Topic 14 Flashcards

1
Q

Staff as an asset -> key practices

A

. Training and development
. Good working conditions
. Employee benefits
. Career progression
. Recognition

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2
Q

Staff as an asset -> advantages

A

. Improved employee morale and loyalty
. Reduced absenteeism
. Enhanced productivity
. Attracts high-quality talent to business

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3
Q

Staff as a cost -> key practices

A

. Minimising wages
. Avoiding training
. Zero-hour contracts
. Restrictive policies
. Cost-cutting measures

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4
Q

Staff as a cost -> consequences

A

. Lower motivation and morale among staff
. Increased absenteeism
. Difficulty in attracting and retaining skilled workers

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5
Q

Types of flexible workforce -> multi-skilling (benefits and drawbacks)

A
  • Training employees to perform a variety of tasks
    Benefits:
    . Increased efficiency and problem solving speed
    . Lower labor costs as fewer employees can handle diverse tasks
    Drawbacks:
    . Risk of overworking employees
    . Employees may feel they are doing too much without sufficient reward
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6
Q

Types of flexible workforce -> part-time and temporary workers (benefits and drawbacks)

A

Part time -> employees working fewer hours w/flexible schedules
Temporary-> short-term workers
Benefits:
. Reduced fixed labor costs
. Offers business greater flexibility in workforce size
Drawbacks:
. Less loyalty and commitment
. Training temporary staff may be costly and inefficient

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7
Q

Types of flexible workforce -> flexible hours and remote working (benefits and drawbacks)

A

Flexible hours -> employees can choose when to work within agreed limits
Remote working -> working from home
Benefits:
. Improved work-life balance + reduced commuting costs
. Employers save office space and utilities
Drawbacks:
. Monitoring employee productivity can be difficult
. Lack of face-to-face interaction = collaboration may suffer

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8
Q

Types of flexible workforce -> outsourcing (benefits and drawbacks)

A
  • Delegating tasks or projects to external companies
    Benefits:
    . Access to specialised skills and expertise
    . Reduces labor costs
    Drawbacks:
    . Loss of control over quality
    . Communication issues
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9
Q

Advantages of flexible workforce

A

. Enables rapid adjustment to changes in demand
. Reduces long-term costs
Increases productivity

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10
Q

Disadvantages of flexible workforce

A

. Reduced loyalty and morale among temporary workers
. Potential decline in product or service quality
. Ethical concerns with zero-hour contracts or low wages

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11
Q

Dismissal causes and legal considerations

A

Termination of employment due to employee’s misconduct
Causes:
. Consisten lateness or absenteeism
. Poor job performance
. Breach of company policies
Legal considerations:
. Employers must follow fair dismissal procedures to avoid legal claims
. Employees can file claims for unfair dismissal dismissal

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12
Q

Redundancy causes and legal considerations

A

Termination of employment due to the role no longer being required
Causes:
. Business restructuring
. Financial difficulties
. Introduction of new technology
Legal considerations:
. Employees may receive redundancy pay based on length of service
. Business should provide support like career advice or training

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13
Q

Employer - employee relationships -> individual approach

A
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