The TUI interview Flashcards
List the basic TUI competencies assessed
Drives results (Trusted)
Interacts effectively (Trusted)
Makes sound decisions (Trusted)
Focus on the customer (Trusted)
Builds relationships (Unique)
Develops oneself (Inspiring)
Fosters innovation (Inspiring)
Inspires others (Inspiring)
How can you demonstrate how you drive results?
Take responsibility for your actions so colleagues can rely on you.
Tell us about your passion to exceed goals and expectations, achieve results, meet deadlines, and make improvements.
How can you demonstrate how you interact effectively?
Be honest, open and transparent.
Tell us how you champion the importance of being open and honest, communicate clearly, sensitive to others’ needs, build rapport, trust and positive relationships.
How can you show that you make sound decisions?
Consider a broad range of factors when decision making.
How do you consider short and long term implications before deciding on the best course of action?
How can you show that you focus on the customer?
Do the right thing for our customers.
How do you commit to providing exceptional customer service, listen and seek to understand people, show empathy, emotions and concern.
How do you show that you know how to build relationships?
Treat people as individuals, value differences and play to other people’s strengths.
Tell us about how you establish connections, maintain rapport and strong relationships, and understand diverse perspectives and backgrounds.
How do you show that you know how to develop yourself?
Listen and continuously improve. Demonstrated by telling about how you believe in growth and lifelong learning, manage your time, stay organised, adapt, and reflect.
How can you demonstrate that you foster innovation?
Encourage new ideas to continuously improve. Demonstrated by telling us about how you generate creative ideas or approaches, and are open-minded and adapt to change.
