Theme: Change

Question 1

The purpose of the change theme is to…

Answer 1

identify, assess and control any potential and approved changes to the product baseline

Question 2

Baseline is defined as…

Answer 2

a reference level against which an entity is monitored and controlled

Question 3

Issue

Answer 3

Anything happening during the project, which, unless resolved, will result in a change to a baseline product, plan or performance target (time, cost, scope, quality, risk and benefits)

Question 4

Types of issues

Answer 4

Request for change, off-specification, problem or conecrn

Question 5

Off-specification

Answer 5

A missing product or a product not meeting its specification

Question 6

Document: Change control approach

- What does it include?

Answer 6

Includes procedures for:

• Change control
• Issue management
• Records
• Timing of activities
• Assessment scales

Question 7

Document: Product status account

- what does it include?

Answer 7

State of all products with defined limits

Question 8

Document: Daily log

- what does it include?

Answer 8

• Records problems/concerns
• Possible required actions
• Significant events

Question 9

Document: Issue report

- what does it include?

Answer 9

• Description
• Impact assessment
• Recommendation for a request for change, off-specification or problem/concern

Question 10

Document: Issue register

- what does it include?

Answer 10

All issues from issue reports

Question 11

Change control procedure

Answer 11

1. Capture (issue report -> issue register)
2. Assess - impact analysis on:
   - project performance targets
   - project business case
   - project risk profile
3. Propose:
   - > suggested action: effects on time, costs, risks
4. Decide: most appropriate course of action
5. Implement: amend plans/work packages; create exception plan

Question 12

Change theme - minimum requirements (rules)

Answer 12

P2 project must:

1. Define its change approach covering
   - how issues are identified and managed
   - assessing whether issues have a material impact on the project’s business justification
   - the roles and responsibilities for change control
2. Define how the product baselines are created, maintained and controlled
3. Maintain some form of issue register
4. Ensure the issues are captured, examined, managed and reviewed
5. Use lessons to inform issue identification and management

Question 13

Change theme - minimum requirements (products)

Answer 13

Issue register

Change control approach

Question 14

Responsibilities

Answer 14

Corporate / programme management:
- Strategy for change control, issue resolution, configuration management

Senior user
- raises issues, ensures decisions focus on expected benefits, request for advice

Senior supplier
- raises issues, ensures decisions focus on integrity of complete solution, request for advice

Executive
- determines change authority and change budget, severity ratings for issues, priority ratings for RFC and off-specification

PM:
- raises issues to project board, manages issue/change control procedure

Team manager:
- raises issues

Project Assurance:
- advice examining and resolving issues

Project Support
- admin of procedures, maintain configuration item recorded, product status accounts