The Consumer| Needs & Wants

Question 1

What is a Consumer?

Answer 1

A consumer is a person that pays for good and services for personal use, uses the items and reviews the product or service.

A consumer is the end user.

Question 2

Describe needs and give three examples of them.

Answer 2

NEEDS = Something you need to survive.
eg. : Food, shelter & water

Question 3

Describe wants and give three examples of them.

Answer 3

WANTS = A desire to obtain something
eg. : A new phone, car or tv.

Question 4

What is Maslows Hierarchy of needs?

Answer 4

It is a system where people or things are arranged above each other according to status or importance.

Question 5

Name the 5 MHN (top to bottom).

Answer 5

1. Self-actualization
2. Esteem
3. Love and belonging
4. Safety Needs
5. Physiological needs.

Question 6

What is the Bill of Rights?

Answer 6

Is the document of the South African community that sets out the basic rights of each person, as well as the rights of a consumer when purchasing goods.

Question 7

Name 5 rights from the BR.

Answer 7

1. The right to be heard
2. The right to be informed
3. The right to safety
4. The right to choose
5. The right to Consumer Education

Question 8

What are your responsibilities as a consumer?

Answer 8

• To follow rules and regulations
• To be honest
• To be well informed