Topic 4 - Human Resources (2. recruitment and selection of employees)

Question 1

Recruitment

Answer 1

The process of hiring people to work in the business

Question 2

Selection

Answer 2

Choosing the right person for the job from many who apply

Question 3

CV

Answer 3

Curriculum Vitae, a document outlining a person’s qualifications, skills and work history

Question 4

Reasons to hire more staff

Answer 4

Diversification and expansion

Question 5

Staff retention

Answer 5

Keeping staff, rather than losing staff and having to hire more

Question 6

Staff turnover

Answer 6

The rate at which people leave the business and are replaced

Question 7

Internal recruitment

Answer 7

Hiring people who already work in a business for different jobs or roles

Question 8

External recruitment

Answer 8

Hiring people from outside a business for jobs or roles

Question 9

Candidate

Answer 9

A person who has applied for a job, before the final selection is made

Question 10

Employment agency

Answer 10

A business that sources, selects and hires staff on behalf of other businesses

Question 11

Recruitment advertising

Answer 11

Ads placed online or in the press calling for applicants for a particular position

Question 12

Job description

Answer 12

The detailed list of all roles and responsibilities that a job entails

Question 13

Shortlist

Answer 13

A stage after initial selection where the candidates are reduced to a smaller group, usually before the interview stage

Question 14

Jobcentre Plus

Answer 14

The UK Government agency that deals with unemployed people and assists them into work

Question 15

Vacancy

Answer 15

A position that is available to be filled at a particular business

Question 16

Application

Answer 16

A formal way of getting a job with a business

Question 17

Closing date

Answer 17

The last day a candidate can apply for the job

Question 18

Job analysis

Answer 18

A detailed overview of the role and responsibilities of a particular position in a business

Question 19

Person specification

Answer 19

The details of what skills, qualities, qualifications and experience are required

Question 20

References

Answer 20

People who can tell a business about the candidate

Question 21

Work experience

Answer 21

Past jobs that a candidate has done

Question 22

Qualifications

Answer 22

Formal documents that prove you have undergone education or training

Question 23

Skills

Answer 23

Individual abilities that a candidate has to undertake work successfully

Question 24

Productivity

Answer 24

How much work and an individual can perform over a set time

Question 25

Recruitment and selection process

Answer 25

The whole process of finding, assessing and hiring a new employee

Question 26

Contract of employment

Answer 26

Formal document that sets out the description and expectations of a job, the terms, pay and conditions

Question 27

Full-time

Answer 27

Usually between 35-40 hours per week

Question 28

part-time

Answer 28

Usually less than 35 hours per week

Question 29

Job share

Answer 29

When two people divide the work, hours and responsibilities of a single job in a business

Question 30

Zero hours contract

Answer 30

A contract where no minimum hours are promised and hours vary according to the needs of the business