the evolution of management theories Flashcards

1
Q

the emergence of capitalism during the 17th century inspired entrepreneurs to establish guiding principles and develop means to ensure the success of any business venture

A

management theory

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2
Q

studies the application of scientific methods and principles for the purpose of redesigning the work process to increase efficiency

A

scientific management theory

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3
Q

an american engineer was the first to advocate scientific management, pioneered several innovations during his tenure as a foreman at midvale steel company Philadelphia

A

frederick w. taylor

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4
Q

four principles of scientific management

A

science, not rule of thumb
harmony, not discord
cooperation, not individualism
development of each and every person to his/her greatest efficiency

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5
Q

taylor’s work combined with the research of frank and Lillian gilbreth led to

A

the development of time and motion study

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6
Q

father of scientific management

A

frederick w. taylor

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7
Q

focuses on the overall management of an organization, emphasizing the role of managers as administrators of the organization

A

administrative management theory

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8
Q

introduced in the early 20th century, french industrialist

A

henry fayol

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9
Q

five functions and fourteen principles of management

A

planning
organizing
communicating
coordinating
controlling

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10
Q

german sociologist, contributed to the development of administrative management

A

max weber

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11
Q

wrote the dynamic organization, which emphasizes the ever-changing situations that manager have to deal with

A

follet

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12
Q

focuses on the social element in the workplace and considers the influence of interpersonal relationships, social conditioning and group norms in determining the performance of workers.

A

human relations theory

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13
Q

foundations of the human relations movement were established in the 1920s with he pioneering studies of Elton Mayo

A

australian psychologist

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14
Q

another contributer of human relations theory

A

abraham maslow

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15
Q

maslow hierarchy

A

where people try to satisfy their lower-level or basic needs first, such as food, clothing, and shelter, and then progress upward to the higher-level needs such as self-esteem and self-actualization.

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16
Q

maslow hierarchy

A

phsycological - safety - love/belonging - esteem - self actualization

17
Q

uses quantitative approaches such as statistical analyses and computer simulations to arrive at a management decision.

A

quantitative management

18
Q

2 main branches of quantitative management

A

management science
operations management

19
Q

uses mathematical in problem solving and decision making

A

management science

20
Q

seeks to apply ideas and models from management science to the actual workplace in dealing with managerial situations

A

operation management

21
Q

gathers past, present, and projected data from external and internal sources and transforms them into usable information which managers use to select the best alternatives and make decisions easily

A

management information system

22
Q

explains how interrelated parts operate together to achieve a common purpose

A

systems theory

23
Q

four elements in system theory

A

inputs
information process
outputs
feedback

24
Q

analyzes an organization according to the degree to which it is opened or closed

A

contemporary system theory

25
Q

organization that interacts closely with its environment and is fully aware of what is going on in the environment as well as the changes it experiences

A

open system

26
Q

does not interact with its environment and pays little attention to changes in surroundings

A

closed system

27
Q

founder of the contingency theory

A

fred fiedler

28
Q

argues that universal theories cannot be applied to organizations because each organization has unique characteristics and is confronted by varied problems or challenges

A

contingency theory

29
Q

no errors or defect in production, ensures quality product and service that results high customer satisfaction

A

quality management theory

30
Q

kaizen

A

change for the better

31
Q

kai

A

change

32
Q

zen

A

good