Definition of Terms

Question 1

Built on individuals
who collaborate. All work
towards a common
purpose, mission, or
objective. Often have a
defined structure, with
established roles and
hierarchies that guide how
people work together. This
structure can be formal, with
written rules and procedures,
or informal, based on shared
understanding and
expectations.

Answer 1

Organization

Question 2

They typically perform core functions like planning, organizing, leading, and controlling. This involves setting goals, structuring the organization, motivating employees, and ensuring things run smoothly.

Answer 2

Management

Question 3

The scientific, economic and effective utilization of men, money, materials, time and space to accomplish the goals of foodservice organization, primarily centered on the production and service of quality meals to satisfy intended clientele.

Answer 3

Foodservice Management

Question 4

Refers to the number of direct reports a manager supervises. It essentially defines the scope of a manager’s responsibility in terms of the people they directly oversee.

Answer 4

Span of Control

Question 5

4 Factors that influence the ideal span of control (EJOM)

Answer 5

Employee Skill Level and Autonomy
Job Complexity
Organizational Culture
Manager’s Skills and Experience

Question 6

It is a criteria for management defined as doing things in the best way relative to resource utilization.

Answer 6

Efficient

Question 7

It is a criteria for management focused on meeting defined goals and objectives.

Answer 7

Effective

Question 8

It is the statement of philosophy or purpose that drives an organization.

Answer 8

Mission Statement

Question 9

It refers to the vertical relationships between members of an organization that are based on authority and power.

Answer 9

Chain of Command

Question 10

It is the specialization of groups in an organization, which may be based on product, function, clients, location, or work process.

Answer 10

Departmentalization