Therapeutic communication

Question 1

What are the therapeutic comm techniques

Answer 1

using silence
accepting
giving recognition - indicating aweareness
offering self
giving broad openings - allowing the client to pick the topic
offering general leads - encourgaes the client to continue
placing the event in time or sequence - clarifying
making observations - verbalizing what is perceived
encouraging description of perceptions - asking the client to
encouraging comparison - asking client to compare the experience to something
restating - lets them know it you understand or not
reflecting - directing the question or feeling back to the client
focusing - on a single word or idea
exploring - exploring a topic
seeking clarification
presenting reality - correcting misconceptions
voicing doubt
verbalizing what is being implied
formulating a plan of action

Question 2

What are some nontherapeutic communicaiton techniques

Answer 2

giving reassurance 
rejecting an idea or behavior
giving approval or disapproval 
agreeing or disagreeing 
giving advice 
probing - for answers they dont want to give
defending what has been criticised
asking why 
claiming there are higher powers 
interpreting - feelings or meanings 
introducing an unrelated topic