TEST: Basic Knowledge

Question 1

A drink order should be obtained within ______ minutes of greeting your table.

Answer 1

2 minutes

Question 2

You have ____ minutes to deliver non-specialty drinks and ____ minutes to deliver wine, beer, and specialty drinks.

Answer 2

4 and 5

Question 3

List the ticket times for each course in the meal:

Appetizer:

Entree:

Dessert:

Answer 3

Appetizer: 10 minutes

Entree: 20 minutes

Dessert: 10 minutes

Question 4

When is complimentary bread brought to the table? How much?

Answer 4

After taking the Appetizer order.

One slice per guest, plus one.

Question 5

When replenishing beverages, the glass should be ____ empty when it’s refreshed.

Answer 5

2/3

Question 6

Write the percentage of each discount we accept in both locations:

Cast Member:
Disney Vacation Club:
Annual Passholder:
Tables in Wonderland:
Club 33:

Answer 6

Tiffins:

Cast Member: 20%
Disney Vacation Club: 10%
Annual Passholder: 10%
Tables in Wonderland: 20%
Club 33: 10%

Nomad Lounge:

Cast Member: 20%
Disney Vacation Club: 0%
Annual Passholder: 0%
Tables in Wonderland: 20%
Club 33: 0%

Question 7

What is the maximum number of guests allowed for Tables in Wonderland discount?

Answer 7

10

Question 8

Who is allowed to pay for the check with the Tables in Wonderland discount?

Answer 8

Card Holder

Question 9

A table should be cleaned and reset within ____ total of minutes, ____ minutes to bus, ____ minutes to set.

Answer 9

6, 4 and 2

Question 10

Where are we allowed to keep drinks in the kitchen? What must they have?

Answer 10

Nowhere, drink and drop policy.

Question 11

Where can you locate running side work?

Answer 11

Near the service bar.

Question 12

How many ounces is a standard wine by the glass pour?

Answer 12

5oz

Question 13

Acceptable Forms of ID’s:

Answer 13

Valid U.S. Driver’s License/State Issued ID Card

Valid U.S. Military ID

Valid Original U.S. Passport

Copy of valid passport (paper or mobile device) with a valid government issued photo ID

NEXUS card issued by U.S. Customs and Border Protection (Canadian Guests Only)