The Market Again Flashcards

1
Q

Niche Marketing

A

Where a business targets a smaller segment of a larger market, where customers have specific needs and wants

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2
Q

Mass marketing

A

Where a business sells into the largest part of the market, where there are many similar products offered by competitors

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3
Q

Key Features of a Mass Market

A

Customers form the majority in the market
• Customer needs and wants are more “general” & less “specific”
• Associated with higher production output and capacity + potential for economies of scale
• Success usually associated with low-cost (highly efficient) operation or market leading brands

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4
Q

The Aim of Mass Marketing

A
  • Create products with universal appeal
  • Aim for leadership of the largest market segment
  • Build strong brands that are associated with the underlying product
  • Exploit economies of scale to earn high profits
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5
Q

Benefits of Successful Mass Marketing

A

Widest potential customer base
Lower risk - resources focused on one large market Low unit costs from economies of scale
Market research costs relatively low

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6
Q

Targeting a niche market segment advantages

A

Less competition - a “big fish in a small pond”.
Clear focus - target particular customers.
Builds up specialist skill and knowledge.
Can often charge a higher price Profit margins often higher Customers tend to be more loyal.

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7
Q

Disadvantages of targeting a niche market

A

Lack of economies of scale
Risk of over dependence on a single product or market
Likely to attract competition if successful
Vulnerable to market changes – all “eggs in one basket”

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8
Q

Market Size

A

Indicates the potential sales for a firm (the “size of the prize”)
• Usually measured in terms of both volume (units) and value (sales)
• Size of individual segments within the overall market can also be measured.

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9
Q

Market Growth

A
  • A key indicator for existing and potential market entrants

* Growth rate can be calculated using either value (e.g. market sales) or volume (units sold)

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10
Q

Market share

A
  • Explains how the overall market is split between the existing competitors
  • Tends to be calculated based on market value, but volume can also be used
  • Good indicator of competitive advantage
  • Key is to look for significant +/- changes
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11
Q

Dynamic Markets

A

All markets are dynamic – they all change!
• But the pace and nature of change varies considerably by market
• Key sources of change:
– Customer tastes and preferences
– Impact of technology on what customers buy and how they buy
– Impact of new market entrants

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12
Q

Some Examples of Highly Dynamic Markets

A
Film Industry
• Disrupted by online streaming
• E.g. Netflix
Taxi Services
• Disrupted by mobile apps
• E.g. Uber
Camera Market
• Disrupted by sophisticated smartphones
• E.g. Go Pro, iPhone
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13
Q

Dynamic Markets – the Role of Innovation

A

Innovation is about putting a new idea or approach into action. Innovation is commonly described as ‘the commercially successful exploitation of ideas’

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14
Q

Product innovation

A

– Launching new or improved products (or services) on to the market

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15
Q

Process innovation

A

– Finding better or more efficient ways of producing existing products, or delivering existing services

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16
Q

Benefits of Product Innovation

A
  • ‘First mover advantage’ – which can include some of the following;
  • Higher prices and profitability
  • Addedvalue
  • Opportunitytobuildearlycustomer loyalty
  • Enhanced reputation as an innovative company
  • Public Relations – e.g. news coverage
  • Increased market share
17
Q

Benefits of Process Innovation

A
  • Reduced costs
  • Improved quality
  • More responsive customer service
  • Greater flexibility
  • Higher profits
18
Q

Many Ways Competition Affects the Market- Battle for Market Share

A
  • A constant battle to gain or protect share

* Threat of new market entrants always there

19
Q

Many Ways Competition Affects the Market- Pricing

A
  • Price wars a regular feature of intense competition

* Stronger competitors often set the market price

20
Q

Many Ways Competition Affects the Market- Battle for Competitive Advantage

A
  • Product differentiation is a key part of competition

* Can advantages be sustained?

21
Q

Competitive Advantage

A
  • The ability of a business to add more value for its customers than its rivals and attain a position of relative advantage
  • A situation where a business has an advantage over its competitors by being able to offer better value, quality and/or service
22
Q

RISK

A

The possibility that things will go wrong
Risk can be assessed managed – e.g. through contingency planning. Examples
Risk in making business investments
Managed through investment appraisal
Risk of a product breaching health & safety regulations

23
Q

Uncertainty

A

The unpredictable and uncontrollable events that affect business. E.g. Uncertainty about the sales success for a new product launch Unpredictable effects of launching a price war against the competition