the manager Flashcards

1
Q

perform the main managerial functions in the organization and assume different roles in the performance of their duties

A

managers

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2
Q

main management functions

A

planning
organizing
leading
controlling

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3
Q

planning

A

mangers identify and select the company’s goals and determine the corresponding courses of action in order to achieve them

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4
Q

organizing

A

structuring the business organization in such a way that employees are grouped together to perform jobs or tasks

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5
Q

leading

A

managers help the company achieve its objectives by motivating their subordinates to perform the tasks assigned to them

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5
Q

controlling

A

requires mangers to identify nay deviations from the strategies and methods used in attaining the company’s objectives

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6
Q

levels of management

A

top level management
middle level management
low level management

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7
Q

top level management

A

This level is also called “senior management” or “upper management”

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8
Q

top level management dscrpton

A

These managers must have extensive knowledge in the management and must be multi-skilled and analytical

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9
Q

middle level management

A

are assigned to supervise specific units or departments within the company, and are highly-specialized in managing the tasks and operations of their assigned units

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10
Q

low level management

A

also called “frontline managers” or “supervisors”

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11
Q

3 interpersonal management roles

A

figurehead
leader
liaison

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12
Q

figurehead

A

the manager performs social, inspirational, legal and ceremonial duties

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13
Q

leader

A

manager-subordinate relationship and managerial power

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14
Q

liaison

A

the manager is an information and communication center

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15
Q

3 informational management roles

A

monitor
disseminator
spokesperson

16
Q

monitor

A

the manager seeks and receives from various sources to evaluate the organization’s performance, well-being, and situation

17
Q

disseminator

A

the manger communicates external information to the organization and facilitates information exchange between subordinates

18
Q

spokesperson

A

the manager relays information to other groups and entities outside of the company

19
Q

4 decisional management roles

A

entrepreneur
disturbance handler
resource allocator
negotiator

20
Q

3 management skills

A

conceptual skills
human skills
technical skills

21
Q

conceptual skills

A

refer to the manager’s ability to analyze a particular situation, identify new opportunities and resources, and decide on the best strategies and course of action

22
Q

human skills

A

include the manager’s capacity to motivate, lead, and control the behavior of his or her subordinates

23
Q

technical skills

A

are the specific competencies that a manager should have in relation to the type of task assigned to him or her