The Digital Consumer Flashcards

1
Q

Which types of brand messages appeal to people the most at the moment?

A
  1. Humorous - 57%
  2. Motivational - 47%
  3. Educational - 34.5%
  4. Thought Provoking - 34%
  5. Reassuring - 34%
  6. Inclusive - 18%
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2
Q

What is digital identity?

A

The way we represent ourselves via text, images, sounds and video to others who access the web.

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3
Q

How are our lives reflected online?

A
  1. Social Touchpoints
  2. Social Footprints
  3. Lifestreams
  4. Your Social Brand
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4
Q

What are Social Touchpoints?

A

Increased links between lived lives and digital.

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5
Q

What is a Social Footprint?

A

The mark made when you occupy a digital space.

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6
Q

What are Lifestreams?

A

Time ordered streams of entries and posts.

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7
Q

What’s included in Lifestreaming?

A
  1. Transparency and Authenticity
  2. Data Mining
  3. Social Integration
  4. Monetisation
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8
Q

Why are consumers drawn to social media activities?

A
  1. Affinity Impulse
  2. Prurient Impulse
  3. Contact Comfort
  4. Immediacy Impulse
  5. Altruistic Impulse
  6. Validation Impulse
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9
Q

Which bases of segmentation are relevant to target wired consumers?

A
  1. Geographic
  2. Demographic
  3. Psychographic
  4. Benefit
  5. Behavioural
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10
Q

What is Social Technographic Segmentation?

A
  1. Creators
  2. Conversationalists
  3. Critics
  4. Collectors
  5. Joineers
  6. Spectators
  7. Inactives
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