communication all the time and we influence others and create relationships through our communications.

Answer 58

Transactional Communication Model

Question 59

The parties who share messages with each other as they communicate.

Answer 59

Sender-Receivers

Question 60

The content a communicator intends to share. The verbal and nonverbal form of the idea, thought or feeling that one person wishes to communicate to another person or group of people. The content of the interaction.

Answer 60

Message

Question 61

The means by which a message is transmitted or the path the communication follows as it travels between senders and receivers.

Answer 61

Channel

Question 62

The response to a message. The receiver's verbal and nonverbal response to the source's message.

Answer 62

Feedback

Question 63

Any obstacle that prevents a message from being communicated. Any interference in the encoding and decoding process that reduces the clarity of a message.

Answer 63

Noise

Question 64

Communication between individuals who belong to different racial, ethnic, or socioeconomic groups.

Answer 64

Intercultural communication

Question 65

Communication between two people. The process of using messages to generate meaning between at least two people in a situation that allows mutual opportunities for both speaking and listening.

Answer 65

Interpersonal communication

Question 66

Communication from a few people to large numbers of people simultaneously using specialized communication media, such as television, radio, a magazine article, newspaper, and so on. Always has some transmission system (mediator) between the sender and receiver.

Answer 66

Mass communication

Question 67

The formal and informal communication that affects the functioning of an organization.

Answer 67

Organizational communication

Question 68

Communication with larger groups in which face-to-face contact cannot be maintained. The process of using messages to generate meanings in a situation in which a single source transmits a message to a number of receivers, who give nonverbal and, sometimes, question-and-answer feedback.

Answer 68

Public communication

Question 69

Communication between 3 and 15 individuals who freely interact with one another and share a common goal.

Answer 69

Small-group communication

Question 70

A sign that has a specific meaning or that represents something else.

Answer 70

Symbol

Question 71

The type of situation or the context in which communication takes place.

Answer 71

Setting

Question 72

The simultaneous sending and receiving of messages

Answer 72

Transaction

Question 73

A ___ initiates a message

Answer 73

Source

Question 74

A __________ is the intended target of the message.

Answer 74

Receiver

Question 75

A systematic arrangement of symbols used to create meaning in the mind of another person or persons.

Answer 75

Code

Question 76

_______ ________ consists of symbols and their grammatical arrangement.

Answer 76

Verbal codes

Question 77

_________ ______ consist of all symbols that are not words, including bodily movements, use of space and time, clothing and other adornments, and sounds other than words.

Answer 77

Nonverbal codes

Question 78

The process of translating an idea or a thought into a code.

Answer 78

Encoding

Question 79

The process of assigning meaning to that idea or thought.

Answer 79

Decoding

Question 80

The act of taking part in a conversation, discussion, or negotiation.

Answer 80

Dialogue

Question 81

The _____ of the message describes the behavior that is expected, while the ______ _______ suggests how it should be interpreted.

Answer 81

Content; Relational message

Question 82

A set of circumstances or a situation.

Answer 82

Context

Question 83

The process of using messages to generate meaning within the self. Communication that occurs within your own mind.

Answer 83

Intrapersonal Communication

Question 84

Two person communication, such as interviews, talks with a parent, spouse or child; and interactions among strangers, acquaintances, and friends

Answer 84

Dyadic Communication

Question 85

The process of using messages to generate meaning in a small group of people

Answer 85

Small group communication

Question 86

Focuses on the way that technological systems, including voice, data and video now share modes of communication and they are changing to perform similar tasks.

Answer 86

Technological Convergence

Question 87

A means to understanding and experiencing one thing in terms of another.

Answer 87

Metaphors

Question 88

The ability to effectively exchange meaning through a common system of symbols, signs or behavior

Answer 88

Communication competence.

Question 89

A set of moral principles or values

Answer 89

Ethics

Question 90

The understanding of the message

Answer 90

Meaning

Question 91

The way that broadcasting, publishing, and digital communication are now congregating, and in some instances becoming one.

Answer 91

Media Convergence

Question 92

Symbols and their grammatical arrangement, such as languages.

Answer 92

Verbal Codes