Test 2: CH 5 Social Interaction

Question 1

5 dimensions/building blocks of interaction

Answer 1

height, width, depth, time, social

Question 2

organization

Answer 2

collectivity characterized by social structure

Question 3

organizations exist independently of… and how?

Answer 3

individuals; you can always be replaced/life goes on

Question 4

ascribed vs achieved status

Answer 4

ascribed: imposed on someone at birth (race, gender, etc)
achieved: social position someone acquires through their efforts

Question 5

master status

Answer 5

social position someone considers central to their social identity

Question 6

instrumental vs expressive communication

Answer 6

instrumental: sending messages that are means to an end
expressive: sending messages that are ends in themselves

Question 7

mediated interaction

Answer 7

communication that uses technology to send/receive messages

Question 8

technological determinism

Answer 8

the existence of new tech inevitably leads to unwanted effects

Question 9

2 ways that social media kills empathy

Answer 9

1. social media communication is more likely to result in misunderstanding and disagreement
2. involves remote/anon communication leads to more aggressive/extreme behavior that would not be done in person

Question 10

even though social media has a huge effect on social interaction. what makes it possible for people to decide the overall nature?

Answer 10

role-making

Question 11

structures of social interaction

Answer 11

norms
statuses
roles
media of communication

Question 12

emotion management

Answer 12

people responding appropriately to the situations they’re in and obeying “feeling rules”

Question 13

emotion labour

Answer 13

emotion management that people do as part of their job and get paid for

Question 14

one trait employers are looking for today in employees that indicates the rise of emotional labour

Answer 14

emotional intelligence

Question 15

according to conflict theory, what guides social interaction?

Answer 15

competition (for attention, approval, info, money, etc)

Question 16

cooperative interaction is based on feelings of…

Answer 16

trust

Question 17

which category of employees are most efficient?

Answer 17

those who enjoy their work and identify with their employer

Question 18

cultural scaffolding

Answer 18

set of beliefs and values that make existing power arrangements seem reasonable and like they should not be taken for granted

Question 19

dramaturgical analysis

Answer 19

views social interaction as a time when people present themselves so that they appear in the best possible light

Question 20

role distancing

Answer 20

giving the impression that we are just going through the motions/ giving off the impression that the role is not apart of our true self “ex: my parents force me sing in the choir”

Question 21

who downplays the importance of norms and understanding that precede interactions?

Answer 21

symbolic interactionists

Question 22

status cues can swiftly become…

Answer 22

stereotypes

Question 23

3 theories of social interaction and their main focus

Answer 23

feminist: status differences b/w men and women that structure social interaction
conflict: competitive exchange of resources structure social interaction
symbolic interactionism: social interaction involves interpreting and modifying norms, roles and statuses