Topic 3 Market Environment Flashcards
Defining the market environment
Immediate external component that directly affects the business to cooperate.
Components of the market environment
- Customers / consumers
- Suppliers
- Intermediaries
- Competitors
- Other organisations /Civil society
Consumers / Customers / market
Refers to individuals and other businesses that purchase products and services from a business.
Consumers are final users of the product.
If customer not happy they turn to competitors
Suppliers
Business needs to ensure that they identify reliable suppliers in the market.
Business can establish a good relationship with their suppliers by signing long term contracts for raw materials at fixed prices
Intermediaries
Bride gap between producers and consumers.
Individuals or businesses that distribute and sell the products/ services of a business
Competitors
Businesses or organisations that provide or sell more or less the same goods and services.
New entrants to the market
Power of consumers
Competitive rivalry