The Working Mind for First Responders

Question 1

What are the three forms of stigma?

Answer 1

-Self stigma
-Public stigma
-Structural Stigma
(pg.4)

Question 2

What is people-first language and why does it matter?

Answer 2

It is the use of language that doesn’t stigmatize individuals or groups. It is particularly important within AHS, as our mission statement is to provide healthcare that is accessible for all Albertans.
(pg. 5)

Question 3

What are the four categories of the mental health continuum?

Answer 3

-Healthy (Green)
-Reacting (Yellow)
-Injured (Orange)
-Ill (Red)
(pg.6)

Question 4

What three types of stress can impact you and your coworkers?

Answer 4

-Personal
-Operational
-Organizational
(pg. 9)

Question 5

How does the inverted U graph apply to stress and performance?

Answer 5

There is a sweet spot for stress, in which you perform and grow optimally. Too little stress doesn’t lead to growth, but too much stress can lead to burnout.
(pg. 9)

Question 6

What are the Big 4 tools that can help with mental resiliency?

Answer 6

-Tactical Breathing
-Positive Self-Talk
-Mental Rehearsal
-Goal Setting
(pg. 10)

Question 7

What is mental health? How would you define it?

Answer 7

Mental health is a state of well-being in which every individual realises their own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to their community.
(slide 9 of powerpoint)

Question 8

How many Canadians will experience mental health problems by the age of 40?

Answer 8

50%
(slide 12 of powerpoint)

Question 9

What are the 4 risk factors that may lead towards mental illness?

Answer 9

-Historical
-Biological
-Psychological
-Social
(slide 16 of powerpoint)

Question 10

If you have recovered from mental illness, Where do you sit on the mental health continuum?

Answer 10

Healthy or Green
(slide 31 of powerpoint)

Question 11

What are the five areas which can be affected by your state of mental health?

Answer 11

-Mood
-Thinking and Attitude
-Behaviour and Performance
-Physical
-Substance Use and Addictive Behaviours
(slide 34 of powerpoint)

Question 12

What does ALBRA stand for and when does it apply?

Answer 12

ALBRA is a guide for how to act if you think someone is suicidal.

Ask
Listen
Believe
Reassure
Act

(slide 42 of powerpoint)

Question 13

Grief and fatigue are two of the four sources of stress. What are the other two?

Answer 13

Trauma and Moral Injury
(slide 57 of powerpoint)

Question 14

What physiological changes occur in your body when you are experiencing acute stress?

Answer 14

-Increased Heart Rate
-Increased Blood Pressure
-Breathing Quick and Shallow
-Sweating
-Blood diverted to muscles
-Pupils Dilate
-Digestion Stops
(slide 59 of powerpoint)

Question 15

What does it mean to be resilient?

Answer 15

Resilience is the process of adapting well in the face of adversity, trauma , tragedy, threats, or significant sources of stress. It means ‘bouncing back’ from difficult experiences and stressful situations.

(slide 62 of powerpoint)

Question 16

What is a SMART goal?

Answer 16

A SMART goal is a goal that is:

Specific
Measurable
Attainable
Relevant
Time-bound

(slide 75 of powerpoint)

Question 17

What is does AIR stand for an when is it applicable?

Answer 17

AIR gives leaders a framework for how to support their employees after a critical incident.

Acknowledge
Inform
Respond

(slide 99-101 of powerpoint)

Question 18

What is Empathy?

Answer 18

Empathy can be defined as a person’s ability to recognise and share the emotions of another person. It involves, first, seeing someone else’s perspective, and second, sharing their emotions, including any distress.
(slide 109 of powerpoint)