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Speech Communication > Third Quarter Final Exam > Flashcards

Third Quarter Final Exam Flashcards

1
Q

Self Analysis

A
  • The first step in the job search process
  • Analyze your life, interests, things you’re good at, and experiences that give you the most satisfaction
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2
Q

Professional

A

Engaged in, or worthy of the high standards of a profession

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3
Q

Professionalism

A

Incorporating status, methods, character, and standards

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4
Q

Factors that Form your Image

A
  • Tone of voice
  • Facial Expressions
  • Manners
  • Dress and grooming
  • Caring attitude
  • Communication style
  • Past performance
  • knowledge of your job
  • Confidence
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5
Q

Image

A

How others feel about you

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6
Q

Primacy Effect

A

The tendency to form impressions quickly at an initial meeting

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7
Q

Four Minute Barrier

A

The short period of time that relations will be established, reconfirmed, (in the case of two acquainted people) or denied

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8
Q

Surface Language

A

A pattern of immediate impressions conveyed by appearance, such as clothing, fragrance, hairstyle, jewelry, accessories

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9
Q

Resume

A
  • A brief record of one’s personal history and qualifications that is typically prepared by an applicant for a job
  • Managers prefer a one page resume
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10
Q

Accomplishment statements

A

Begin with words or phrases that convey action

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11
Q

What is the primary function of a resume

A

To get an interview

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12
Q

Resume Format

A
  • Your resume should make a good first impression
  • Use one or two easy-to-read typefaces in one or two different sizes
  • Use a simple format, with lots of white space, short bulleted statements or paragraphs and logical organization
  • Use standard 8 1/2 - 11 inch paper, in white, off-white, or pale gray
  • Use high quality paper
  • Use bold, underline, or italics to highlight words or phrases
  • Your resume should add to your credibility
  • Make it professional and conservative
  • Make sure that your resume and cover letter are error free
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13
Q

Resume Content: Heading

A
  • First item on resume
  • Tells the employer where they can reach you
  • Includes: your name, mailing address, phone number with area code and email address
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14
Q

Resume Content: Job Objective

A

Tells the employer (usually in one short sentence) what work you’re looking for

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15
Q

Resume Content: Education

A
  • Includes your most recent college experience and lists prior colleges in reverse chronological order
  • Includes dates of attendance, date of graduation, degree or certificate awarded, school’s name, city and state
  • Includes any courses or training that is unique or may help you get the job
  • Includes on the job training, special workshops, seminars, military training and/or self-study
  • List education before experience unless you have far more experience than education directly related to the type of work you’re looking for
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16
Q

Resume Content: Skills and Activities

A
  • Give the skills needed for the job you want
  • Add examples of how you used that skill
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17
Q

Resume Content: Work Experience

A
  • List full time, part-time, civic, volunteer, or charitable
  • Start with the most recent and move backward in reverse chronological order
  • List dates you were employed’ If you’re still employed there, indicate with the work “present”
  • List the job title, name of the company, city and state
  • Can list a few of your greatest achievement or job descriptions
18
Q

Resume Content: Military Experience

A
  • Can be placed in a separate category or listed under work experience
  • Give your date of separation, your highest rank and date, and your branch of service
  • List any special security clearances, special assignments, or decorations
  • If you do not create a separate category for military service you can list technical and on the job training under “Education”
  • Put duty stations under “Work Experience”
19
Q

Resume Content: Personal

A
  • Optional Category
  • Avoid information that could be a basis for discrimination such as hobbies, height, weight, race, gender, martial status etc
  • You can create a category called “Summary of Experience”, “ Summary of Qualifications”, “Special Skills”, or “Accomplishments”
20
Q

What should be avoided on the resume?

A
  • References
  • Abbreviations for words
  • height, weight, race, gender, martial status etc
  • If you’ve been fired
21
Q

Resume Formats: Chronological

A

Organizes your work history, education and accomplishments by reverse chronological sequence, beginning with the most recent and working backward

22
Q

When is Chronological Format Appropriate?

A
  • You are continuing in the same profession/occupation/industry
  • Your career shows growth and your responsibilities have progressed
  • You have an unbroken work record (no time gaps)
23
Q

Resume Formats: Functional

A

Organizes your resume by first identifying your major skills and then presenting work accomplishments that illustrate these skills

24
Q

When is Functional Format Appropriate?

A
  • You are making a career change
  • You have a history of many jobs
  • You want advancement
25
Q

Resume Formats: Combined

A

Combines both a chronological and functional pattern

26
Q

Cover Letter/ Application Letter

A
  • Communicates to the prospective employer your interest in and qualifications for positions within the organization
  • Should be no longer than one page
  • The first paragraph should capture the reader’s attention
  • The body of the letter should pique their interest and show how you can benefit the employer
  • You should refer the reader to your resume
27
Q

Cover Letter: Inside Address

A

The name of the person to whom you’re writing, name of company, and mailing address

28
Q

Cover Letter: Salutation

A
  • The greeting used to identify the receiver of the letter
  • Address the letter to the person who will actually interview you
29
Q

Cover Letter: Titles

A

If you do not know the individual’s gender,address as: A.R. Moretti
- For women: Ms is appropriate regardless of marital status (all adult women)

30
Q

Cover Letter: Closing

A

Request a personal interview

31
Q

Complimentary Close

A
  • The formal closing such as Sincerely, Respectfully etc
  • Word your closing to match the prevailing tone of your message
32
Q

Signature

A
  • The writers name (and title)
  • Handwritten signature is always used.
  • It is located between the complimentary close and the keyed signature
33
Q

What is the purpose of the interview?

A

To get a job

34
Q

How to dress for an interview

A

Dress in a conservative and professional fashion

35
Q

What to bring to an interview?

A

Several resumes, social security card, license information, references, portfolio or new notebook, pen and any necessary addresses

36
Q

Interview ettiquette

A
  • Be polite to anyone you meet
  • Shake the interviewer’s hand: ladies initiate the handshake
  • establish direct eye contact
  • Do not sit down unless invited to do so. or after the interviewer takes their seat
  • If many people are interviewing you, address your responses to the group
37
Q

Most Managers are looking for what information during the interview

A
  • Can you do the job
  • will you do the work
  • will you get along with them and the rest of the staff
38
Q

Effective Technique for answering hard questions during the Interview

A

Think like an owner/manager, answer concisely and stop talking

39
Q

What is an effective technique in practicing interview skills?

A

Role playing

40
Q

Questions you should avoid bringing up in the first interview unless the interviewer asks

A

Salary
vacation
holidays with pay
paid sick days
If the interviewer asks about the salary you expect, be prepared to reveal your salary expectations (in a range)

41
Q

What to do after the interview

A

Send a thank you note, expressing appreciation for the interview and recall a specific event within the interview (whether offered the position or not)

42
Q

What also should be considered when applying to a job?

A
  • salary
  • benefits
  • compensation package

Speech Communication (4 decks)

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