Topic 15 Flashcards
Key steps of recruitment and selection process -> identify the need for key staff
. Business expansion
. Employee turnover
. Temporary needs
Key steps of recruitment and selection process -> prepare job description and job specification
Job description -> explains responsibilities, tasks and overall purpose
Person specification -> lists required skills and characteristics of role
Key steps of recruitment and selection process -> advertise the job
. Local/national newspapers
. Specialist publications
. Online platforms eg LinkedIn
Key steps of recruitment and selection process -> evaluate applications and create shortlist
. Use CVs, cover letters, and application forms to screen candidates
. Select those who best match with person specification
Key steps of recruitment and selection process -> conduct interview and assessments
Interviews:
. Ask questions to assess candidate’s sustainability and personality
Tests
. Problem-solving tasks, physcometric assessments or practical demonstrations
Key steps of recruitment and selection process ->offer job and provide feedback
. Successful candidate formally offered role
. Feedback is provided to unsuccessful candidates
Internal recruitment -> advantages VS disadvantages
Filling vacancy by promoting or transferring existing employee
Advantages:
. Cost effective
. Saves time
. Improves morale
Disadvantages:
. Limited talent pool
. Internal competition
External recruitment -> advantages and disadvantages
Hiring from outside of organisation
Advantages:
. Brings fresh perspectives
. Attracts candidates with specialised skills
Disadvantages:
. Higher costs
. Longer process
Methods of external recruitment
. Word of mouth
. Direct application
. Advertising
. Private agencies
. Headhunting
Costs of recruitment, selection and training -> recruitment costs
Advertising:
. Costs depend on platform
Administration:
. Sorting applications, scheduling interviews, organising tests
Interviews:
. Costs for facilities, travel and interview time
Costs of recruitment, selection and training -> training costs
. Introduction training
. Skill development programmes
. Specialist training
Costs of recruitment, selection and training ->potential impacts of poor recruitment
. Hiring wrong candidate
. Lost productivity if roles remain vacant for too long
Types of training -> introduction training
Familiarises new hires with company
Key features:
. Includes orientation programmes, safety training, introduction to teams
. Ensures employees adapt to roles
Types of training -> on-the-job training
Learning occurs while at work performing tasks
Methods:
. Learning from colleagues
. Job rotation
. Traditional apprenticeship
Advantages:
. Cost-effective + training is immediate
Disadvantages:
. Relies on skills of trainer + may disrupt productivity
Types of training -> off-the-job training
Conducted outside workplace
Methods:
. Profesional courses
. Graduate training programmes
Advantages:
. Access to experts + focus is solely on learning
Disadvantages:
. High costs + employees absent during training
Benefits of training -> for employees
. Gain in knowledge, skills and confidence
. Improved job satisfaction and promotion opportunities
Benefits of training -> for employers
. Higher productivity + reduced errors
. Enhances employee loyalty + reduced turnover
Benefits of training -> for customers
. Better quality of products and services
