Test 1.6

Question 1

Resource limitations are included in a company’s _______.

(SWOT)

Answer 1

weaknesses

Question 2

The SWOT analysis includes all factors that affect a company and may build or break a company’s future. According to the SWOT analysis, threats to a company include ___________.

Answer 2

negative press coverage, changing policies, negative customer reactions/attitudes

Question 3

By promoting a communication-friendly environment, a company can ____________.

Answer 3

ensure maximum employee proficiency, encourage friendship and trust, reduce employee turnover

Question 4

What is included in organizational communication?

Answer 4

vertical, horizontal, internal, external, formal, and informal communication

Question 5

Grapevine communication occurs through social media and other communication platforms. Grapevine communication is _________.

Answer 5

informal

Question 6

The manager at a company develops a campaign in which she conducts a one-to-one session with clients, talking about the services her company provides to similar prospects. What type of communication is the manager using?

Answer 6

external communication

Question 7

What is a type of organizational structure that includes functional and product managers?

Answer 7

matrix structure

Teams with two reporting managers. One is the functional manager, who directly oversees and supervises projects. Product managers are responsible for developing, launching, and promoting certain products.)

Question 8

A type of organizational structure without any management levels is known as a ___________.

Answer 8

flatarchy (few or no levels of management)

Question 9

A company has an HR department, a finance department, a marketing team, and a senior manager supervising all these departments. The company is using a _____________ structure.

Answer 9

functional

Different teams that have specific jobs

Question 10

Multiple teams working toward one specific goal in an organization are included in a ___________.

Answer 10

divisional structure

Multiple teams working toward one specific goal