the evolution of management theories Flashcards

1
Q

the emergence of capitalism during the 17th century inspired entrepreneurs to establish guiding principles and develop means to ensure the success of any business venture

A

management theory

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2
Q

studies the application of scientific methods and principles for the purpose of redesigning the work process to increase efficiency

A

scientific management theory

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3
Q

an american engineer was the first to advocate scientific management, pioneered several innovations during his tenure as a foreman at midvale steel company Philadelphia

A

frederick w. taylor

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4
Q

four principles of scientific management

A

science, not rule of thumb
harmony, not discord
cooperation, not individualism
development of each and every person to his/her greatest efficiency

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5
Q

taylor’s work combined with the research of frank and Lillian gilbreth led to

A

the development of time and motion study

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6
Q

father of scientific management

A

frederick w. taylor

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7
Q

focuses on the overall management of an organization, emphasizing the role of managers as administrators of the organization

A

administrative management theory

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8
Q

introduced in the early 20th century, french industrialist

A

henry fayol

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9
Q

five functions and fourteen principles of management

A

planning
organizing
communicating
coordinating
controlling

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10
Q

german sociologist, contributed to the development of administrative management

A

max weber

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11
Q

wrote the dynamic organization, which emphasizes the ever-changing situations that manager have to deal with

A

follet

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12
Q

focuses on the social element in the workplace and considers the influence of interpersonal relationships, social conditioning and group norms in determining the performance of workers.

A

human relations theory

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13
Q

foundations of the human relations movement were established in the 1920s with he pioneering studies of Elton Mayo

A

australian psychologist

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14
Q

another contributer of human relations theory

A

abraham maslow

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15
Q

maslow hierarchy

A

where people try to satisfy their lower-level or basic needs first, such as food, clothing, and shelter, and then progress upward to the higher-level needs such as self-esteem and self-actualization.

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16
Q

maslow hierarchy

A

phsycological - safety - love/belonging - esteem - self actualization

17
Q

uses quantitative approaches such as statistical analyses and computer simulations to arrive at a management decision.

A

quantitative management

18
Q

2 main branches of quantitative management

A

management science
operations management

19
Q

uses mathematical in problem solving and decision making

A

management science

20
Q

seeks to apply ideas and models from management science to the actual workplace in dealing with managerial situations

A

operation management

21
Q

gathers past, present, and projected data from external and internal sources and transforms them into usable information which managers use to select the best alternatives and make decisions easily

A

management information system

22
Q

explains how interrelated parts operate together to achieve a common purpose

A

systems theory

23
Q

four elements in system theory

A

inputs
information process
outputs
feedback

24
Q

analyzes an organization according to the degree to which it is opened or closed

A

contemporary system theory

25
organization that interacts closely with its environment and is fully aware of what is going on in the environment as well as the changes it experiences
open system
26
does not interact with its environment and pays little attention to changes in surroundings
closed system
27
founder of the contingency theory
fred fiedler
28
argues that universal theories cannot be applied to organizations because each organization has unique characteristics and is confronted by varied problems or challenges
contingency theory
29
no errors or defect in production, ensures quality product and service that results high customer satisfaction
quality management theory
30
kaizen
change for the better
31
kai
change
32
zen
good