Therapeutic Communication Flashcards
A useful technique that helps the nurse validate verbal and nonverbal communication to determine its accuracy
clarification
an interpersonal and/or mental struggle arising from opposing demands or impulses. Has the propensity to generate strong feelings, discord, and disagreement.
conflict
a therapeutic technique used to point out incongruence between what is said and one’s behavior
confrontation
making facts or information available when an individual requests them.
imparting information
a mutually comfortable relationship based on respect, objectivity, trust, and safety. It facilitates communication and is the basis of therapeutic interactions
Rapport
A healing or curative nurse client interaction.
therapuetic communication
Individuals or organizations with a vested interest in health care issues and policies such as communities, higher learning and teaching institutions, government officials, advocacy groups, and financial supporters.
Stakeholders
meet personal needs and maintain personal rights and respect for self and others.
assertiveness