1.4.2 Recruitment, Selection, Training Flashcards

1
Q

Advantages of internal recruitment

A

Quicker and cheaper than external recruitment, Chance of promotion may help boost morale within a business that frequently recruits internally, The skills and attitudes of internal candidates will already be known by the business

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2
Q

Disadvantages of internal recruitment

A

Limits the number of potential
applicants, Fails to bring in new ideas from outside the business, creates a vacancy elsewhere in the business that will still need to be filled externally. Cause resentment between applicants. Culture clash

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3
Q

Selection methods

A

Interviews, testing and profiling, assessment centres

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4
Q

Induction training

A
the
term that specifically
describes initial training
when an employee begins
a job that is designed to
familiarise them with the
workplace and the business.
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5
Q

Benefits of training for a business

A

Higher skill levels can boost
productivity and innovation, A wider range of skills can enhance the business’s flexibility, Motivates staff who feel they have been invested in by the business

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6
Q

Costa of training for a business

A
Providing training can carry a
large financial cost,
While training is being provided,
the normal operations of the
business can be disrupted
Better-trained staff are more
attractive to other businesses
which may try to poach them
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7
Q

On-the-job training advantages

A

It can be tailored to the needs of the business, such as using the specific machinery that the business uses. It is a relatively cheap form of training as there are no travel costs and training is done by another employee, not as expensive external trainer. Easy to organise and can be completed at short notice

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8
Q

On-the-job training disadvantages

A

As the training is usually provided by other employees, it may mean that more people are unavailable to work, lowering productivity levels. It is unlikely to bring new ideas and skills into the business. The employee providing the training may be ineffective

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9
Q

Person specification

A

A person profile which is drawn by the business, setting out the qualifications, skills, experiences and personal attribute. This is a vital tool to assess suitability.

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10
Q

Recruitment and selection process

A
  1. Identify vacancy in the business
  2. Put out a JOB DESCRIPTION
  3. Put out a PERSON SPECIFICATION
  4. Advertise vacancy
  5. Receive applications
  6. Short list and reference applicants.
  7. Assess the candidates
  8. Offer the position to the right candidate
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11
Q

Off-the-job training advantages

A

Off-the-job training can bring new ideas into a business, As off-the-job training is expensive, employees who receive it may feel more valued by the company and therefore more motivated and loyal, The trainer is more likely to provide high quality training, as they will be a skilled expert in this specific area

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12
Q

Off-the-job training disadvantages

A

It can be expensive, Training might not be tailored to the business and the employee is spending time away from the workplace to complete the training, Lost productivity whilst the trainee is away from their role

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13
Q

On-the-job training advantages 2

A

It is a relatively cheap form of training as there are no travel costs and training is done by another employee, not as expensive external trainer. It can be tailored to the needs of the business, such as using the specific machinery that the business uses, Easy to organise and can be completed at short notice

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14
Q

On-the-job training disadvantages 2

A

As the training is usually provided by other employees, it may mean that more people are unavailable to work, lowering productivity levels , It is unlikely to bring new ideas and skills into the business, The employee providing the training may be ineffective e.g. passing on errors

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15
Q

On-the-job training definition

A

training that happens in the workplace. Employees learn from more experienced colleagues. Different methods of on-the-job training include demonstrations, coaching, mentoring, job shadowing and job rotation.

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16
Q

Job shadowing

A

where an employee follows another employee around to gain an understanding of how they fulfil their role. This may take place for a new employee, or when someone is taking on a different role in the business.

17
Q

Job rotation

A

where an employee switches roles to complete a range of different duties around a business, with the aim of gaining additional skills and knowledge.

18
Q

Off-the-job training definition

A

a more formal type of training that happens away from the employee’s normal job role. This can include off-site training, computer-based training, sandwich courses and use of outside trainers. It can be for as little as a few hours or can be done on a part-time basis for a number of years.

19
Q

Situations when training is needed

A

These include an induction, retraining, new technology, new health and safety requirements and creating opportunities for employees.

20
Q

Businesses train their employees for a number of reasons, but two of the most important are

A

motivation and retention.

21
Q

Training definition

A

Training is the process in which employees are provided with additional skills, knowledge and qualifications

22
Q

Effective training has a number of advantages for both employees and businesses.

A

Improved worker morale (is likely to improve productivity and profitability for the business), mproved products and services, Improved customer satisfaction - can lead to less complaints and a better reputation for a business. Ultimately, this will mean more profits and lower costs for businesses. Reduced waste Reduced costs - highly trained employees are more efficient and less likely to leave. Competitive advantage - more knowledgeable employees, along with better quality products and services is likely to provide a business with a competitive advantage