Topic 1.4 - Stakeholders Flashcards
Competitors
the rival businesses of an organizations
conflicts
refers to situations where stakeholders have disagreements on certain matters due to differences in their opinions
customers
the clients of a business
directors
senior executives who have been elected by the company’s shareholders to direct business operations on behalf of their owners
employees
the staff of an organization
external stakeholders
individuals and organizations not part of the organization but have direct interest in its activities and performance
examples of external stakeholders
customers, suppliers, pressure groups and the government
Financiers
the financial institutions (such as banks) and i divide al investors (such as business angels) who provide sources of finance for an organization
Government
the ruling authority within a state of country
Internal stakeholders
members of the organization
examples of Internal stakeholders
the employees, managers, directors and shareholders of the organization
local community
the general public and local businesses that have a direct interest in the activities of the organization
Managers
the people who oversee the daily operations of a business
Pressure groups
consist of individuals with a common concern who seek to place demands on organizations to act in a particular way or to influence or change their behavior
stakeholder conflict
refers to the inability of an organization to meet all of its stakeholders objectives simultaneously, due to differences in the varying needs of all its stakeholders groups
