Test 1 Flashcards
What is the definition of HR management
It is the process of acquiring, training, apparasing, compensating employees and attending of their labor relations health and safety and fairness concerns
Name the 5 functions of the management process
Plannning
leading
organizing
controlling
leading
staffing
Planning:
establishing goals and standards, developing rules, and procedures developing plans
leading:
getting others to get job done, maintaining morale, motivating subordinates
organizing
giving each sub a task, establishing gdpts, delegating authority, coordinating work of others
Controlling
setting standard dsuch as quality standards checking to see how actually performance compares with those standards.
staffing
determine what type of people should be hired; recruiting , selecting employees
Name the key functions of human resource management (9)
B- building employee relations and engagement
c-communicating
o- orienting and training new employees
m-managing wages and salaries
p-planning labor needs; recruiting job candidate
a-appraising performance
c-conducting job analyses
t-training employees and dvp managers
s- selecting job candidates
Why is HR important to an organization?
it can help ensure that you get results through people
Difference btw line and staff authority
Line: gives managers right to issue orders to other managers/employees
staff: gives a manger the right to advise other managers employees (tells managers what to do)
What is the Gig Economy?
contract positions
How does Globalization affect HR?
more globalization means more competition and more comp means more pressure to be th world class to lower class to make employees happy
Equal pay act of 1963
is the act of requiring equal pay for equal regardless of sex
Civil Rights Act of 1964 title VII
An employer cannot discriminate based on rage color, religion sex, or national origin.
- EEOC
equal employent opp commsion - recieves and investigates job discrimination complaints
- BFOQ
bonafide occupational qualifications = requirement than an employee be of a certain religion sex or nation al origin where that is reasonably necessary to comply organization.
- Age Discrimination Act of 1967
makes it unlawful to distrcimate against an employee or applicants for employment who are 40 years of age and older
- The Americans with Disabilities Act
requiting employees to make reasonable accommodations for disables employees; prohibits discrimination.
- Pregnancy Discrimination Act of 1978
prohibits sex disrecimantion based on pregnancy childbirth
- Griggs V. Duke Power Company
coal handler job required to be high school grad but Griggs argues you didn’t need to be to be successful. It hired more whites than blacks.
- Albermarle Paper Company v. Moody
before using a test to screen candidates performance standards for the job should be clear so employer can identify with employee were performing better than others. (an seeding I screening was affective)
- Disparate Impact
unintentional discrimination
Disparate Treatment
intentional discrimination
- Civil Rights Act of 1991
in response to United States Supreme Court decisions that limited the rights of employees who had sued their employers for discrimination.
- Types of Sexual Harassment
unwelcome sexual advnaces
request for sexual favors
verbal /physical conducts of sexual nature
- Basic Management Planning Process
setting goals
making basic planning forecasts
reviewing alternative courses of action
evaluating which options are better
chosing and implanting plan
- What is strategic planning?
company overall plan for how it will match its internal strength/weaknesses with its external opp and threats to maintain a competitive position
- Strategic Management Process
- ask where are now as a buisnees
- evaluate SWOT
- formulate a new business direction
- decide on strategic goals
- choose specific strategies or courses of Action
6/. implement strategies - evaluate performance
- What is a SWOT Matrix?
strengths
weakness
opp
threats
- Identify corporate level strategies
concentration
diversificatin
vertical integreation
consolidation
geographic
Concentration
company offers one product usually in one Market (WD-40)
diversification
the firm will expand by adding new product lines (Pepsi cola later added Frito lays, Quaker Oats)
vertical integration
firm expands by producing it own raw materials
consolidation
companies reducing in size
geographic expansion
company grows by entering new territorial markets (taking business abroad)
- What is Strategic Human Resource Management
formulating and executing human resource policies that produce employees competence and behavior the company needs to achieve strategic aims.
why HR Audits are used
to determine the HR functions current effectiveness and to certain what steps need to be taken to improve it
TYPes od metrics
revenue
hr to employee ratio
cost per hire
Benchmarking
enables to compare their own hr metrics with those of other companies
Strategy-Based Metrics
metrics that specifically focus on measuring the activities that contribute to achieving a company’s strategic aims
- Define High-Performance HR Policies and Practices
set of human resource management policies and practices that promote organizational effectiveness
Employee engagement
being Psychologically involved in connected to, and committed to getting ones jb done
why is employee engagement importnat
drives performance and productivity
- Main Strategic Human Resource Management Tools
strategy map
hr scorecarecard
digital dashboard
strategy map
strategic planing tool that shows bigg pic of how each Dept performance contributes to achieving the company’s overall strategic goal
hr scorecard
assigning financial and non-financial goals to HRM chain of activities
digital dashboard
presents managers with desktop graphs and charts -presenting a computerized pic of where company stands
Talent management def
the holistic and integrated process of planning, recruiting, selecting, managing employees
Job analysis
procedure for determining the duties of and skill requirements of job and the kind of person who should be hired for it
organization chart
chart that shows the orgaztion nation wide distribution of work with titles of each position and interconnecting lines that show who reports to who
workflow analysis
evaluating how each task is completed and then finding ways to improve the process.
- What is Business Process Reengineering?
, focusing on the analysis and design of workflows and business processes within an organization.
- What is O*Net?
enables users to see the most important characteristics as well as experience,e du, training
