The concept of business change Flashcards

1
Q

Change

A

any alterations in the internal and external enviornment

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2
Q

Business change

A

the adoption of the new idea or behaviour by a business

  • sucessful managers are those who anticipate and adjust to changing circumstances rather than getting swept along or worse get caught unprepared
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3
Q

Proactive Change

A

initiating change rather than reacting to it

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4
Q

Stages / characteristics of Poractive

A

1.Constantly observing business performances to identify problems before they occur

  1. Forcasting likely events and trends in the market rather than waiting for them to occur

3.Regularly consulting with customers, employees and professional analysts to identify opportunities to maek the business more effiecint and effective.

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5
Q

Reactive Change

A

waiting for a change to occur and respond to it

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6
Q

Stages / characteristics of Reactive

A
  1. observing competitors and copying their processes products ad strategies

2.dealing with a crisis and then creating policies to try and stop crisis from happening again

3.waiting for customers and employees to demand and then repsond to these demands

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7
Q

Factors to consider

A

-Onstrcurive change occurs at a pace that allows business to absorb and integrate them into their operations.
-Changes need to be evaluated thoroughly to asses their overall imapct
-Poorly made changes normally result in employees resistance, tension, anxiety ect…

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