The Resolution System Flashcards
1
Q
Informal Resolution
A
Timeliest method for resolving conflict; dealt with at the lowest appropriate level
2
Q
What are two methods of informal resolution?
A
Direct: in person by approaching the alleged offenders involved, in writing, informal third-party
Training: request training or resource materials for presentation to the workplace
3
Q
Formal Resolution
A
File a formal complaint
4
Q
Other resolution options
A
Inspector General or Legal Attorney; Communication with elected officials
