Test 2: CH 5 Social Interaction Flashcards
5 dimensions/building blocks of interaction
height, width, depth, time, social
organization
collectivity characterized by social structure
organizations exist independently of… and how?
individuals; you can always be replaced/life goes on
ascribed vs achieved status
ascribed: imposed on someone at birth (race, gender, etc)
achieved: social position someone acquires through their efforts
master status
social position someone considers central to their social identity
instrumental vs expressive communication
instrumental: sending messages that are means to an end
expressive: sending messages that are ends in themselves
mediated interaction
communication that uses technology to send/receive messages
technological determinism
the existence of new tech inevitably leads to unwanted effects
2 ways that social media kills empathy
- social media communication is more likely to result in misunderstanding and disagreement
- involves remote/anon communication leads to more aggressive/extreme behavior that would not be done in person
even though social media has a huge effect on social interaction. what makes it possible for people to decide the overall nature?
role-making
structures of social interaction
norms
statuses
roles
media of communication
emotion management
people responding appropriately to the situations they’re in and obeying “feeling rules”
emotion labour
emotion management that people do as part of their job and get paid for
one trait employers are looking for today in employees that indicates the rise of emotional labour
emotional intelligence
according to conflict theory, what guides social interaction?
competition (for attention, approval, info, money, etc)
cooperative interaction is based on feelings of…
trust
which category of employees are most efficient?
those who enjoy their work and identify with their employer
cultural scaffolding
set of beliefs and values that make existing power arrangements seem reasonable and like they should not be taken for granted
dramaturgical analysis
views social interaction as a time when people present themselves so that they appear in the best possible light
role distancing
giving the impression that we are just going through the motions/ giving off the impression that the role is not apart of our true self “ex: my parents force me sing in the choir”
who downplays the importance of norms and understanding that precede interactions?
symbolic interactionists
status cues can swiftly become…
stereotypes
3 theories of social interaction and their main focus
feminist: status differences b/w men and women that structure social interaction
conflict: competitive exchange of resources structure social interaction
symbolic interactionism: social interaction involves interpreting and modifying norms, roles and statuses
