Time And Task Management

Question 1

Name some organising strategies

Answer 1

Planning (employees must plan the use of their time and resources
Organising (look ahead and identify any future tasks that need to be completed)
Delegating ( will need to delegate tasks in order to get on with other commitments)

Question 2

Benefits of target setting?

Answer 2

Employees know what is expected of them
They canbe used to measure success
All employees understand their role
Increased motivation as they want no meet their goals

Question 3

Methods of target setting?

Answer 3

To-do lists
Action plans
Gantt charts
E-diaries

Question 4

Benefits of good time and task management

Answer 4

Increased productivity and better work quality
Lower stress levels and staff absence
Increased job satisfaction and lower turnover

Question 5

Consequences of poor time and task management

Answer 5

Staff become stressed and a sense levels may increase
Lower productivity (work is not produced as efficiently or to the right quality)
Poor staff relationships
High staff turnover
Poor customer relations and more complaints

Question 6

What is staff appraisal

Answer 6

A meeting or interview between an employee and their line manager
Performance evaluation will be conducted
Comments and opinions if both of them will be recorded

Question 7

Benefits of staff appraisal

Answer 7

Allows discussion about development
Increases productivity
Improves communication
Provides feedback

Question 8

Problems with appraisal systems

Answer 8

Managers may conduct them poorly
Truth may not be told to avoid conflict
May not be enough time

Question 9

Ways to monitor and evaluate targets

Answer 9

Regular meetings
Buddy system
Using planning aids (gantt or action plans)
Staff appraisal

Question 10

Name some time stealers

Answer 10

Taking on too much work
Procrastination
Meetings overrunning
Lack of forward planning
Communication issues
Unnecessary journeys