Test 1

Question 1

What is the definition of HR management

Answer 1

It is the process of acquiring, training, apparasing, compensating employees and attending of their labor relations health and safety and fairness concerns

Question 2

Name the 5 functions of the management process

Answer 2

Plannning
leading
organizing
controlling
leading
staffing

Question 3

Planning:

Answer 3

establishing goals and standards, developing rules, and procedures developing plans

Question 4

leading:

Answer 4

getting others to get job done, maintaining morale, motivating subordinates

Question 5

organizing

Answer 5

giving each sub a task, establishing gdpts, delegating authority, coordinating work of others

Question 6

Controlling

Answer 6

setting standard dsuch as quality standards checking to see how actually performance compares with those standards.

Question 7

staffing

Answer 7

determine what type of people should be hired; recruiting , selecting employees

Question 8

Name the key functions of human resource management (9)

Answer 8

B- building employee relations and engagement
c-communicating
o- orienting and training new employees
m-managing wages and salaries
p-planning labor needs; recruiting job candidate
a-appraising performance
c-conducting job analyses
t-training employees and dvp managers
s- selecting job candidates

Question 9

Why is HR important to an organization?

Answer 9

it can help ensure that you get results through people

Question 10

Difference btw line and staff authority

Answer 10

Line: gives managers right to issue orders to other managers/employees

staff: gives a manger the right to advise other managers employees (tells managers what to do)

Question 11

What is the Gig Economy?

Answer 11

contract positions

Question 12

How does Globalization affect HR?

Answer 12

more globalization means more competition and more comp means more pressure to be th world class to lower class to make employees happy

Question 13

Equal pay act of 1963

Answer 13

is the act of requiring equal pay for equal regardless of sex

Question 14

Civil Rights Act of 1964 title VII

Answer 14

An employer cannot discriminate based on rage color, religion sex, or national origin.

Question 15

• EEOC

Answer 15

equal employent opp commsion - recieves and investigates job discrimination complaints

Question 16

• BFOQ

Answer 16

bonafide occupational qualifications = requirement than an employee be of a certain religion sex or nation al origin where that is reasonably necessary to comply organization.

Question 17

• Age Discrimination Act of 1967

Answer 17

makes it unlawful to distrcimate against an employee or applicants for employment who are 40 years of age and older

Question 18

• The Americans with Disabilities Act

Answer 18

requiting employees to make reasonable accommodations for disables employees; prohibits discrimination.

Question 19

• Pregnancy Discrimination Act of 1978

Answer 19

prohibits sex disrecimantion based on pregnancy childbirth

Question 20

• Griggs V. Duke Power Company

Answer 20

coal handler job required to be high school grad but Griggs argues you didn’t need to be to be successful. It hired more whites than blacks.

Question 21

• Albermarle Paper Company v. Moody

Answer 21

before using a test to screen candidates performance standards for the job should be clear so employer can identify with employee were performing better than others. (an seeding I screening was affective)

Question 22

• Disparate Impact

Answer 22

unintentional discrimination

Question 23

Disparate Treatment

Answer 23

intentional discrimination

Question 24

• Civil Rights Act of 1991

Answer 24

in response to United States Supreme Court decisions that limited the rights of employees who had sued their employers for discrimination.

Question 25

* Types of Sexual Harassment

Answer 25

unwelcome sexual advnaces request for sexual favors verbal /physical conducts of sexual nature

Question 26

* Basic Management Planning Process

Answer 26

setting goals making basic planning forecasts reviewing alternative courses of action evaluating which options are better chosing and implanting plan

Question 27

* What is strategic planning?

Answer 27

company overall plan for how it will match its internal strength/weaknesses with its external opp and threats to maintain a competitive position

Question 28

* Strategic Management Process

Answer 28

1. ask where are now as a buisnees 2. evaluate SWOT 3. formulate a new business direction 4. decide on strategic goals 5. choose specific strategies or courses of Action 6/. implement strategies 7. evaluate performance

Question 29

* What is a SWOT Matrix?

Answer 29

strengths weakness opp threats

Question 30

* Identify corporate level strategies

Answer 30

concentration diversificatin vertical integreation consolidation geographic

Question 31

Concentration

Answer 31

company offers one product usually in one Market (WD-40)

Question 32

diversification

Answer 32

the firm will expand by adding new product lines (Pepsi cola later added Frito lays, Quaker Oats)

Question 33

vertical integration

Answer 33

firm expands by producing it own raw materials

Question 34

consolidation

Answer 34

companies reducing in size

Question 35

geographic expansion

Answer 35

company grows by entering new territorial markets (taking business abroad)

Question 36

* What is Strategic Human Resource Management

Answer 36

formulating and executing human resource policies that produce employees competence and behavior the company needs to achieve strategic aims.

Question 37

why HR Audits are used

Answer 37

to determine the HR functions current effectiveness and to certain what steps need to be taken to improve it

Question 38

TYPes od metrics

Answer 38

revenue hr to employee ratio cost per hire

Question 39

Benchmarking

Answer 39

enables to compare their own hr metrics with those of other companies

Question 40

Strategy-Based Metrics

Answer 40

metrics that specifically focus on measuring the activities that contribute to achieving a company's strategic aims

Question 41

* Define High-Performance HR Policies and Practices

Answer 41

set of human resource management policies and practices that promote organizational effectiveness

Question 42

Employee engagement

Answer 42

being Psychologically involved in connected to, and committed to getting ones jb done

Question 43

why is employee engagement importnat

Answer 43

drives performance and productivity

Question 44

* Main Strategic Human Resource Management Tools

Answer 44

strategy map hr scorecarecard digital dashboard

Question 45

strategy map

Answer 45

strategic planing tool that shows bigg pic of how each Dept performance contributes to achieving the company's overall strategic goal

Question 46

hr scorecard

Answer 46

assigning financial and non-financial goals to HRM chain of activities

Question 47

digital dashboard

Answer 47

presents managers with desktop graphs and charts -presenting a computerized pic of where company stands

Question 48

Talent management def

Answer 48

the holistic and integrated process of planning, recruiting, selecting, managing employees

Question 49

Job analysis

Answer 49

procedure for determining the duties of and skill requirements of job and the kind of person who should be hired for it

Question 50

organization chart

Answer 50

chart that shows the orgaztion nation wide distribution of work with titles of each position and interconnecting lines that show who reports to who

Question 51

workflow analysis

Answer 51

evaluating how each task is completed and then finding ways to improve the process.

Question 52

* What is Business Process Reengineering?

Answer 52

, focusing on the analysis and design of workflows and business processes within an organization.

Question 53

* What is O*Net?

Answer 53

enables users to see the most important characteristics as well as experience,e du, training