Therapeutic Communication Flashcards

1
Q

A useful technique that helps the nurse validate verbal and nonverbal communication to determine its accuracy

A

clarification

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2
Q

an interpersonal and/or mental struggle arising from opposing demands or impulses. Has the propensity to generate strong feelings, discord, and disagreement.

A

conflict

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3
Q

a therapeutic technique used to point out incongruence between what is said and one’s behavior

A

confrontation

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4
Q

making facts or information available when an individual requests them.

A

imparting information

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5
Q

a mutually comfortable relationship based on respect, objectivity, trust, and safety. It facilitates communication and is the basis of therapeutic interactions

A

Rapport

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6
Q

A healing or curative nurse client interaction.

A

therapuetic communication

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7
Q

Individuals or organizations with a vested interest in health care issues and policies such as communities, higher learning and teaching institutions, government officials, advocacy groups, and financial supporters.

A

Stakeholders

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8
Q

meet personal needs and maintain personal rights and respect for self and others.

A

assertiveness

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