Test 6 Flashcards
Which of the following is NOT a legal topic to discuss during an interview?
A. Reason for leaving previous job
B. Number of jobs the applicant has held in the past
C. Any certifications the applicant holds
D. Nationality of an interesting last name
D. Nationality of an interesting last name
Who should review the new or updated job description for accuracy?
A. Supervisor responsible for the position
B. Employee doing the same job
C. Human resource manager
D. Company trainer
B. Employee doing the same job
How many current employees should you use when you use a panel to interview applicants?
A. One to three
B. Four to six
C. Three to five
D. Two to four
C. Three to five
At which stage will the parameters of the probationary period be discussed with a new employee?
A. Discussing job expectation
B. Promoting new employee retention
C. Initial interview process
D. Engaging the new employee
A. Discussing job expectations
What is the second step when onboarding new employees?
A. Assess employees knowledge and skills
B. Define expectations
C. Provide training
D. Set targets for development
A. Assess employees knowledge and skills
How should you being the interview?
A. Introduce yourself
B. Look over the resume together
C. Ask the applicant name
D. Offer them a drink
A. Introduce yourself
Who will generally be responsible for providing new employees a general orientation to the organization?
A. HR department
B. Team members
C. Supervisor
D. Training department
A. HR department
What is used to add more depth to the information you gather about job applicants?
A. Performance interviewing
B. Preparation interviewing
C. Behavioral interviewing
D. Testing interviewing
C. Behavioral interviewing
Which is NOT a way to successfully conduct an interview?
A. Conduct the interview in a common room
B. Phrase questions to encourage conversation
C. Put the applicant and yourself at ease
D. Listen carefully
A. Conduct the interview in a common room
Which is NOT something that should be done when preparing to conduct a job interview?
A. Prepare the questions you will use in the interview
B. Modify the job description and requirements
C. Review the candidates application and resume
D. Think about the type of person that will be an asset
B. Modify the job description and requirements
How do adults learn best?
A. Visually alone
B. Words hand in hand with action
C. Tactile alone
D. Verbally alone
B. Words hand in hand with action
What is the key to a successful interview?
A. Asking sufficient and legal follow up questions
B. Watching for nonverbal feedback from the applicant
C. Allowing the applicant to steer the interview
D. Maintaining a consistent line of questioning
A. Asking sufficient and legal follow up questions
What can be used to show how the employees job fits into the structure of the organization?
A. Handbook
B. Training manual
C. Team exercises
D. Flow chart
D. Flow chart
What time period is tough for new employees?
A. First 3-6 months
B. First 9-12 months
C. First 6-9 months
D. First 12-15 months
A. First 3-6 months
Who will generally provide classroom training?
A. Team members
B. HR department
C. Training department
D. Supervisor
B. HR department
Who is most often responsible for advertising positions and screening applicants?
A. Team members
B. Immediate supervisor
C. Third party contractor
D. HR department
D. HR department
At what point of a new hire should you set aside time to discuss important sections of the employee handbook?
A. Fourth week
B. Third week
C. First week
D. Second week
C. First week
What can be used to help new employees remember what to do?
A. Mentor
B. Job description
C. Supervisor
D. Job aid
D. Job aid
How do adult learners retain information?
A. Over time
B. Not at all
C. All at once
D. In large bits
A. Over time
What is the last step taken when onboarding new employees?
A. Monitor progress
B. Provide training
C. Set development targets
D. Define expectations
A. Monitor progress
For what minimum period of time should you schedule regular reviews of the new employees work?
A. 3 months
B. 4 months
C. 6 months
D. 5 months
C. 6 months
Which is NOT an accurate statement about conducting the interview?
A. Be adequately far enough away from noise and distractions
B. Use the candidates name throughout the interview
C. Ensure there is a desk between yourself and the applicant
D. Avoid yes or no questions when possible
C. Ensure there is a desk between yourself and the applicant
When should you make notes about each applicant when interviewing many for a position?
A. The following morning to allow processing time
B. As soon as the interview is over
C. Once all applicants have been interviewed
D. At the end of each interview day
B. As soon as the interview is over
