the manager Flashcards
perform the main managerial functions in the organization and assume different roles in the performance of their duties
managers
main management functions
planning
organizing
leading
controlling
planning
mangers identify and select the company’s goals and determine the corresponding courses of action in order to achieve them
organizing
structuring the business organization in such a way that employees are grouped together to perform jobs or tasks
leading
managers help the company achieve its objectives by motivating their subordinates to perform the tasks assigned to them
controlling
requires mangers to identify nay deviations from the strategies and methods used in attaining the company’s objectives
levels of management
top level management
middle level management
low level management
top level management
This level is also called “senior management” or “upper management”
top level management dscrpton
These managers must have extensive knowledge in the management and must be multi-skilled and analytical
middle level management
are assigned to supervise specific units or departments within the company, and are highly-specialized in managing the tasks and operations of their assigned units
low level management
also called “frontline managers” or “supervisors”
3 interpersonal management roles
figurehead
leader
liaison
figurehead
the manager performs social, inspirational, legal and ceremonial duties
leader
manager-subordinate relationship and managerial power
liaison
the manager is an information and communication center
3 informational management roles
monitor
disseminator
spokesperson
monitor
the manager seeks and receives from various sources to evaluate the organization’s performance, well-being, and situation
disseminator
the manger communicates external information to the organization and facilitates information exchange between subordinates
spokesperson
the manager relays information to other groups and entities outside of the company
4 decisional management roles
entrepreneur
disturbance handler
resource allocator
negotiator
3 management skills
conceptual skills
human skills
technical skills
conceptual skills
refer to the manager’s ability to analyze a particular situation, identify new opportunities and resources, and decide on the best strategies and course of action
human skills
include the manager’s capacity to motivate, lead, and control the behavior of his or her subordinates
technical skills
are the specific competencies that a manager should have in relation to the type of task assigned to him or her
