TOCO Flashcards

1
Q

Strong sustainability (definition)

A

Strong sustainability (SS) aims for the maintenance of economic, environmental, and social capital through the efficient use of resources and by replacing non-renewable natural resources with renewable ones.

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2
Q

Sustainable Development Goals (definition)

A

The Sustainable Development Goals (SDGs), otherwise known as the Global Goals, are a universal call to action to end poverty, protect the planet.

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3
Q

Sustainable Development Goals (name them)

A
  1. No Poverty
  2. Zero hunger
  3. Good health and well-being
  4. Quality education
  5. Gender equality
  6. Clean water and sanitation
  7. Affordable and clean energy
  8. Decent work and economic growth
  9. Industry, innovation, and infrastructure
  10. Reduced inequalities
  11. Sustainable Cities and Communities
  12. Responsible consumption and production
  13. Climate action
  14. Life below water
  15. Life on land
  16. Peace, justice, and strong institutions
  17. Partnership for the goals
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4
Q

Paris Agreement (2015)

A

Agreement made between the United Nations countries to cut down on the emissions of greenhouse gases in an attempt to slow down global warming. More wealthy and producing countries have to cut down more

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5
Q

Visitor management

A

Visitor management is any process that helps an organization keep track of the people that visit their location. Policies can vary by organization, facility type, industry, or geographic location. It improves safety.

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6
Q

Carrying capacity

A

The maximum number of people that may visit a tourist destination at the same time, without causing destruction of the physical, economic, and sociocultural environment and an unacceptable decrease in the quality of visitors’ satisfaction

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7
Q

Corporate Social Responsibility (CSR)

A

CSR can be defined as a guiding business policy whereby tourism companies integrate social and environmental concerns in their own business mission, strategies, and operations as well as in their interaction with their stakeholders.

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8
Q

Certification

A

The process of verifying and recognizing tourism-related services, products and facilities for their compliance with certain standards and criterias.

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9
Q

Overtourism

A

Overtourism describes destinations where hosts or guests, locals or visitors feel that there are too many visitors and that the quality of life in the area, or the quality of the experience has deteriorated unacceptably.

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10
Q

Regenerative tourism

A

Regenerative tourism involves providing activities for visitors that will allow destinations to heal while counterbalancing the social, economic and environmental impacts of tourism.

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11
Q

Sustainability in general, concept list

A

Strong sustainability
The Sustainable Development Goals
Paris agreement 2015
Visitor management
Carrying capacity
Corporate Social Responsibility (CSR)
Certification
Overtourism
Regenerative tourism

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12
Q

Environment concepts

A

Climate change
Ecological footprint
Carbon footprint
Eco-efficiency
Loss of spirit
Environmental impact assessment (EIA)
Co2 reduction and compensation
Tragedy of the commons

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13
Q

Climate change

A

Climate change is a long-term change in the average weather patterns that have come to define Earth’s local, regional and global climates. These changes have a broad range of observed effects that are synonymous with the term. Tourism depends on environmental resources while climate defines the length and quality of tourism seasons. At the same time, tourism contributes to the emission of greenhouse gasses (GHG), the cause of global warming.

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14
Q

Ecological footprint

A

The impact of human activities is measured in terms of the area of biologically productive land and water required to produce the goods consumed and to assimilate the wastes generated.

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15
Q

Carbon footprint

A

A measure of the amount of carbon dioxide released into the atmosphere as a result of the activities of a particular individual, organization, or community.

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16
Q

Eco-efficiency

A

Eco-efficiency is a management strategy of doing more with less. It is based on the concept of creating more goods and services while using fewer resources and creating less waste and pollution.

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17
Q

Loss of spirit

A

This concept covers the negative effects of tourism on local communities and their cultural heritage as well as the environment. Overtourism and unsustainable tourism can lead to a degradation of natural and cultural resources, as well as increased social and economic inequality. Which can contribute to a sense of disconnection and loss of authenticity.

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18
Q

Environmental impact assessment (EIA)

A

Environmental Impact Assessment (EIA) is a tool used to assess the significant effects of a project or development proposal on the environment. EIAs make sure that project decision-makers think about the likely effects on the environment at the earliest possible time and aim to avoid, reduce or offset those effects.

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19
Q

Co2 reduction and compensation

A

Emission reduction refers to lowering the greenhouse gas (GHG) emissions generated by an individual, organization or country.

Compensating your CO2 emission basically means we are doing something good for the environment, because we want to make up for the negative impact we made.

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20
Q

Tragedy of the commons

A

The tragedy of the commons refers to a situation in which individuals with access to a public resource (also called a common) act in their own interest and, in doing so, ultimately deplete the resource.

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21
Q

Tragedy of the commons examples?

A

Overfishing, deforestation and water scarcity

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22
Q

Economical concept list

A

Leakage
Inflation
Opportunity costs
Economic dependence
Multiplier effect
Input-output model
Capture-rate
Direct employment
Indirect employment
Induced employment
Direct, indirect and induced expenses
Short/medium/long economic cycli
Balance of payments
Seasonality
TSA tourism satellite account (form CGA)
Sharing economy

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23
Q

Leakage

A

Tourism leakage is the idea that, of all the money you spend on a holiday, surprisingly little ends up in the pockets of the community you visit.

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24
Q

Inflation

A

Inflation is caused by increases in aggregate demand due to the additional financial resources international tourists bring to a country. If the supply of goods and services in the destination country cannot adapt to the increased effective demand, the general price level will rise.

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25
Q

Opportunity costs

A

When governments invest scarce resources in encouraging the development of tourism they sacrifice the opportunity to invest that money in other, perhaps more productive, ways.

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26
Q

Economic dependence

A

If a country, or region within a country, becomes dependent for its economic survival on one industry and that industry fails then the social consequences can be devastating.

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27
Q

Multiplier effect

A

How many times money spent by a tourist circulates through a country’s economy.

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28
Q

Input-output model

A

The Input-Output model is used to determine the role and importance of different economic value added, incomes and employment and it analyzes the existing connection in an economy.

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29
Q

What does input refer to? (input-output model)

A

Input refers to the resources and services (such as hotels, transportation, food and entertainment).

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30
Q

What does output refer to? (input-output model)

A

Output refers to economic benefits (such as an increase in employment opportunities, tax revenue, business, growth, etc.).

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31
Q

Capture-rate

A

The percentage of spending that flows to the region’s economy as direct sales or final demand. All tourist spending on services within the region is captured; however, tourist purchases of goods are generally not all treated as a final demand to the region.

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32
Q

Direct employment

A

Direct employment is generated directly from the consumption or spending of visitors and the government. (This involves, for example, the travel agent, the taxi driver, the receptionist and the manager of a hotel, who (almost) directly deal with the visitor.)

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33
Q

Indirect employment

A

Each direct tourism provider carries several different suppliers crucial for the efficient operation of that provider. (examples of indirect employment opportunities that tourism supports: restaurant suppliers, marketing agencies, accounting services, manufacturers, or souvenir producers.)

34
Q

Induced employment

A

Employment created by the additional personal spending by both direct and indirect workers is classified as an induced job. (For example, a nurse in the hospital was employed because of economic activity generated by tourism).

35
Q

Direct expenses

A

Direct expenses means all expenses directly connected with the manufacture, purchase of goods, and bringing them to the point of sale. (accommodation, transportation, meals, etc.)

36
Q

Indirect expenses

A

Indirect expenses are those that aren’t directly accountable to processes that contribute to the creation of products or services. (fuel, electricity costs, etc.)

37
Q

Induced expenses

A

The type of expenditure that varies with income. (souvenirs, entertainment, etc)

38
Q

Short economic cycle

A

Short cycle lasts a few weeks or few months and is driven by factors such as weather, seasonal trends and special events.

39
Q

Medium economic cycle

A

Medium cycle lasts several months or a few years and is driven by factors such as changes in consumer preferences, economic conditions, and geopolitical events.

40
Q

Long economic cycle

A

Long cycle lasts several years to a decade or more and is driven by factors such as demographic shifts, technological innovations, and changes in global economic conditions.

41
Q

Balance of payments

A

It refers to a country’s inflows and outflows. These inflows are the expenditures by foreign tourists in the country while the outflows are the tourism expenditures by the people of such country abroad.

42
Q

Seasonality

A

Seasonality is a measurable feature with significant economic and social impacts. Seasonality refers to predictable changes that occur over a one-year period in a business or economy based on the seasons including calendar or commercial seasons.

43
Q

TSA tourism satellite account (form CGA)

A

The Tourism Satellite Account (TSA) is a popular method of measuring the direct contributions of tourism consumption to a national economy. Its unique role in quantifying the economic contributions of visitors in a country derives from its nature as an account rather than a model and its observance of the principles of national economic accounting.

44
Q

Sharing economy

A

The sharing economy is a concept that highlights the way in which people rent or borrow goods and services rather than buying or owning them. (Airbnb, Uber, etc.)

45
Q

Societal concept list

A

Displacement
Gentrification
Acculturation
Staged-authenticity
Demonstration effect
Zooification
Museumification
Disneyfication
Commodification
Cultural revival
Host-guest relations
Antagonism
Doxey’s irridex
Mutual learning
Krippendorf’s categories of local people
Extrinsic and intrinsic factors of host perception
Community Based Tourism (CBT)

46
Q

Displacement

A

Direct displacement involves the physical removal of people from their usual place of residency or habitat; indirect displacement involves loss of livelihood and subsequent impoverishment. Tourism Concern also warns that direct and indirect displacement does not happen overnight.

47
Q

Gentrification

A

A process of socio-spatial change in which neighbourhoods are transformed according to the needs of affluent consumers, residents and visitors alike.

48
Q

Acculturation

A

Acculturation is the process of change that occurs when an individual comes into contact with another culture. (For example, Native Americans replacing or modifying certain societal or cultural elements such as dress, language, or religion upon contact with Europeans.)

49
Q

Staged-authenticity

A

‘Staged authenticity’ is a process where tourism providers put their culture on display to attract travellers who seek genuine experiences.

50
Q

Demonstration effect

A

The demonstration effect is the occurrence of indigenous and rural communities and cultures adopting (for instance) the western style and behaviour that they have observed in visiting tourists through demonstration and interaction.

51
Q

Zooification

A

It is an extreme form of assimilation or transculturation in which indigenous people are integrated into the dominant society purely as objects of curiosity for the tourism industry.

52
Q

Museumification

A

The idea of the mummification of a living area, which may result from such a process and may be found in numerous critical reviews about the ‘musealisation of the world’. (Presenting historical destinations in a simplified way just to earn money from tourists).

53
Q

Disneyfication

A

It is a method used by tour companies that changes or simplifies the culture and true character of a destination into an idealized vacation package. The objective is to “clean up” and remove any misunderstood cultural characteristics and simplify them for easy consumption by tourists.

54
Q

Commodification

A

To make something into an object for commercial use. In terms of tourism, commodification refers to using a place’s culture and cultural artefacts to make a large enough profit to support part of the area’s economy. (Example: the balcony of Romeo and Juliet)

55
Q

Cultural revival

A

The term cultural revival refers to the formation of group identity around a common culture, where a claim is forwarded that the aspects of culture with which the group identifies have been recovered after losses due to colonization, forced or voluntary relocation, oppression, or modernization.

56
Q

Host-guest relations

A

Guest-host relationships vary as per the location, impacts, types of tourism and tourists, host perceptions, experiences and images.

57
Q

Antagonism

A

Antagonism in tourism involves the people from an area frequented by tourists blaming all of the problems in the area on the tourists.

58
Q

Doxey’s irridex

A

The development of the attitudes of the local people towards tourism and tourists from positive to negative is perceived by the local people as enthusiasm, indifference, annoyance, and hostility.

59
Q

What are the 4 stages of Doxey’s irridex?

A
  1. euphoria
  2. apathy
  3. annoyance
  4. antagonism.
60
Q

Mutual learning

A

One of the positive concepts refers to a process where tourists can actually learn something from locals and the destination itself, instead of just consuming resources and services.

61
Q

Krippendorf’s categories (4) of local people

A

There are 4 different categories:
1. Promoters
2. Ambivalents
3. Opponents
4. Neutral

62
Q

Explain the Promoters category of local people by Krippendorf

A

These are locals who actively support and promote tourism development in their community, recognizing the potential benefits for the local economy and society.

63
Q

Explain the Ambivalents category of local people by Krippendorf

A

They have mixed feelings. They might recognise benefits from tourists, but are also aware of negative impacts.

64
Q

Explain the Opponents category of local people by Krippendorf

A

Negative and are against tourists. Because of all the negative impacts from them.

65
Q

Explain the Neutral category of local people by Krippendorf

A

They don’t have a strong opinion about tourism and are not indifferent to development.

66
Q

Extrinsic factors of host perception

A

Extrinsic factors are external factors that can influence the hosts’ perception towards tourism. (economic benefits, cultural benefits, environmental impact)

67
Q

Intrinsic factors of host perception

A

Intrinsic factors are internal factors (personal values of hosts, previous experiences, sense of identity of the local community)

68
Q

Community Based Tourism (CBT)

A

Community-based tourism is tourism in which local residents (often rural, poor and economically marginalized) invite tourists to visit their communities with the provision of overnight accommodation.

69
Q

Cultural awareness concept list

A

Globalisation
Westernification
Coca-colanization
Frame of reference
Schein’s 3 layer model (Ocean metaphor)
Context/Contextualise
Meaning

70
Q

Globalisation

A

Globalisation is defined as a process that unites people all over the world, minimising the transport cost, levelling boundaries, and cultural and social barriers, and facilitating access to new fields of knowledge and work.

71
Q

Westernification

A

Westernisation, is the adoption of the practices and culture of Western Europe by societies and countries in other parts of the world, whether through compulsion or influence.

72
Q

Coca-colanization

A

Coca-colonisation refers to the process of global spread of American brands (such as Coca-Cola)

73
Q

Frame of reference

A

Our frame of reference is a unique set of beliefs, attitudes, values, and past experiences that create a set way of looking at and perceiving the world. And it is our frame of reference which forms the basis for how we interpret messages that we receive.

74
Q

Schein’s 3 layer model (Ocean metaphor)

A

Schein divided an organization’s culture into three distinct levels: artefacts, values, and assumptions.

It is called the ocean metaphor, because of layers going from surface to deep waters.

75
Q

Explain the Artefacts layer (Schein’s 3-layer model)

A

Artefacts are the visible and obvious elements of tourism. They’re typically the things even an outsider can see, such as attractions, accommodations and transportation, etc.

76
Q

Explain the Values layer (Schein’s 3-layer model)

A

Espoused values are the company’s declared set of values and norms. Values affect how people interact in tourism.

77
Q

Explain the Assumptions layer (Schein’s 3-layer model)

A

Assumptions are deeply embedded and are experienced as unconscious behaviour, therefore, are hard to recognize from within. And underlying power structures and political economy that influence tourism.

78
Q

Context

A

This is basically everything that surrounds a tourist destination and experience. These factors include the historical, cultural, social, economic, political and environmental, as well as the personal characteristics and interests of the tourists themselves.

79
Q

Contextualise

A

Contextualisation is the process of understanding all these factors in a particular situation, in order to give and create the best experience for a tourist.

80
Q

Meaning

A

This term refers to the personal values that tourists attach to their travel experiences. Could be personal growth and development, cultural exchange and learning, relaxation and rejuvenation, social connection and interaction.

81
Q

What are the tourism contexts?

A
  • Environment
  • Economy
  • Society
  • Cultural awareness