Tools of Management Flashcards
“It defines how an organization functions”
The framework by which the activities of an enterprise, as determined by the managers are performed. The different structures are held together by precise policies, orders and instructions for doing their respective functions.
One type of this is the Hierarchical Structure (Pyramid Structure): This is the most common structure, with clear
levels of authority flowing from top management to lower levels. It offers a clear chain of command and well-defined roles
Organizational Structure
Makes major plans and policies for the company
Formulates major decisions on finances, production sales & etc
Top Management Group
Interprets policies, formulates plans and utilizes manpower
Coordinates, follow ups an trains employees
Operating Management Group
Have control and supervises the work of workers
Direct and carry out the program and goals of the section
Train personnel under him
Follow up and see to it that the employees under them to do the work satisfactorily
Accountable to chief executives
Operating Supervisors
No part in management
Accomplish the work given to them
Carry out the decisions made by top and operating management
Operating Personnel
It is a diagram showing the salient aspects of an organizational structure. It shows the relationship between the positions and the people who occupy them according to authority, responsibility and accountability
Organization Chart
In an org chart, this indicate channels of authority
Solid Lines
In an org chart, this shows advisory responsibility and lines of communication
Dotted Lines
- An organized list of duties, skills and responsibilities required in a
specific position. - Should be written in every position.
- Should be reviewed and updated periodically
Job description
- A written statement of the minimum standards that must be met by an applicant for a particular job. This covers duties involved in a job, the working conditions peculiar to the job, and personal qualifications required of the worker to carry out the assigned
responsibilities successfully. - An organized list of duties, skills and responsibilities required in a specific position.
- Should be written in every position.
- Should be reviewed and updated periodically.
Skills Matrix System
An outline of work to be performed, procedures to be used, and time schedule for a particular position
Importance:
Helpful in training new employees
Supplemented by a daily production schedule giving specific assignments for preparation of the day’s menu items and preparation for the next day
Organization work schedule gives the standing assignments by half-hour periods for all employees in chart form
Work Schedule
3 basic types of work schedules
Individual
Daily Unit
Organization
