Topic 1.2 Spotting a business opportunity Flashcards
What can the word market mean?
- place
- type of product
- potential customers
What is a competitor?
a different business who is selling the same product, in the same market
Most businesses face competition, what does a business need to do to stand out?
make decisions
What are the strengths and weaknesses or a business?
price, customer service, quality, product range, location
What is an example of what a business would want to find after performing market research?
market size and the businesses market share
What is market research?
research performed in order to find about the market and how its performing
What is market size?
the number of individuals within the same market which are potential buyers or sellers, or total value of a product
What is the market share of a business?
the proportion of total sales within the market controlled by the business, as well as understanding the businesses place
What can market research be used for?
understand the customer, and identify who the businesses customers are = market segmentation
What can customer needs include?
- type of product
- quality of product
- the price
- convenience
- choice
Using market research to understand customers and their needs helps businesses to…?
- make informed decisions
- spot a gap in the market
- reduce risks
What is primary research?
getting information from customers or potential customers
What are some forms of primary research?
asking their opinions; questionnaires, surveys and focus groups
What does observation mean?
observing what people do or say instead of asking them
What does large sample mean?
most accurate but most expensive
How can businesses save on costs?
research over telephone or internet
A positive to primary research?
up-to date, relevant and specific