General Facts Flashcards

1
Q

About TUI UK
B.S.F

A

British arm of TUI Group

Scheduled and charter flights from the UK and Ireland to destinations in Europe, Africa, Asia, and North America.

First UK airline to take delivery of 787

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2
Q

Useful phrases

S.M.A.C.C.T.U.W.

A

Smile givers

Make holiday dreams come true; you could be a part of this.

Adventure seekers (link to feelings onboard TUI flights; crew always seemed just as excited as me, the passenger, to travel on an aircraft somewhere new; refreshing).

Can-do attitude

Creating smiles every day

Tackle each day together

UK’s leading travel brand

We want to be the best-loved holiday company, for customers and colleagues.

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3
Q

About TUI Group
L.O.H.S.I.T.G.S.V

A

Leading global tourism group

Operates worldwide

HQ in Germany

Shares listed on FTSE250, German stock exchanges

Increasingly focusing on expansion of digital platforms

Transforming into digital company, to drive customer experience further. Helps maintain TUI’s trusted values by allowing the company to improve communications with customers, and their booking experience, for example with the TUI app.

Global responsibility for sustainable economic, ecological and social action.

Strong focus on quality & differentiation.

Vertically integrated. This means TUI have ownership and control over various stages of service. Good position to reduce costs.

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