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Speech Communication > First Quarter Final Exam > Flashcards

First Quarter Final Exam Flashcards

1
Q

Communication

A

the process of human beings responding to verbal/nonverbal behavior

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2
Q

Four Specific and Separate Communication Skills

A
  • Speaking
  • Listening
  • Reading.
  • Writing
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3
Q

Oral Communication

A

Communication consisting of the skills of speaking and listening

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4
Q

Field of Experience

A

All of a person’s past and present experiences

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5
Q

Elements of the Communications Model

A
  • Sender
  • Reciever
  • Message
  • Feedback
  • Channel
  • Climate
  • Environment
  • Noise
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6
Q

Sender

A

Element of Communication Model
encodes and delivers the message

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7
Q

Reciever

A

Element of Communication Model
decodes the message

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8
Q

Message

A

Element of Communication Model
a speaker’s words and actions

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9
Q

Feedback

A

Element of Communication Model
the discernible response of the receiver

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10
Q

Channel

A

Element of Communication Model
the medium through which a message passes from the sender to receiver

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11
Q

Climate

A

Element of Communication Model
the emotional tone of a relationship as it is expressed in the messages that the partners send and receive

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12
Q

Environment

A

Physical location and personal history surrounding the communication

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13
Q

Noise

A

A force that interferes with the process of communication
can be internal or external

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14
Q

Dynamic

A

Constantly in motion

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15
Q

Process

A

How everything affects everything else in time

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16
Q

Static

A

motionless; at rest

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17
Q

Encode

A

Selecting specific symbols by the sender to represent his/her ideas, thoughts, feelings and attitudes

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18
Q

Decode

A

Assigning meaning to the sender’s symbols by the receiver

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19
Q

Intended Message

A

The message the sender wants and attempts to send

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20
Q

Actual Message

A

What the sender actually says and does while transmitting the message

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21
Q

Received Message

A

What the receiver picks up, interprets and understands from the sender

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22
Q

Communication Barrier

A

sometimes called “noise” or interference, which inhibits or blocks communication

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23
Q

Communication Breakdown

A

A failure in the communication act

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24
Q

Perception

A

The awareness of objects or data through a medium of the senses

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25
Q

Symbol

A

Anything that represents something else

26
Q

Signs

A

Serve to anticipate an event or indicate a fact or quality; a gesture or motion that conveys information

27
Q

The Senses

A

Visual- sight
Auditory- sound/words
Olfactory- smell
Gustatory- taste
Kinesthetic- touch, feelings, texture, temperature

28
Q

Five reasons why we each have different perceptions

A
  1. Physical ability to perceive
  2. Present circumstances
  3. Knowledge and experiences
  4. Expectations
    5.Ability to classify and interpret stimuli
29
Q

Language

A

A set of interrelated verbal or word symbols

30
Q

Tangible Words

A

Words that can be touched; that have actual form and substance

31
Q

Intangible Words

A

Where is that cannot be touched; that cannot be easily define or grasped

32
Q

Abstract words/concepts

A
  • Words or concepts whose meanings are vague or general
  • example: educator rather than teacher or principal
33
Q

Concrete words

A

Words that are tangible

34
Q

Syntax

A

The arrangement of words in a sentence

35
Q

Semantics

A

Deals with the meaning of words

36
Q

Connotation

A

The emotional Association of a word

37
Q

Denotation

A

The objective, emotion free meaning of a term

38
Q

Fact

A

An observed intangible event


39
Q

Report

A

A statement of fact; reports are verifiable and can be proved true or false

40
Q

Inference

A

Statements about the unknown based on what is known

41
Q

Judgment

A

An attitude or statement that expresses approval or disapproval

42
Q

Labeling

A

The practice of attaching a label/name to a person and then behaving as if the name/label word the person example: princess, spacey, gifted

43
Q

Stereotyping

A

Projecting the characteristics of a group onto an individual

44
Q

Euphemism

A

A pleasant term substitute for a more direct, less pleasant term
example: passed away

45
Q

For generalizations regarding the relationship between verbal and nonverbal communication

A
  • Nonverbal measurements may compliment Verbal messages.
  • Nonverbal messages may contradict verbal messages.
  • People tend to believe their interpretation of nonverbal messages more than verbal.
  • Just as in verbal communication, nonverbal communication is culturally and personally derived
46
Q

Nonverbal Communication

A

Communication without words includes
voice verbal cues and
kinesics 

47
Q

voice and vocal cues

A

How a word or phrase it said; the meaning changes when emphasis changes
- The nonverbal qualities of the voice including pitch, rate, volume, intonation, etc. that helps the receiver interpret the meaning of the sender’s message

48
Q

Kinesics

A
  • Refers to body language
  • can be classified into three categories
    1. facial expressions, including eye Contact
    2. gestures made with the hands or arms
    3. posture of the body
49
Q

Body language behaviors include…

A

Emblems: Hand gestures of other nonverbal behaviors that can be translated into a word or phrase
affect displays: Facial expressions or nonverbal behaviors that convey emotion

50
Q

Proxemics

A

The use of space as an extension of personality and culture; the way space affects communication

51
Q

Intrapersonal communication

A

The communication with oneself

52
Q

Self-concept

A

Includes all of your perceptions about yourself
four concepts of the self are
1. how you see yourself
2. how you would like to see yourself 3. how others see you
4. how you would like others to see you

53
Q

Interpersonal communication

A

Communication in which the parties involved consider one another as individuals

54
Q

Dyadic communication

A

Interpersonal communication with only two people

55
Q

Self disclosure

A

Revealing something personal about yourself to another person

56
Q

Empathetic listener

A

A person who listens from the persons point of view

57
Q

Pygmalion Effect

A

The tendency to communicate and behave as we think others expect

58
Q

Johari window

A

A model for self disclosure; a communication model that describes the relationship between self awareness and self disclosure

59
Q

Trust

A

The confidence we place in an individual who is willing to accept us, understand us, and be honest with us

60
Q

Tolerance

A

The recognition and respect of other’s beliefs and practices; open minded

61
Q

Six Facets if the self

A
  1. Logical self
  2. Emotional self
  3. Ethical self
  4. Physical self
  5. Sexual self
  6. Social Self
62
Q

Interpersonal communication

A

Two categories
1. Casual: unplanned communication
2. Intentional: planned/purposeful communication

Speech Communication (4 decks)

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