Theme 2 Flashcards

1
Q

Advantages of job production

A

Each piece is made to the customers exact requirements

High job satisfaction for workers

Goods are high quality

Flexible designs and can be changed

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2
Q

Disadvantages of job production

A

Products are expensive

Production is time consuming

The advantages of economies of scale are lost

Staff wages high as they are skilled

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3
Q

Batch production?

A

Where groups of items are made together in a batch. Most items go through this process e.g. Clothes manufactures

All items in the batch are the same as production is speeded up. Reduces labour costs, making item less expensive for customers

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4
Q

Advantages of batch production

A

Labour costs reduced so final price is lower

Machinery can be used

Production is faster

Takes advantage of economies of scale

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5
Q

Disadvantages of Batch production

A

Work is repetitive, staff may become demotivated, slowing production

Large storage space and large stock of raw materials needed.

Machinery may be expensive

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6
Q

Flow production

A

Where identical, standardised items are produced on an assembly line
A capital intensive process.
Mass markets use it
Employees only required to perform repetitive tasks so they’re usually semi skilled

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7
Q

Advantages of flow production

A

Final product is cheap

Large quantities can be manufactured

Low labour costs as machinery can be used

Standardised quality

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8
Q

Disadvantages of flow production

A

Repetitive, low motivation

Large investment in buildings and machinery

Increased risk of accidents

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9
Q

Cell production

A

Cell production has the flow production line split into a number of self- contained units
Each term or cell is responsible for a significant part of the finished article
Highly skilled team members in a number of roles, enhancing job rotation

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10
Q

Advantages of cell production

A

Improved job satisfaction and motivation

Multi skilled workers enhances job rotation

Improved quality as a group of workers take responsibility

Factory spaced used efficiently

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11
Q

Disadvantages of cell production

A

Output may not be high

Different ‘cells’ may work at different speeds

Heavy investment in machinery and equipment may be needed

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12
Q

Economies of scale?

A

Arise when unit costs fall as output increases

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13
Q

Diseconomies of scale

A

Unit costs start to rise as output decreases

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14
Q

Capacity utilisation?

A

The proportion of a business’s capacity that is actually being used over a specific period

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15
Q

Capacity

A

The capacity of a business is a measure of how much output it can achieve in a given period.

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16
Q

Changes in capacity

A

Maintenance of equipment can reduce capacity. Working more shifts, capacity can be increased

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17
Q

Seasonal change

A

Chocolate factories need capacity to make Easter eggs in November/December before shipping them our for March

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18
Q

Capacity utilisation formula

A

Actual level of output/ maximum possible output X 100

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19
Q

Job production

A

Where items are made individually and each item is finished before the next one is started. Example would be designer dresses
Usually unique items of a small scale

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20
Q

Capacity utilisation benefits

A

Useful measure of productive efficiency since it measures whether there are idle resources in the business

Average production costs tend to fall as output rises- so higher utilisation can reduce unit costs, making a business more competitive

Businesses aim to produce as close to 100% capacity as possible in order to reduce unit costs

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21
Q

When is a high level of capacity utilisation required

A

If a business had a high break- even output due to significant fixed costs of production

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22
Q

Why might businesses operate below 100%?

A
Lower than expected market design ( e.g. Changes in consumer tastes)
Loss of market share( competitors)
Seasonal variations
Recent increase in capacity
Maintenance programmes
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23
Q

Dangers of operating at low capacity utilisation

A

High unit costs- impacts competition
Less likely to reach break-even output
Capital tied up in under-utiIised assets

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24
Q

Can a business operate over 100% capacity ?

A

Possible In short term
Increase workforce hours
Reduce time spent maintaining products

25
Q

Disadvantages of operating above 100%

A

High unit costs
Negative effect on quality as product is rushed
Employees suffer extra workload
Loss of sales as less able to meet changes In demand

26
Q

Stock ?

A

Stocks represent the raw materials, work-in progress and finished goods held by a firm to enable production and meet customer demand

27
Q

Why is stock control used

A

To maintain stock levels so that the total costs of holding stock are minimised

28
Q

Lead time

A

Time taken for stock to be renewed after it is reordered

29
Q

Advantages of low stock levels

A

Lower costs ( rent, raw materials etc)
Lower risk of stock obsolescence
Less capital tied up in Working capital- can be used elsewhere in the business

30
Q

Advantages of high stock level

A

Higher levels of output as production is fully supplied

Able to respond to changes in demand

31
Q

JIT stock control?

A

Method of stock control where stocks required for production arrive just as they are needed.

Lean capital- minimal capital tied up in the stocks

32
Q

Advantages of JIT

A

No need for buffer stocks

Stock holding costs are minimised

33
Q

Lean production?

A

Aims to produce more using less, by eliminating all forms of waste.

Creates higher level of productivity
Requires less stock
Creates marketing advantages

34
Q

Waste minimisation ?

A

No obsolete stock, lol

35
Q

Quality ?

A

A product or service is of good quality if it meets the needs and expectations of the customer

36
Q

Customer service ?

A

If quality is high then it will meet customer needs and improve customer service. If below standard them the customer will not buy it

37
Q

Competitiveness ?

A

If competition is high, the business needs high quality products or services to compete against them

38
Q

What to do about the rest of quality ?

A

Use the mind map sheets!!!!!!!!!

39
Q

Quality control?

A

A process through which a business seeks to ensure that product quality is maintained or improved and manufacturing errors are reduced or eliminated

40
Q

Main points I operations when inspection is used in quality control?

A

Raw materials received prior to entering

Whilst products are going through the production process

When products are finished-takes place before products are dispatched to customers

41
Q

Advantages of quality control

A

It is needed to assure product quality is up to standard and meets customer needs.

42
Q

Disadvantages of quality control

A

It can be time consuming as every product has to be checked

It can be expensive

43
Q

What happens if a product is faulty?

A

If one product is faulty, inspectors will check others from the batch and if they are faulty they may scrap the whole batch. This would be a huge waste of production time and cost, causing products not to meet deadlines.

44
Q

What might workers do in staff checks ?

A

They may only produce products that are ‘ good enough’ to pass the checks. Therefore the products will not be as of as high a quality

45
Q

Quality assurance?

A

Is a system that assures customers that detailed systems are in place to govern quality at every stage in production

46
Q

Quality assurances stages

A

Starts with a quality checking process for new raw materials, companies then out in place a documents quality assurance system, operating through the company, involving suppliers and subcontractors

47
Q

Advantages of quality assurance

A

Makes sure the company has a quality system for every stage in the production process

Customers like the reassurance of keeping records about the quality in each stage, therefore might pay more for the higher quality products

48
Q

Disadvantages of quality assurance

A

Does not promise a high quality product, only a high quality, reliable process which may only produce ‘OK ‘ products.

May encourage complacency, it suggests quality is sorted, whereas customers require quality to move ahead in improvement

49
Q

Total quality management ?

A

A structures approach to organisational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback

It requires commitment from the whole organisation

50
Q

Advantages of TQM

A

Should become deeply rooted into the companies culture.

Once all staff think about quality, it should show through from design to manufacture and after-sales service

51
Q

Disadvantages of TQM

A

Especially at first, staff sceptical of management initiatives and may believe it lacks the clear structure of Quality assurance

Expensive method, would require extensive training amongst staff

52
Q

Continuous improvement (kaizen)?

A

An approach constantly introducing small changes in a business to improve efficiency.
It assumes employees are the best people to identify room for improvement, since they see the processes in action all the time

53
Q

2key elements of kaizen

A
  1. Most kaizen improvement are based around people and their ideas, rather than investment in new tech.
  2. Each change on its own may be of little importance. However, if hundreds of small changes are made, the cumulative effects can be substantial
54
Q

Labour intensive

A

A process or industry that requires a large amount of labour to produce its goods or services

Typically measured in proportion to the amount of capital to produce the goods/services.

The higher the proportion of labour costs required, the more labour intensive the business

55
Q

Advantages of labour intensive

A

Labour costs considered variable. This gives labour intensive industries an advantage in controlling expenses in market debentures by controlling the size of the employee base.

Flexible resource through multi-skilling

56
Q

Disadvantages of labour intensive

A

Limited economies of scale( you can’t pay workers less by hiring more).
High costs of labour recruitment and investment in training.
High levels of labour turnover

57
Q

Capital intensive

A

A business process or industry that requires large amounts of money and financial resources to produce a good or service.

Considered capital intensive based on the ratio of capital required to the amount of labour required.

58
Q

Advantages of capital intensive

A
There may be economies of scale
Cheaper in the long term
Better productivity
Better quality and speed
Lower labour costs
59
Q

Disadvantages of capital intensive

A

High barrier to entry
High investment
May generate resistance to change from labour force