Test #4

Question 1

What is employee Relations

Answer 1

mainting positive employee-employer relationships that contribute to satisfactory productivey, motivation and good work envio

Question 2

Procedural justice

Answer 2

just procedures in the assignment of rewards/dicipline in terms of it being handed even and fair

Question 3

Distributive justice

Answer 3

system of distributing rewards and discipline in which actual results are even handed and fair

Question 4

social responsibility

Answer 4

extent to which companies channel resources toward improving society other than firms owners

Question 5

• Bullying and the three characteristics

Answer 5

Imbalance of power
intent to cause harm
repetition (pvsc)

Question 6

imbalance of power

Answer 6

peeps who bully use power to control/harm those being bullied can’t defend themselves

Question 7

intent to cause harm

Answer 7

bully has a goal to cause harm

Question 8

Repwttion

Answer 8

buying happens to same person by same person through PVSC

Question 9

PVSC `

Answer 9

Physical - hitting
Verbal- name valling
Social - spreading rumots
Cyberbulyinh

Question 10

• Organizational Climate

Answer 10

perception of a company employees share about the firms psychological envio (concern for employees, flexibility, appreciation)

Question 11

use of surveys and other communication plans

Answer 11

use surveys to understand how employees are feeling about the company (leadership, fairness, pay)

Question 12

Types of Employee Involvement Teams: QSPS

Answer 12

Quality Circle
Suggestion teams
Problem solving teams
Self-managing team

Question 13

Quality circle

Answer 13

composed of 6-12 specially trained employees who meet once a week to solve problems affecting their work area

Question 14

Suggestion teams

Answer 14

temp teams whose members work on specific analytical assignments to cut cost or raise productivity

Question 15

Problem solving teams

Answer 15

teams that identify and research work processes and develop solutions to work-related problems

Question 16

self-managing work team

Answer 16

small group who are carefully selected trained to run themselves with no supervision to accomplish a task

Question 17

ethical organizations

Answer 17

make sure company is following ethical codes

Question 18

Employee rights

Answer 18

part of all employee laws.

Question 19

Steps managers can take to create more ethical environments (FEW HER)

Answer 19

Reduce Job related pressures
walk the talk
have ethics policies and codes
enforce the rules
encourage whistleblowers
foster right culture

Question 20

• The Three Pillars of Fair Discipline

Answer 20

Rules and regulations
penalties
appeals process

Question 21

Rules and regulations

Answer 21

rules should cover issues like theft or insubortdinatinos

Question 22

Penalties

Answer 22

penalty should depend on offense and number of times occurred

Question 23

Appeals process

Answer 23

aim is to ensure that supervisors are mete out disciplinary fairly

Question 24

• Discipline without Punishment: 4 steps

Answer 24

1. issue an oral reminder
2. if another incident arises 6 weeks do a formal written reminder and place copy in employees personal file and talk with the person
3. give a paid-one day “decion making leave”
4. if no incident occurs in the next year remove the oneway suspension from file

Question 25

• The Labor Movement

Answer 25

almost 15 million us workers belong to unions

Question 26

difference btw union and non-union workers

Answer 26

Unions are workplaces that decide on company policy together, while nonunions are workplaces where the company owner decides on company policy.

Question 27

• Understanding of why workers organize

Answer 27

belief on the part of the workers that it is only through unity that they can get their fair share of the pie and protect themselves from management

Question 28

• What is Union Security

Answer 28

unions seek to establish. security for themselves

Question 29

UNION SECURITY closed shop

Answer 29

company can only hire union members

Question 30

UNION SECURITY: union shop

Answer 30

company con only hire nonunion people but they must join the union after a period time and pay dues

Question 31

UNION SECURITY: Agency Shop

Answer 31

employees who do not belong to the union must still pay union dues on assumption that union efforts benefits all workers

Question 32

• What are right to work states?

Answer 32

public policy that in number of states that prohibits union security of any kind

Question 33

Wagner act

Answer 33

law that banned unfair labor practices and provided for secret ballot election and majority rule in determining whether or not employees want a unionize

Question 34

National relations Board NLRB

Answer 34

law that banned unfair labor practices and provided for secret ballot election and majority rule in determining whether or not employees want a union

Question 35

Taft-Hartley Act

Answer 35

law prohibition union unfair labor practices and enumerating rights of employees as union members

Question 36

National Emergency Strikes

Answer 36

strikes that might imperil the national health and safety

Question 37

union drive:

Answer 37

and election that tries to be recognized to represent employees

Question 38

Collective bargaining

Answer 38

process through which representatives of management and the union meets to negotiate a labor agreement

Question 39

good faith bargaining

Answer 39

term that means both parties are communication and negotiating and that proposals are bing matched.

Question 40

Voulantry bargaining items

Answer 40

items on collective bargaining for which bargaining is neither illegal or mandatory

Question 41

Illegal bargaining items

Answer 41

items that are forbidden by law.

Question 42

Mandatory bargaining items

Answer 42

party. must bargain over if they are introduced by other party like pay

Question 43

• OSHA

Answer 43

agency created within dept of labor to set safety and health standards for almost all workers in US

Question 44

Osha inspections

Answer 44

look for violations of all types but some potential problem areas such as fall protections, hazardous communications