Topic 10 Flashcards
Culture
refers to the learned and shared beliefs, values, norms, and traditions of a particular group, which guide our thinking, decisions, and actions.
unconscious bias
refers to a bias that we are unaware of, and which happens outside of our control which is influenced by our personal background, cultural environment, and personal experiences.
implicit bias
we are aware the bias is present
Culturally congruent care
care that fits a person’s life patterns, values, and system of meaning
Cultural competence
enabling of health care providers to deliver services that are respectful of and responsive to the health beliefs, practices, and cultural and linguistic needs of diverse patients.
health disparity
a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage
marginalized groups
more likely to have poor health outcomes and die at an earlier age because of a complex interaction between individual genetics and behaviors; public and health policy; community and environmental factors; and quality of health care
social determinants of health
The conditions in which people are born, grow, live, work, and age, shaped by the distribution of money, power, and resources at global, national, and local levels
health care disparities
differences among populations in the availability, accessibility, and quality of health care services
what groups are more likely to be impacted by health care disparities
African-Americans, Asians, Hispanics, low- and middle- income groups, the uninsured, some subgroups of the LBGT community
intersectionality
Belonging simultaneously to multiple social groups
oppression
A system of advantages and disadvantages tied to our membership in social groups
-the state of being kept down by unjust use of force or authority
Cultural competence or cultural respect
Meaningful and useful care strategies based on knowledge of the cultural heritage, beliefs, attitudes, and behaviors of those to whom they render care
racial identity
based on one’s self-identification with one or more social groups in which a common heritage with a particular racial group is shared
ethnic and cultural identity
the frame in which individuals identify consciously or unconsciously with those with whom they feel a common bond because of similar traditions, behaviors, values, and beliefs
Acculturation
occurs when an individual or group transitions from one culture and develops traits of another culture
Assimilation
the process in which the individual adapts to the host’s cultural values and no longer prefers the components of the origin culture
Transcultural nursing
the study of various cultures with the goal of providing care specific to each culture
what is the goal of transcultural nursing
to provide culturally congruent care, or care that fits a person’s life patterns, values, and system of meaning.
Illness
The way that individuals and families react to disease
disease
Malfunctioning biological or psychological processes
cultural competency
the enabling of health care providers to deliver services that are respectful of and responsive to the health beliefs, practices, and cultural and linguistic needs of diverse patients.
cultural awareness
process of conducting a self-exam of one’s own biases toward other cultures and the in-depth exploration of one’s cultural and professional background
Cultural knowledge
process in which a health care professional seeks and obtains a sound educational base about culturally diverse groups.
Cultural skill
ability to conduct a cultural assessment of a patient to collect relevant cultural data about a patient’s presenting problem, as well as accurately conducting a culturally based physical assessment
Cultural encounter
encourages health care professional to directly engage fast-to-face cultural interactions
Cultural desire
motivation of health care professional to WANT TO not have to engage in the process of being culturally aware.
what are the universal skills that help HCP work effectively with patients from any culture?
- Respecting a patient’s health beliefs as valid and understanding the effect of the patient’s beliefs on health care delivery
- Shifting a model of understanding a patient’s experience from a disease happening in his or her organ systems to that of an illness occurring in the context of culture (biopsychosocial context)
- Ability to elicit a patient’s explanation of an illness and its causes (patient’s explanatory model)
- Ability to explain to a patient in understandable terms the health care provider’s perspective on the illness and its perceived causes
- Being able to negotiate a mutually agreeable, safe, and effective treatment plan
landmark reports
highlight the importance of patient-centered care and cultural competence.
Crossing the Quality Chasm (IOM, 2001)
identifies patient-centered care as one of six “aims” for high-quality health care.
Unequal Treatment (Smedley et al., 2003)
Unequal Treatment stresses the importance of developing cultural competence among health care providers to eliminate racial/ethnic health care disparities.
Patient-centeredness provides…
individualized care and restores an emphasis on personal relationships
Cultural competence aims to…
increase health equity and reduce disparities by concentrating on people of color and other disadvantaged populations
bias
a predisposition to see people or things in a certain light, either positive or negative.
World view
the way people tend to look out upon the world or their universe to form a picture or value stance about life or the world around them
Emic worldview
an insider perspective of an intercultural encounter
Etic worldview
An outsider’s perspective of an intercultural encounter.
Stereotyping
an assumed belief regarding a particular group
Storytelling
Helps identify the real problems affecting a patient’s health status and find culturally appropriate ways to intervene
Iceberg Analogy
most aspects of a person’s world view are hidden
- Just as most of an iceberg lies beneath the surface of the water, most aspects of a person’s world view lie outside of his or her awareness and are invisible to those around the person. Conflict arises when health care providers interpret the behaviors of patients through their own world view lens instead of trying to uncover the world view that guides this behavior.
what kind of questions should you ask during a cultural assessment
Open-ended, focused, and contrasted questions
Cultural assessment model
Using a cultural assessment model will help you focus on the information that is most relevant to your patient’s problems.
Explanatory model
His or her views about health and illness and its treatment. There are five questions in most explanatory models: etiology, time and mode of onset of symptoms, pathophysiology, course of illness and treatment for an illness episode.
LEARN mnemonic
Listen
Explain
Acknowledge
Recommend
Negotiate
LEARN mnemonic: listen
to listen to the patient’s explanation or story of the presenting problem
LEARN mnemonic: explain
explain your perception of the patient’s problem, whether it is physiological, psychological, or cultural.
LEARN mnemonic: acknowledge
acknowledge the similarities and differences between the two perceptions. It is important to recognize differences but build on the similarities.
LEARN mnemonic: recommendations
recommendations that require you to involve the patient and family when appropriate
LEARN mnemonic: negotiate
negotiate a mutually agreeable, culturally oriented, patient-centered plan.
RESPECT mneumonic
Rapport
Empathy
Support
Partnership
Explanations
Cultural Competence
Trust
ETHNIC mneumonic
Explanation
Treatment
Healers
Negotiation
Intervention
Collaboration
C-LARA mnemonic
Calm
Listen
Affirm
Respond
Add
Linguistic competence
The ability of an organization and its staff to communicate effectively and convey information in a manner that is easily understood by diverse audiences.
health literacy
The ability to obtain, process, and understand health information needed to make informed health decisions.
what are common measures of health literacy that are used?
Rapid Estimate of Adult Literacy in Medicine (REALM): which is a word recognition test
Test of Functional Health Literacy in Adults (TOFHLA):which measures reading skills and numeracy.
teach back
An intervention that helps you to confirm that you have explained what a patient needs to know in a manner that the patient understands. The teach-back technique is an ongoing process of asking patients for feedback through explanation or demonstration and presenting information in a new way until you feel confident that you communicated clearly and that your patient has a full understanding of the information presented.
cultural skill
The ability of nurses to effectively integrate cultural awareness and cultural knowledge when conducting a cultural assessment and to use the data to meet the specific client’s needs
cultural encounters
Engaging in cross-cultural interactions that provide learning of other cultures and opportunities for effective intercultural communication development
cultural desire
the motivation of a health care professional to “want to”—not “have to”—engage in the process of becoming culturally competent
What are the 12 domains of culture?
- Overview, inhabited localities—country of origin and current residence
- Communication—interrelationship of verbal language skills, including dominant language, dialects, touch, contextual use of language, and willingness to share information
- Family roles and organization—defines relationship of insiders and outsiders; includes concepts related to head of household, gender roles, family goals and priorities, and developmental goals of family members
- Workforce issues—type of employment, location, autonomy, language barriers
- Biocultural ecology—skin color, heredity, genetics, drug metabolism
- High-risk behaviors—tobacco, alcohol, recreational drugs, physical activity, safety
- Nutrition—meaning of foods, common foods, deficiencies, rituals, limitations
- Pregnancy and childbearing practices—fertility practices, views toward pregnancy, birthing, postpartum
- Death rituals—bereavement, ceremonies
- Spirituality—religious practices, use of prayer, meaning of life
- Health care practices—focus of health care, traditional practices, responsibility for health, self-medication, pain, sick role, barriers
Health care providers—perceptions of providers, folk practitioners, gender, and health care status
Self-concept
an individual’s view of self.
-It is subjective and involves a complex mixture of unconscious and conscious thoughts, attitudes, and perceptions. Self-concept, or how a person thinks about oneself, directly affects self-esteem, or how one feels about oneself.
what health problems threaten self concept and self esteem
The loss of bodily function, decline in activity tolerance, and difficulty managing a chronic illness